Dipesh Khichada (Bhanushali) Email & Phone Number

Navi Mumbai, Maharashtra, India

Data Research Analyst at Morningstar | Reference Entity Data | Fixed Income Specialist

Malahide, County Dublin, Ireland

My job responsibilities at workplace were:• Improved customer checkout experience by maintaining and updating POS systems using Octane.• Achieved high customer satisfaction rate of 90% by providing excellent customer service and upselling products, leading to a 15% increase in sales revenue.• Reduced stock discrepancies by 10% by receiving, processing, and organizing stock inventory accurately.• Minimized payment errors by 5% by processing cash and card payments accurately and handling refunds.• Maintained in-stock conditions, accuracy, and efficiency in replenishing stock & fuel, organizing inventory, ensuring accurate merchandise displays, and communicating customer requests and vendor-related concerns to the management team.• Serving our customers.• Cleaning throughout the store.• Generating sales leads for our fuel card team.• Leading a team of employees or management.• Planning and organizing.• Communicating your plans and ideas.• Problem solving.Skills: Time Management · Problem Solving · Client Relations · Skilled Multi-tasker · Team Leadership · Teamwork · Customer Service · Communication · Customer Relationship Management (CRM)

Navi Mumbai, Maharashtra, India

As a Data Analyst, my responsibilities included:- Acquiring data from clients, ensuring its integrity by identifying and removing corrupted entries, and rectifying coding errors and related issues.- Developing and maintaining databases and data systems, proficient in reorganizing data into a readable format using platforms such as MongoDB or Microsoft SQL.- Conducting comprehensive analysis to evaluate data quality and significance, filtering data through the review of reports and key performance indicators.- Creating visually engaging and informative dashboards using PowerBI, facilitating data-driven decision-making processes.- Configuring environments, troubleshooting problems, and providing support to interns to ensure smooth operations.- Undertaking additional office and administrative tasks as required, including addressing customer queries via calls or telephone, demonstrating strong communication and problem-solving skills.

Navi Mumbai, Maharashtra, India

Implemented and upheld exemplary working practices while actively seeking out opportunities for continuous improvement to elevate customer service standards.- Ensured optimal in-stock conditions by meticulously managing stock replenishment and fuel distribution, maintaining accuracy and efficiency throughout inventory organization and merchandise displays.- Effectively communicated customer requests and vendor-related concerns to the management team, facilitating prompt resolution and fostering positive relationships.

Master'S Degree, Data Modeling/Warehousing And Database Administration

Learning More Data Science

Bachelor'S Degree, Computer Science, 9.07

A computer science graduate who is seeking to find the opportunity to work/study in a fun and challenging environment that will encourage.

Hsc, Computer Science, 78 %