Support Executive (Beginner Level)
Currentworking for client- DHL Express (I) PVT LTD1. Support the customer queries with the help of SQL queries2. Provide the report to our management as per the requirement with the SQL Queries3. Provide the support to our customers as per requirement with the help of SQL queries.4. Fetch the daily, weekly and monthly data like OOC Reports, GST paid report, Customs Duty Paid reports etc5. Immediately follow up with the custom custodian services if any delay is expected6. Try to communicate with the customs custodian to get our parcels delivered on time with the tracking of our pendency report which fetched from SQL queries7. Pass on any documents or info required by customs & custodian services to get our packages cleared by customs8. Tracking vehicle & shipments, using through GPS.