Dipanshu G. Email & Phone Number

Delhi, India

Delhi, India

Noida, Uttar Pradesh, India

• Source and then Connect with candidates to screen them.• Creatively source qualified candidates according to the Job Description.• Coordinating with Clients & Candidates to schedule the interview.•Provide support in formalizing and tracking all aspects of recruiting process: From sourcing, prospecting, Interviewing, and Closing.• Keep track of every candidate in MS Excel who was reached by me so that Follow-up can be done without any miss.• Account Manager for Tech Mahindra• Gather requirements, Co-ordinate, take proper follow-up from the POC's•Tools: Vonage, JobDiva, LinkedIn, Naukari & CEIPAL.• Sourced Candidates from Naukri, LinkedIn, Referrals, and from the Internal database.• Clients - Bajaj Finserv, LCX, Tech Mahindra, NEC, DataLink, Special Chem, Tessrac, Tekphor, Coinbase, Datalink, DArt, ClearRoute, NEC, Pena4, TechFlitter, Raw Cubes, CIPL, etc

Santa Clara, California, United States

° Here my responsibility was to source resumes according to the Job Description.°Specially working for sourcing technical profiles.° Job Portals - Monster, CareerBuilder, LinkedIn, indeed, ZipRecruiter.° ATS - JobDiva, Greenhouse.

Remote

•Worked with State clients, NBCU, Thales group, Bank of America and sometime on other clients.•My duty was to recruit candidates from USA as per the client requirements .•Worked on IT and Non-IT requirements.•Per day I used to make calls around 30-50 calls.•Used job portals like : Monster, Dice, Career Builder, Linkedin.•ATS used - Bullhorn

Noida, Uttar Pradesh, India

• I was responsible for resolving the tickets generated by the guests and as well as agents too.• Talk with agents of MMT (Make My Trip), GoIbibo, Paytm, Agoda, and resolve their ticket and queries.• My duty was to call the Property Manager for the validation that the Guest has visited to the hotel or not.• For the cancellation of booking there is a validation required with the ground team so called them to validate and create the booking,cancel and refund as per the policies.• Sometime leads the team by guiding them about the policies of OYO if my team lead is on leave.•Used Tools: Lifeline, C-zentrix, Freshdesk, CRS

Noida, Uttar Pradesh

• I was responsible for handling the queries of customers like, status check, delay in delivery, returning the product etc.• Provided excellent customer support as always tried to resolve the issues on priority basis.•Always scored above 90% CSAT (Customer Satisfaction) score. • Used Tools: Smart Assist 2.0, Avaya.