Dipak Chauhan Email and Phone Number
Visionary Leader Driving Innovation and Growth at Starconnect Group India 🌟Brand Ambassador at Road Safety World SeriesAs the Owner, Founder, and Director of Starconnect Group India, I am honored to spearhead a conglomerate that's redefining success across diverse industries. 🚀🔍 Versatile Beginnings in IT: My journey started in the IT sector, where I showcased adaptability and excellence in roles at Tata Tele Service, particularly in Customer Application Form (CAF) Management.💼 Mastering BPO Excellence: Transitioning into Business Process Outsourcing (BPO), I owned and directed multiple BPOs, honing my skills and gaining profound insights into delivering exceptional services.🌐 Diversified Expertise: Starconnect Group India, under my visionary leadership, excels in Business Process Outsourcing (BPO), Banking, Financial Services, Insurance (BFSI), Sales & Marketing, and Event Management services.🏏 Sports & Event Management Luminary: As the brand ambassador of the Road Safety World Series, I champion the cause of safety while promoting the excitement of cricket on a global scale. Proud owner of Team Sobo Supersonics, we're a force to be reckoned with in the Mumbai Premier League T20. Commitment to Excellence: My commitment to excellence and unwavering dedication to driving growth have propelled Starconnect Group India on an upward trajectory, leaving an indelible mark on the business world.🌐 Global Inspirational Figure: Beyond corporate success, my influence extends to sports, inspiring change on a global scale. I encourage others to strive for excellence and contribute to the revolutionary changes brought about by Starconnect Group India.Join me in this journey of innovation, growth, and excellence at Starconnect Group India! 🚀
Starconnect Entertainment Pvt. Ltd.
View- Website:
- starconnectent.com
- Employees:
- 24
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Founder And MdStarconnect Entertainment Pvt. Ltd.Maharashtra, India
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Founder & MdStarconnect Entertainment Pvt. Ltd. Jan 2013 - PresentAs the Owner and Founder of Starconnect Group India, I lead three thriving companies:1. Starconnect Business Solutions: Providing BPO Outsourcing, Technical Development, and End-to-End Marketing and Sales Services.2. Starconnect Careers: Specializing in Recruitment and Talent Hunting Services.3. Starconnect Entertainment Private Limited:A dynamic force in Sports Event Management and a premier choice for corporate, social, and private events.My diverse background encompasses extensive experience in Event Management, Information Technology, Human Resources, and the Banking Industry. I am proud to own the SOBO Supersonic Team in Mumbai's T20 Cricket League and the India Legends Team of RSWS. Additionally, I co-own the well-recognized Parel Shree bodybuilding competition in Mumbai.Beyond my entrepreneurial endeavors, I am known for my humility and commitment to sharing wisdom. I strive to be a determined leader, mentor, and successful tycoon, motivating others to achieve their goals.My profile reflects adeptness in bringing about revolutionary changes, managing work with efficacy, and delivering with ingenuity and profound dedication. I consistently handle challenging projects, showcasing exceptional on-ground management and delivering superior results.
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AdvisorRswpl (Rendezvous Sports World Pvt Ltd) Mar 2012 - Apr 2013
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Chief Executive OfficerShakti Solutions Jun 2011 - Feb 2012- Managed a team of over 100 employees, handling performance reviews, career planning, and recruitment to address varying workloads.- Led project management, overseeing resource allocation, capacity planning, scheduling, and risk management.- Innovated strategies to enhance reference clients and executed end-to-end business for TEM (Telecom Expense Management).- Accountable for various activities, including feedback sessions, huddle timings, training schedules, and other off-the-phone engagements.- Motivated the team to prioritize getting invoices in clients' queues before payment due dates.- Focused on team bonding and interaction to prevent attrition due to dissatisfaction.- Monitored team productivity for both in-cycle and out-of-cycle processes.- Ensured adherence to quality systems norms, scheduling off training sessions on telecom, and compliance with guidelines.- Maintained cordial relations with customers to sustain business profitability.- Oversaw customer-centric operations, achieving delivery and service quality norms to ensure customer satisfaction.- Built strong relationships with Team Leaders and HOD, improving overall understanding of daily/weekly business impacts.- Resolved and analyzed escalated cases, liaising with various departments to gain support and resolve issues effectively. -
Founder & CeoResearch Global Services Jan 2010 - May 2011- Orchestrated smooth process operations through required intraday modifications, fostering strong relationships with Team Leaders and Assistant Managers.- Actively engaged in client interactions and lead management to optimize team output.- Motivated the team to achieve maximum productivity, consistently generating new ideas for process success.- Prepared daily sales reports and maintained strong relationships with Team Leaders for better business understanding.- Facilitated inter and intradepartmental coordination with clients for both existing and new processes.- Redesigned and implemented processes, contributing to continuous improvement strategies.- Conducted month-end analysis and projected targets, ensuring strategic planning for success.- Spearheaded process reengineering efforts for ongoing improvement initiatives.- Monitored quality feedback and maintained service efforts to retain customers effectively.- Coordinated with auditors for quality implementation within the team.- Generated and evaluated MIS for retention projects, maintaining daily metrics and relevant reports.- Conducted On-the-Job Training (O.J.Ts) and prepared performance reports.- Accountable for various activities such as feedback sessions, huddle timings, training schedules, and other off-the-phone engagements.- Ensured proper adherence to quality systems/norms, scheduling off-call training sessions on sales and customer service. -
Center Head DelhiI Smart Global Services. Feb 2009 - Jan 2010- Successfully managed portfolios for IDEA and Kotak Insurance, overseeing smooth sales operations.- Executed recruitment for tele callers and team leaders, ensuring a competent workforce.- Conducted documentation and analysis of MIS, enhancing operational efficiency.- Administered tele calling units and maintained seamless coordination with team leaders.- Effectively motivated and managed teams, conducting regular evaluations and appraisals.- Directly reported to the CEO of the company.❖ Led collections activities for Citi Bank credit card portfolios BK 1, BK 2, and BK 3.- Implemented processes and policies, ensuring adherence to Citi Bank's code of conduct.- Coordinated with the IT team for CRM creation and reports, maintaining process efficiency.- Managed hiring for the process and maintained adequate manpower stock.- Oversaw field executives for the BK 7 portfolio, ensuring daily trails and accurate entries.- Ensured smooth functioning by coordinating with different departments and maintaining code of conduct standards.❖ Orchestrated operations for TTSL (CAF Management), implementing effective strategies.- Monitored and controlled pendancies across all locations, ensuring efficient functionality.- Conducted recruitment for various departments, maintaining optimal manpower.- Documented and analyzed MIS for CAF storage, ensuring data accuracy.- Fostered coordination with managers and team leaders, ensuring smooth workflow.- Developed training programs and promotional schemes, enhancing daily performance.- Managed motivational activities for the team, reporting directly to the CEO.- Maintained liaison with client coordinators, ensuring smooth functioning and meeting quality scores.
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Operations ManagerSpanco Bpo Oct 2006 - Feb 2009- Spearheaded operations as Team Leader at SPANCO BPO SERVICES LTD.- Managed portfolios for CITIFINANCIAL CONSUMER FINANCE and CITIBANK CARD COLLECTION (RECOVERY).- Oversaw 36,000 contracts worth 2260 Crore in three regions: West, East, and North.- Led recruitment efforts for tele callers, field executives, coordinators, and team coaches across various departments.- Implemented strategies for smooth collections and recovery operations.- Documented and analyzed MIS, ensuring accurate receipt reconciliation.- Managed administration, collections operations, tele calling units, and field collections for fresh check bounce cases.- Maintained coordination with team leaders for efficient workflow.- Developed agency training programs, promotional schemes, and plans to monitor daily performance.- Conducted fraud investigations and implemented control measures.- Motivated and managed a team of 80 field collectors, 50 tele callers, and 3 team coaches.- Liaised with client coordinators to ensure smooth recoveries.- Evaluated and appraised the performance of team members.- Reported to the Senior Manager of the company.
Dipak Chauhan Education Details
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Cbse Board -
Rg College, Navi MumbaiBcom -
Rg College Navi MumbaiBcom Mumbai University
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Sarvodaya College DelhiHsc From Cbse Board
Frequently Asked Questions about Dipak Chauhan
What company does Dipak Chauhan work for?
Dipak Chauhan works for Starconnect Entertainment Pvt. Ltd.
What is Dipak Chauhan's role at the current company?
Dipak Chauhan's current role is Founder and MD.
What schools did Dipak Chauhan attend?
Dipak Chauhan attended Delhi University, Rg College, Navi Mumbai, Rg College Navi Mumbai, Sarvodaya College Delhi.
Who are Dipak Chauhan's colleagues?
Dipak Chauhan's colleagues are Mayur Patel, Ashwini Kadam, Sneha Bagal, Ashwini Katageri, Rupesh Patil, Shraddha Yadav, Satish Pathade.
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Dipak Chauhan
🚀Passionate Full Stack Developer Driving Seamless User Experiences With .Net Core | Angular | Azure 🚀Ahmedabad -
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Dipak Chauhan
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