• Auditing payroll Tickets and Task.• Team leading for payresearch• Provide the Process training to new Joiners.• Working on Escalated Ticket & tasks on email.•Providing floor support to team.•Sloving process related query and share update with team.• Clients call.

• Working with US payroll Clients.• Working on Application such as Sibel,PeopleSoft,HRX, Snow,BOUI,Workday,Worbrain,O2 Tool, Alterys sever for Better knowledge and enhance working skills and ability to work.• Worked under Different Teams - Payresearch, Offcycle, Garnishment.• Running Different reports - Hub reports, Bonus reports.• Running Different DQ - Termination , leave and absence.• Assigning tickets & task to colleagues.• Processing - Creating overpayment, Missing Pay , Mass load EIB , stop pay reissue,Reduce Schedule, On demand additional and on Demand replacement, Backdated retro adjustment Payment .

• Worked for HCSC which is largest Health Insurance Company in U.S.A• Working for payer side Claim.•Verifying medical insurance claims submitted by the US Provider ( Hospital/Health Institutes.•After research we Pay/Deny/route/withdraw the claims as per the steps which mentioned in the available Document.• coordinating with clients on process improvement and claims.Working on more convenient step in process and removing unnecessary steps while processing.• Providing floor support to the learn in the absence of Supervisor.•Sloving process related query and share update with team.