In my role as Partner Success Manager at Dayforce, I advise and guide SI partners in building and managing successful implementation practices. I focus on advocacy, growth, and nurturing relationships to drive mutual success.

Director, Board Member and technology advisor

Startup Investor and Strategic Technology Advisor

Regional leader responsible for APAC Professional Services.

As an Account Partner I was responsible for :• earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment• selling the full portfolio of professional services offerings to strategic customers within the Travel, Transport, Real Estate, Construction, Logistics, NFP and Higher Education industries• understanding and managing our customers throughout their lifecycle and driving adoption utilising my industry expertise to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcome• building and aligning relationships with our license sales team and implementation partners to educate them on the positioning of professional services conversations with our customers• managing c-level & executive relationships with customers to ensure sponsorship and ultimately customer successKey Achievements• FY'23 - achieved 140% of my bookings and margin target• FY'22 - achieved 101% of my bookings and margin target received 100 Club Award• FY'21 - achieved 110% of my bookings and margin target received 100 Club Award

As an IoT evangelist, I had the privilege of guiding and supporting various organisations in revolutionising their customer interactions. By enabling seamless connections between their products and services, I empowered them to foster profound and meaningful relationships with each individual customer. My role involved providing expert advice and recommendations to facilitate this transformative journey of connecting with customers in innovative ways.During my tenure at Salesforce, I had the honour of being a valued member of the IoT Global Strategy Group. My responsibilities extended beyond internal collaboration, as I also collaborated closely with partners such as Thingworx, Digi, Cisco, Libelium, Axeda, and 'Meeting of Minds'. Together, we tackled various facets of the Internet of Things, spanning from the ambitious Smart Cities initiative to groundbreaking advancements in Connected Health. Working in synergy with the Salesforce global team and our partners, we aimed to drive innovation and create a more connected and technologically advanced world.I have represented Salesfroce at the Internet of Things World Forum (IoTWF) in Chicago and was an advisor to the 'Meeting of Minds'​ http://cityminded.org/ initiative.

Reporting to the Vice President of Success Services, my primary responsibility was to build the Marketing Cloud Professional Services business within the APAC region. I was responsible for sales management and market development across the region. I managed a team of business managers who helped me drive the APAC business.I was responsible for leading all Marketing Cloud Service Initiatives in the APAC region. • Develop service offerings and Go to Market strategies for each geography• Partnering with the global and regional teams to devise services that provide compelling & differentiated offerings to the market• Enabling the license & services sales teams • Securing critical reference accounts in each geography leveraging my team of direct BDMs• Strategic deals with CBA, Woolworths, Westpac, Macquarie Bank, LuxxoticaKey Achievements• Setup the Marketing Professional Services GTM function and team for the APAC region• Achieved 130% of my bookings and revenue target in the first year a 80% YoY growth

My primary responsibility was to align closely with the regional sales team to provide solutions for key deals:• Advising customers with their implementation strategy to ensure successful deployment and ongoing success with their use of the Salesforce platform.• Reviewing high level scope of proposed projects and recommend appropriate strategy for utilizing implementation partners and Salesforce Strategic Services• Assessing the need for key resources such as Program Architect and Premier Success • Managing executive level client relationships, acting as a Trusted Advisor who provides oversight during delivery of projects• Enabling and collaborating with salesforce.com-certified service partnersKey Achievements• Instrumental and key member of the team that delivered largest ACV deal for a large telco in Australia• Developed strategic relationships with key partners and global SI to deliver successful implementations across a broad range of customers from retail to mining organisations• Nominated as advisor to the ‘Meeting of the Minds’• Successfully lead and managed IoT track at Dreamforce

My primary role was to build the consulting practice focusing on Technology strategy (applications & infrastructure) & Outsourcing and was responsible for the following:• Managing & leveraging relationships with vendor & SIs like, UXC, VMware, Oracle (Oracle, Peoplesoft, Siebel), Onyx, Infosys, HCL, Neeyamo, VSS Singapore• Business and market development activities within the installed bases of the vendor, System Integrator and alliance partners• Delivery Strategy servicesKey Achievements• Advised VMware to build their Cloud Migration Centre of Excellence in India & Phillipines• Managed and advised ITO vendor on building their server management capability in Sydney• Successfully turned around a loss making consulting & technology business unit for SEMA• Successfully implemented technology transformation program at SEMA• Instrumental in developing the CRM strategy for Alcon Pharmaceuticals (Australia)• Assisted in the development of the CRM strategy for Merck Sharp & Dhome• Provided outsourced sales services for offshore vendors (Skill-n-Tech, Avante Grade)

Reporting to the CEO and member of the Business Leadership Team, I managed the Consulting & Systems Integration pillar with full P&L responsibility including marketing, sales, and delivery of professional services and the key focus areas are:• Turnaround the consulting business from a loss making entity to a profitable business• Leveraged consulting to increase SEMA’s foot print in the stakeholder communications market• Managed Strategic Partners and developed a Vendor Management Framework.As the Consulting lead, I managed the sales and pre-sales team who were targeted to turnaround the business with consulting led sales. My team managed the enterprise-wide Resource management function to facilitate activities enabling the seamless and timely integration of a ‘Blended Delivery’ model into every aspect of sales, delivery and support of the proposed solution. In this position I was responsible for the execution of sales and marketing of SEMA’s professional services and the delivery of quality services where I:• Planned the service offerings• Identified strategic customers• Managed strategic partners• Managed customer escalations• Managed sales team with a yearly target of 12 Mil in growth business• Key member of the Deal Review BoardKey Achievements• P&L Management - Turned around a loss making (1Mil+) consulting business unit to profit making team (+100K)• Operational Management – Instituted standard consulting practices viz. Resource Management, PMO functions and project reporting (dashboards), Deal Review Board, Customer Business Planning process• Technology Transformation – Initiated an Enterprise-wide Technology transformation from business case to outsourcing

Reported to VP of APAC as a member of the senior executive and leadership team to manage the marketing, sales, and delivery of Global Sourcing program across APAC. with Responsibilities:• Maximize the mind & market share around the use of Blended Delivery Model and outsourcing• Generate 50% of APAC sales that leverage the Blended Delivery capability• Manage Strategic Partners and develop a Vendor Management Framework.I engaged with the sales, pre-sales & solutioning teams, resource management, and operating units to facilitate activities enabling the seamless and timely integration of a ‘Blended Delivery’ model into every aspect of sales, delivery and support of the proposed outsourcing solution. I was responsible for the execution of sales and marketing of Global Sourcing program across APAC where I:• Planned the service offerings• Identified strategic customers• Managed strategic partners• Managed analyst relations specifically pertaining to Global Sourcing• Assisted country level sales executives and sales management with the competitive positioning of Unisys offerings and proposals.• Assisted in the pre-sales efforts, customer interaction and site visits to India and China development centres • Assisted in the solution design, vendor management and pricing, as well as any other area of support empowering the business units to move towards a balanced global delivery model.• Advised the APAC Deal Review Board on all outsourcing deals• Consulted to the China Executive team on the deal and delivery structure leveraging the Shanghai delivery centre• Initiated the Applications Outsourcing program for APAC Key Achievements• Y-on-Y over achievement of offshoring targets (150% of target)• Achieved a 43% (2008) blend of sourcing from India and China compared to a low 5% in 2005• Internal broker for Key deals utilising blended delivery and multi-sourcing framework• Developed Vendor Management Framework.

As the Business Manager, my focus was to spearhead and oversee the growth of the Upgrade business throughout the APAC region. This pivotal role held me accountable for all aspects of this endeavor. Reporting directly to the Vice President of Oracle Consulting Services, I assumed the responsibility of managing day-to-day operations, which encompassed budgeting, forecasting, and streamlining business processes for optimal efficiency, profitability, and, above all, customer satisfaction. By taking charge of these critical functions, I played a vital role in driving the success and expansion of the Upgrade business across the APAC region.My key responsibilities were:• Financial Management• Delivery Management - on-shore as well as off-shore teams• Business and market development• Maximize mind-share / market-share around the use of Blended Delivery Model and outsourcing # Business and market development• Generate USD 5 Mil of Upgrade business within the APAC region• Partner Management

My primary focus was management of the global applications teams spread across the two continents. In an effort to streamline applications support and provide a cost-effective service, I initiated the selection and short-listing of Application Service Providers to provide a managed service offering.I spent 75% of his time in Hamburg overseeing the global rollout of Intershop's CRM solution (Siebel) and the rest in the US managing the IT team based in San Francisco and New York. My team also managed the SAP environment and was involved with the upgrade of SAP to 4.6C and the eventual back-end integration with Siebel.