Dipankar Mal Email & Phone Number

Saudi Arabia

Oversee the day-to-day operations of a restaurant, working with other managers, as well as owners, in planning, directing, and coordinating restaurant operations. Include overseeing client bookings and reservations for offsite catering events, creating menus with the Chef, and recruiting and training restaurant staff.

Mumbai

• Organizing & functioning of food & beverage operationsInterfaced with guest to ensure good visit experience & took action on dissatisfactory responseFormulated quality service & product delivery with hygiene standards
• Building the stores management team within the region to deliver excellent customer service experiences in all stores
• Consistently achieving sales targets of the territory within budgets; controlling bottom line to achieve maximum profitability
• Ensuring implementation of company programs by motivating & supporting the store management team within the region to develop & implement action plans that meet operational and organizational objectives
• Actively involved in planning, identifying, communicating and delegating key responsibilities & practices to the store management team to ensure smooth flow of operations within the region
• Closely monitoring store environments and key business indicators within the region to identify problems, concerns, & opportunities for improvement in order to provide coaching to the store management team