Dipesh Bhate Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

rYde by redBus* Successfully identifying and forged strategic partnerships with Bus Operators cab vendors, and DCO’s, to expand the supply network. Demonstrating ability to establish and maintain strong relationships with vehicle vendors and suppliers. * Negotiating favorable contracts with these operators and securing long-term partnerships and contributing to a increase in bookings.* Playing a key role in expanding the service area by researching and entering new markets, resulting in increase in the customer base.* Conceptualizing and executing innovative marketing campaigns, including referral discounts and seasonal promotions, leading to a boost in new customer acquisition.* Proficient in evaluating and selecting suitable vehicle partners based on criteria such as rYde Promises, NPS, ratings feedback, and fulfillment. * Proactively identified potential supply gaps and worked closely with the operations team to address them, ensuring uninterrupted service availability. * Conducting regular market analysis to identify trends, customer needs, and competitor strategies, providing valuable insights for business decision-making. * Utilizing customer feedback to make data-driven improvements to service quality, resulting a good customer satisfaction scores. Conducting sales training workshops for cab drivers to enhance customer service skills and improve upselling techniques, leading to a noticeable increase in driver revenue.

Mumbai, Maharashtra, India

Bus Hire - redBus* Onboarding specific bus operators for bus hire / charter bus bookings. Developing comprehensive training programs for new bus drivers and staff to ensure they are familiar with company policies, customer service standards, and technology platforms. Conducting onboarding sessions to facilitate a smooth transition for new suppliers into the operational ecosystem.* Ensuring that all selected bus suppliers adhere to regulatory requirements and safety standards. Implementing a rigorous quality assurance process, including vehicle inspections, driver certifications, and compliance with industry regulations.* Having negotiations and establishing contractual agreements with bus suppliers, defining service level agreements (SLAs), pricing structures, and operational terms. Negotiated volume-based discounts to optimize costs while maintaining service quality.*By focusing on supplier vetting, operational efficiency, and continuous improvement based on customer feedback and performance metrics, the addition and execution of bus hire supply was effectively managed and optimized within the overall service portfolio.*Co-ordinating with the B2B team and their agents for bus hire requirements and leading to closure.

Mumbai, Maharashtra, India

Hotels B2B - redBus*Leading the hotels project for Mumbai and Goa B2B team, working on individual / bulk hotel booking requirements as per the itinerary, checking availability and negotiating with the cross functional team and targeting for conversions.

Mumbai, Maharashtra, India

B2B redBus* Onboarding new agents, promote and sell bus tickets on seatseller and services, building relationships with agents and ensuring revenue growth.* Developing and implementing effective sales strategies. Identifying and pursuing opportunities for up selling and cross-selling travel products.* Conducting prospecting activities, such as cold calling, networking events, and outreach campaigns. Creating compelling sales pitches and presentations.* Providing personalized service. Staying in regular contact with agents before, during, and after trips. Addressing client inquiries and concerns promptly.* Monitoring competitors offerings and pricing strategies. Providing feedback to the marketing and product development teams based on market intelligence.* Ensuring accurate and timely completion of sales documentation. Adhere to ethical selling practices and maintain compliance with industry regulations.* Proactively identifying potential corporate and API partners based on strategic business goals and compatibility with the bus services platform.* Ensuring a standardized and efficient onboarding process, negotiating on the agreement part for clauses and commercials, facilitating training sessions and ensure seamless integration.* Identifying SME’s and onboarding them, providing them tool (B2B panel) to book bus tickets for their internal staff traveling purpose. Ensuring after sales service and providing relevant data along with transaction details timely for smooth process.

Mumbai, Maharashtra, India

* Monitoring and controlling the levels of raw materials, components, and finished goods in the store. Implementing inventory tracking systems to ensure accurate stock levels. Maintaining accurate records of stock transactions, including receipts, issues, and returns. Providing regular updates to management on inventory status, trends, and potential issues.* Coordinating with procurement and production teams to replenish stock based on production schedules and demand forecasts. Ensuring timely delivery of materials to avoid production delays.* Conducting regular physical inventory audits to reconcile stock levels and identify discrepancies.* Fulfilling internal requisitions and orders from production teams promptly.