Dipesh Kumar Email & Phone Number

Lagos, Nigeria

Responsible for defining and executing commercial strategy and meeting overall business objectives: • Develop & define product roadmaps based on objectives & customer requirements• Continuous review of competitive landscape, customer requirements and market analysis to identify product opportunities• Evaluate products profitability through business cases modeling• Create customer lifecycle journeys with onboarding, engagement and retention• Clearly define requirements… Show more Responsible for defining and executing commercial strategy and meeting overall business objectives: • Develop & define product roadmaps based on objectives & customer requirements• Continuous review of competitive landscape, customer requirements and market analysis to identify product opportunities• Evaluate products profitability through business cases modeling• Create customer lifecycle journeys with onboarding, engagement and retention• Clearly define requirements from concept to execution including UAT before launch • Collaborate with key cross functional stakeholders in Sales, Marketing, Technical and Business Intelligence teams to successfully launch products and services• Define and monitor KPIs of product/campaign adoption • Identify improvements to products based on data driven analysis Show less

Suva, Fiji

Responsible for Data Revenues by monitoring day to day performance of KPIs across 6 Pacific countries:• Drive Group Strategic objectives for 6 Pacific Markets• Identify and develop products and understand market needs via market research• Ongoing competitor analysis of offers and services• Prepare and evaluate Product concept and Service definition documents.• Business case products offering to aid management in decision making• Develop product roadmap for planned… Show more Responsible for Data Revenues by monitoring day to day performance of KPIs across 6 Pacific countries:• Drive Group Strategic objectives for 6 Pacific Markets• Identify and develop products and understand market needs via market research• Ongoing competitor analysis of offers and services• Prepare and evaluate Product concept and Service definition documents.• Business case products offering to aid management in decision making• Develop product roadmap for planned events during the financial year• Working closely with BI, Technical, Sales & Marketing teams for product rollouts• Continuously work on improving customer experience on various products• Analyze impact and report on post launch product performance and recommend improvements• Micro-segmentation of Base with with Targeted promotions via Campaign Management Solution• Self service reporting from various sources to quickly identify trends, forecasts and shortfalls in major revenue lines• Continuous review of existing offers and suggesting changes based on business needs Show less

Suva

• Engage markets in product development and business casing of new offers• Project manage product rollouts and analyze/report products KPIs• Report and Analysis on products and GSM KPIs by Market

Responsible for ICT products & pricing (B2B) for Enterprise and SME Customers:• Research and identify new product offerings• Test and evaluate vendor equipment and service• Evaluate vendor solutions via Business Case• Write Service Definitions papers and design workflows for Data Services• Prepare and evaluate Cost models and Pricing Structures for Data Services eg. IPVPN• Prepare and present customer proposals• Design high level network diagrams for customer… Show more Responsible for ICT products & pricing (B2B) for Enterprise and SME Customers:• Research and identify new product offerings• Test and evaluate vendor equipment and service• Evaluate vendor solutions via Business Case• Write Service Definitions papers and design workflows for Data Services• Prepare and evaluate Cost models and Pricing Structures for Data Services eg. IPVPN• Prepare and present customer proposals• Design high level network diagrams for customer proposals• Design and maintain Applications Forms, Terms and conditions and customer contracts • Track and report on the progress of all Data service• Continually review and refine products based on product performance and market demands• Liaise with various business units including Network, Sales and Finance to improve and measure product performance• Serve as an escalation point for any product related issues and coordinate resolution• Provide Sales training and technical support on Data Services Show less

Suva, Fiji