Dioscelina Lopez Email & Phone Number

•Supervise delivery services and have direct oversight of 3 direct report staff.•Ensure accurate and timely data collection and entry in HMIS system.•Provide outreach and engagement to homeless adults to locate persons who may need support and services to maintain and develop optimal functioning in the community, in the spirit of “doing whatever it takes.” Locations include but not limited to encampments, parks, shelters, treatment facilities, jail, court, etc.•Maintain an effective and positive working relationship with Santa Clara staff and external program partners.•Provide initial intakes and assessments. Gather related information and maintaining appropriate records and files.•Ensure that that team maintains thorough and concise case notes.•Link participants with housing resources including referrals to THU's and other interim housing, administering the vi-spdat, providing housing problem solving interventions and linkage to county financial resources leading to housing stability.•Provide direct crisis counseling and problem identification.•Responsible for gathering and compiling client/service/outreach data and preparing timely periodic reports, as required by funders and collaborative partners.•Facilitate weekly case conferencing meeting as directed by Program Manager.

San Jose, California, United States

• Responsible for the implementation of the FRC program for Conxion• Developed fun and educational parent and child activities• Assisted clients with health insurance application• Using case management approach- provided developmental screenings for children ages 0-5• Developed a monthly calendar• Provided resources and referrals to students, families, potential clients• Coordinated projects from start to finish, using accurate assessment and logistical planning skills, maintaining project calendars, reporting on progress• Ensured filing systems current records, and archives for all clients are maintained and current• Provided assistance with direct services as needed • Provided quality assurance for current program documents (sign-in sheets, intake/registration, all required First 5 documentation) and files in accordance with program policies and procedures• Met professional obligations through efficient work habits such as: collaborating with co-workers, meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings

Mountain View, California, United States

• Demonstrated strength in implementing a child-centered curriculum• With a co-teacher, ensured the health and safety of eight children at a time• Accurately updated kid's daily reports• Supervised infants on the floor as they played with age appropriate toys• Maintained accurate sleeping, feeding and diapering schedules for all children• Ensured the cleanliness of all child areas• Provide age appropriate tools and resources for children to use and explore during learning and play activities• Adapt teaching methods and materials to meet the interests and learning styles of children• Develop and maintain positive relationships with children and their parents/guardian• Manage classroom activities including lessons, play, breaks and meals

Mountain View, California, United States

• Facilitated communication between families and center on a daily basis • Scheduled and provided tours throughout the day. Led an average of 5-7 tours per day, each lasting between 30-60 minutes• Facilitated the enrollment process by providing families with the proper documents to enroll and then processed payment. Once paper work was returned, assisted director in reviewing the documents to check for proper completion• Accurately maintained and updated all student, staff and prospective family files • Articulated a positive image of the school by creating excellent interpersonal relationships with families• Maintained an accurate knowledge base and compliance with state licensing and regulations• Handled all incoming calls; an average of 20 calls per day and accurately took messages • Accurately collected monthly tuition and transferred data of 75 kids to an online data base• Assisted management and took on a leader role for two months in the absence of the director. • Maintained constant and open communication with all staff and other members of management• Assisted director in training and mentoring six employees since January 2018 • Assisted management in running two onsite, family recruiting events• Assisted director in sending confidential information of on-boarding staff to state licensing• In the absence of director, delegated tasks and helped guide staff to maintain order• Served as an interpreter and translator to prospective families and some staff

San Jose, California, United States

• Responsible for planning, leading, and implementing core and non-core programs and experiences for children in group settings• Helped establish sustaining and positive relationships with program participants, their families and prospective members• Facilitated the general safety and development, growth, and skill achievement of students• Worked with the director to coordinate and supervise daily operations: supervised and managed an average of 5-8 employees• Ensured compliance with regulations and internal policies to maintain a well run facility • Maintained scheduling of events and represented the company when needed. Helped organize and run five major events during the school year for the entire school• Oversaw curriculum from 5-8 staff members, helping them develop proper activities for each age group• Maintained constant and open communication regarding children, regulations and/or policies to all families• Assisted with recruiting and hiring, training, and provided continuous support and feedback to program staff• Attended meetings, online webinars and trainings to obtain more knowledge on essential functions

Bachelor'S, Sociology

High School Diploma