Dipanshu Kumar

Dipanshu Kumar Email and Phone Number

Training Coordinator @ NIIT Limited
gurgaon, haryana, india
Dipanshu Kumar's Location
Gurugram, Haryana, India, India
About Dipanshu Kumar

Experienced in delivering exceptional customer service with strong problem- solving skills. Adept at handling inquiries, resolving issues, and ensuring customer satisfaction. Proficient in CRM systems and communication tools. Proven track record of improving customer experience

Dipanshu Kumar's Current Company Details
NIIT Limited

Niit Limited

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Training Coordinator
gurgaon, haryana, india
Website:
niit.com
Employees:
12255
Dipanshu Kumar Work Experience Details
  • Niit Limited
    Training Coordinator
    Niit Limited Feb 2023 - Present
    Gurugram, Haryana, India
    ● Provide comprehensive training administration support to clients across EMEA, NAM, and APAC regions.● Assist customers with training administration inquiries via email and chat, ensuring timely resolutions.● Develop training scheduling options, enhancing customer experience and satisfaction.● Conduct detailed case analysis, documenting findings in the system and generating tickets for follow-up.● Manage Training Management activities on the Learning Management System (LMS), optimizing user experience.● Coordinate training calendars and invitations, ensuring seamless communication and scheduling.
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Dipanshu Kumar Education Details

Frequently Asked Questions about Dipanshu Kumar

What company does Dipanshu Kumar work for?

Dipanshu Kumar works for Niit Limited

What is Dipanshu Kumar's role at the current company?

Dipanshu Kumar's current role is Training Coordinator.

What schools did Dipanshu Kumar attend?

Dipanshu Kumar attended S C G College Of Management, Kashipur, Uttarakhand, National Institute Of Information Technology.

Who are Dipanshu Kumar's colleagues?

Dipanshu Kumar's colleagues are Vaibhav Bansal, Indira Talala, Amit Chakraborty, Kirtana Virk, Ravi Shankar, Neha Sri, Betsy Laing.

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