• Spearheading Nagda ASM Territory with Monthly Revenue of 1.75 CR, 48 Distributor, 179 Sites and Team of 7 TSM, TSEs.• Stellar in setting up the inclusive sales infrastructure, appointing and managing channel partners and ensuring DSE productivity.• Accountable for monthly Scheme settlement of Distributor and Retail.• Ensuring KRO scheme communication.• Responsible for placement of assigned company promoters in KRO’s and managing their productivity and Improving leadership share in Premium and A+ outlets• Coordinate with the Supply Chain and marketing functions to develop the plan for servicing of channel partnersi.e. distributors, DSEs, Promoters across cities to ensure availability of marketing merchandise, adequate inventory of products.• Manage higher level distributor and retail Engagement in business.• Ensure the development of team members - train and groom them for higher responsibilities (Trained and developed on of TSE and promoted as TSM through DAC).• Ensuring VIL values are implanted and followed by all team members. Motivate team members for higher engagement levels.• Timely ensured Reward and recognition for the Team.• Accountable for timely DSE and Distributors insurance/M-safe registration.• Ensuring SPS (Sales productivity System) of DSE and Team.• Handling the process and quality through UNL and data acquisition.• Liable for visiting key retail outlets to negotiate trade promotion schemes• Manage relationships with Network /IT- Technical/Other functions to ensure steady channel of resources.

• Contributed in the Setup & Launch of Prepaid business in various Town in Jabalpur Zone.• Got Appreciation for Timely training to Distributor & DST for documentation awareness programs.• Post-paid activation SLA adherence and activation accuracy of 100%.• Ensured approval matrix and waivers are as per the policy laid• Provisioned of CV +ve cases to happen within 2 Hours of Final CV report.

• Handled the availability and maintenance of highest customer data integrity and quality from point of sales throughout customer life cycle• Ensured reducing the CAF operation cost through constant streamlining of processes and quality to meet AOP cost target with higher efficiencies• Ensured best in industry CSAT scores and best among Virgin Group.• Involved in the direct management of various vendors ranging from CAF, Handset Authorized Service Centres, Distributors, Retailers, collection agencies and AV agencies.• Handled the AVCV process & collections to Minimize bad debts for the regions meeting AOP targets. AV/CV, Billing/Collections.

• Awarded for the Best Prepaid Sales Lead by the HUB Head in Dec’06.• Highest ever H/s Secondary – Quarter 4 in 2007 and won RNR from circle Head.• Ensure acquisition of customers and sales as per planned targets for prepaid business and Mobile business respectively.• Accountable for the staff development through continuous on-the-job training to team leader & DSE; improving leadership share in Premium and A+ outlets• Liable for visiting key retail outlets to negotiate trade promotion schemes

• Handled inbound calls of all Reliance CDMA product and ensuring exceptional customer services.• Coach and Develop low performers in the team on the basis of Quality and CSAT scores.• Coordinating with Team Leader for carrying out Team Related Activities.

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