Dipankar Das Email & Phone Number

Summary Strategic Planner Managed large teams. Innovative and result oriented, focused on achieving exceptional results in highly competitive environment that demand continuous improvement. Expertise in managing entire business operations with focus on top & bottom line profitability through optimal utilization of resources. Hire, train, and motivate professionals with special focus on employee engagement Launch / Go To Market strategies for New Properties Define and Implement Standard Hotel Management Process / SOP Improve customer experience by understanding “voice of customer” and ensuring full satisfaction. Project Management, Identify the areas of improvement & action planning towards company’s goals. Service Management for High value Customers.  Project & Service Delivery Contingency plans, resolving issues and mitigating risks Senior level customer engagement, excellent relationship with CIO’s in alignment with client’s business objective; giving presentations / demonstrations to clients Possess excellent communication skill, Organizing & Conducting food festivals, menu planning with recipes (Indian, Continental, Chinese & Arabic) am well versed with Food & Beverage.  Sound knowledge on HACCP

Listed skills include Operations Management, Menu Development, Customer Satisfaction, Food And Beverage, and 9 others.