Dipanker Das Email and Phone Number

icici bank project

• Lead Customer Acquiring Vertical and Customer servicing in the state. • Administer and manage all functions of Customer Delivery Vertical and Acquisition MNERGA/SSP/RSBY customer at State level.• Responsible for the State-level infra and manpower.• Coordination with Project Managers and other functions within FINO back-end and external client.• Coordinate with PMs, Transaction Team, Central Ops teams, etc to achieve the targets/goals.• Interact with Client on deployment issues.• Setting targets / motivating employees to meet the minimum requisites.• Engage with local state government and local clients for accomplishing FINO’s business objectives.• Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual and group targets.• Ensure monthly and weekly targets for each district.• Operate within assigned budgets.• Report progress and issues to Head Office and seek resolution.• Point of approval for resources for cluster heads.• Ensuring optimum manpower and addressing training and other HR needs of the team.