JOB PROFILE AND RESPONSIBILITIES-Daily Check All Server Backup.-Installed & Configuration of Microsoft Dynamics AX 2012 Client Software (ERP).-Installed, Configuration & Troubleshooting of Microsoft Office 2007, 2010 & 2013, Microsoft Office Add In, Nitro Pro V8, Bit Defender Server & Client.-Managed Cyberoam, Domain & User Police.-Take ERP Backup Every Week.-Take User Backup Every Month. -Configuring IT peripherals to local network.-Implanting OS & related IT polices on local nodes.-Extend IT support to local users manage remote support.-Educating & downloading IT usage polices to users.-Manage & update MIS reports such as Audit Report, IT Asset Report, IT Inventory Report, Software Inventory Report, Stock Report, Switch Report, Vendor Call Report and Vendor Installation Report.-Responsible IT peripherals repair theory warranty vendors.-Responsible for network & IT equipment performance and preventive check ups.-Responsible for remote support for troubleshooting, installation and configuration.-Remote Support through Team Viewer at US, Singapore & Hong Kong.

JOB PROFILE AND RESPONSIBILITIES-Manage AMC in Government Department, Gandhinagar.-Installing New Computer Systems, Laptop, Printer and Server.-Installing the basic OS and the supporting software as per the guidelines of the organization.-Attending the maintenance calls by the users.-Providing online and on-site support to users.-Preparing reports for the attended support calls and forwarding the same to the supervisor.-Done installation and configuration of windows 2000/2003/XP/Vista/widows 7 Professional and other applications.-Responsible for troubleshooting, installation, configuration and repairing computer systems, Laptop, Server & Printers.-Presales in Government Departments.

JOB PROFILE AND RESPONSIBILITIES-Installing New Computer Systems, Laptop, Printer and Server.-Installing the basic OS and the supporting software as per the guidelines of the organization.-Attending the maintenance calls by the users.-Providing online and on-site support to users.-Preparing reports for the attended support calls and forwarding the same to the supervisor.-Done installation and configuration of windows 2000/2003/XP/Vista/widows 7 Professional and other applications.-Responsible for troubleshooting, installation, configuration and repairing computer systems, Laptop, Server & Printers.-Presales in Government Departments.

Site: - Government Polytechnic, Palanpur.•Installed & Configuration HP L2 & L3 Switch.•Installed & Configuration Cyberoam Firewall.•Managed All Networks.•Managed All L2, L3 Switch & Firewall.•Installed & Configuration Server with Domain.•Installed & Configuration of Exchange Server 2010.•Installed & Configuration of FTP Server.•Managed Domain & User Police.•Installed, configuration & Managed Polycom Video Conference. •Maintenance of Server, Cyberoam, L2 & L3 Switch, LAN & WAN.•Co-ordinate with BK & Patan Field Engineer for All GIL, SBI & BOB Tender also Government Polytechnic, Vadnagar Engineer. Daily Take Updatetion of All GIL, SBI & BOB Tender Call Status from BK & Patan Site Engineer and Government Polytechnic, Vadnagar Engineer.

JOB PROFILE AND RESPONSIBILITIES• Managed Live CCTV Camera & Backup.• Managed Bio – Matrix Attendance System & Software.• Managed Go Daddy Hosting Domain & Mail Account.• Managed Blue host Hosting Domain & Mail Account. • Implementation of User Policy Locally.• Testing of application.• Configuring IT peripherals to local network.• Implanting OS & related IT polices on local nodes.• Extend IT support to local users manage remote support.• Educating & downloading IT usage polices to users.• Manage & update MIS reports such as Audit Report, IT Asset Distribution Report, Laptop, Desktop & Other Inventory Report, Software Inventory Report, Stock Report, Switch Report, Vendor Call Report and Vendor Installation Report.• Responsible IT peripherals repair theory AMC and Warranty Support vendors.• Responsible for network & IT equipment performance.

JOB PROFILE AND RESPONSIBILITIES•Configuring IT peripherals to local network.•Implanting OS & related IT polices on local nodes.•Extend IT support to local users manage remote support.•Educating & downloading IT usage polices to users.•Manage & update MIS reports such as Audit Report, IT Asset Distribution Report, Laptop, Desktop & Other Inventory Report, Software Inventory Report, Stock Report, Switch Report, Vendor Call Report and Vendor Installation Report.•Responsible IT peripherals repair theory AMC vendors.•Responsible for network & IT equipment performance and preventive check ups.•Responsible for remote support for troubleshooting, installation and configuration.Project Work: -1.11 Remote branches are new software implementation as per the guidelines of the organization since December – 2010 in AEGON Religare Life Insurance Company Limited.2.Six New Remote branches are Installation as per the guidelines of the organization since January – 2011 in AEGON Religare Life Insurance Company Limited.

JOB PROFILE AND RESPONSIBILITIES•Installing new computer systems and connecting them in to LAN.•Installing the basic OS and the supporting software as per the guidelines of the organization.•Attending the maintenance calls by the users.•Providing them information about the company policy for usage of each software.•Providing online and on-site support to users.•Preparing reports for the attended support calls and forwarding the same to the supervisor.•Take responsibilities of maintained user security accounts for window 2003 including Desktop Configuration, network connectivity, network access issues and printer connectivity.•Done installation and configuration of windows 2000/2003/XP/ Vista / widows 7 Professional and other applications.•Responsible for troubleshooting, installation, configuration and repairing computer systems, Server & Printers.•Responsible for performing hardware and software performance regularly.•Presales in Gov. Departments.•Attend to GIL tender related quire, GIL tender impaction of Desktop, Laptop, Printer and server.•Done other duties as assigned.