Dipankar Das

Dipankar Das Email and Phone Number

Sr Vice President and Global Head - Skill Development at iSON @
Dipankar Das's Location
Delhi, India, India
Dipankar Das's Contact Details

Dipankar Das work email

Dipankar Das personal email

About Dipankar Das

• Well rounded Learning Professional with expertise in Training design, delivery and managing Training P&L • Significant exposure in leading Training Support Function and Learning as a Corporate function• Handled Pan-India responsibility for end to end Training and Transactional Quality for IBM GPS CRM International and Domestic• Accountable for end to end Training Throughput, Avg Training Duration, all CSAT-related contractual metrics, managerial and leadership impact.• Significant exposure in multiple verticals, including Telecom, Travel, Collections, Finance, etc • Certified on multiple Professional, Motivational and Leadership Development Programs• Certified in Instructional Design, Six Sigma and Project Management• Extensive experience of working onsite in the US, Europe, the Philippines and Africa• Comfortable in leading cross functional teams across geographies and verticals in a matrix environment

Dipankar Das's Current Company Details
iSON

Ison

Sr Vice President and Global Head - Skill Development at iSON
Dipankar Das Work Experience Details
  • Ison
    Sr Vice President And Global Head - Skill Development
    Ison Oct 2019 - Present
    New Delhi Area, India
  • Tata Projects
    Head - Learning And Development
    Tata Projects Jun 2017 - Jul 2018
    New Delhi Area, India
    View
  • Hero Management Services
    General Manager And Head - Training And Content Design
    Hero Management Services Mar 2015 - May 2017
    Gurgaon, India
  • Concentrix (Erstwhile Ibm Gps)
    Training Delivery Leader
    Concentrix (Erstwhile Ibm Gps) Jul 2010 - Apr 2015
    Ncr - India
    Heading Training Delivery and Development Responsibilities included:• India Training and Development Head for IBM GPS, CRM Processes • All CSAT-related SLAs for all accounts in CRM International Accounts• Account and Site wise Training Throughput • IBM Leadership and Professional Development
    View
  • Ibm
    Deputy Gm
    Ibm Aug 2007 - Jul 2010
    Gurgaon, India
    Training Leader for Technical Services Business Unit
    View
  • Convergys
    Sr Manager Training
    Convergys 2006 - 2007
    Mumbai Area, India
    Training Leader for Australian Telecom AccountResponsibilities included: • Training Leader for Telecom accounts. • Culture, Communication and Product Training• Close interface with client and stabilizing Training function with client and stakeholder inputs.
  • Ge Capital International Services
    Sr Manager
    Ge Capital International Services 2004 - 2006
    Gurgaon, India
    L&D Leader for Mangerial and Leadership Development Responsibilities included:• Global Head for Managerial Induction, across India and the Global poles• Classroom training delivery of soft-skill training for approximately 96 hrs/month, including Professional and Leadership Development programs• Conceptualizing, designing and executing behavioral training for various levels, including running parallel training related projects across Genpact
    View
  • Ge Capital
    Project Manager
    Ge Capital 2002 - 2004
    Gurgaon, India
    Led Training Design and Development for all GE Healthcare AccountsResponsibilities included:• Responsible for end to end Training and Learning design and execution for GE Healthcare businesses• Managed all Training design for GE Healthcare IT Sales, Services, Finance and Clinical (Approx $2.5 Mn annual billing)• Extensive onshore Training support during GEH Finance migration from legacy systems to Oracle
    View
  • Ge Capital
    Assistant Manager
    Ge Capital 2000 - 2001
    Gurgaon, India
    Instructional Designer and Team Lead for GE Healthcare Account
    View
  • Monster.Com (Jobsahead.Com)
    Assistant Editor
    Monster.Com (Jobsahead.Com) 1999 - 2000
    New Delhi
    Responsibilities included:• Heading the content team• Providing and updating relevant content on the site• Handling all content vendors and other content-related services
  • Cyber Media
    Sr Sub Editor
    Cyber Media Aug 1998 - Jul 1999
    Gurgaon, India
    Reported on IT Hardware Industry
    View
  • The Telegraph, Abp Ltd
    Sub Editor
    The Telegraph, Abp Ltd Jul 1997 - Aug 1998
    Kolkata Area, India
    Reported on Business and Commerce
  • Life Positive, Magus Media
    Sub Editor
    Life Positive, Magus Media 1995 - 1997
    New Delhi Area, India
    As a journalist reported on New Age and Lifestyle.

Dipankar Das Skills

Team Management Bpo Leadership Development Training Training Delivery Vendor Management Employee Engagement Performance Management Leadership Crm Business Strategy Team Building Management Six Sigma Telecommunications Employee Relations Cross Functional Team Leadership Call Centers Business Transformation Soft Skills Project Planning Instructional Design Project Management Business Process Improvement Outsourcing Coaching Consulting Strategy Personnel Management Program Management Customer Satisfaction Organizational Development Sourcing Hr Consulting Business Analysis Team Leadership Technical Recruiting Business Development Mis Service Delivery Performance Appraisal Transition Management Recruiting Management Consulting Talent Management Process Improvement Human Resources Resource Management Talent Acquisition Hr Policies

Dipankar Das Education Details

Frequently Asked Questions about Dipankar Das

What company does Dipankar Das work for?

Dipankar Das works for Ison

What is Dipankar Das's role at the current company?

Dipankar Das's current role is Sr Vice President and Global Head - Skill Development at iSON.

What is Dipankar Das's email address?

Dipankar Das's email address is si****@****ail.com

What schools did Dipankar Das attend?

Dipankar Das attended Harvard Business, Xlri Jamshedpur, Jawaharlal Nehru Vishvavidyalaya, Hindu College, Delhi University, Hindu College, St. Columba's High School, Delhi.

What skills is Dipankar Das known for?

Dipankar Das has skills like Team Management, Bpo, Leadership Development, Training, Training Delivery, Vendor Management, Employee Engagement, Performance Management, Leadership, Crm, Business Strategy, Team Building.

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