Section Manager
Current
Oct 2023 - Present
AeroLeads people directory · profile
Di Pinheiro Soares Email & Phone Number
Customer Experience Architect, Communication Strategist, Researcher, Storyteller, Project Manager
at
Con Edison
1 work email found
@wsj.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Architect, Communication Strategist, Researcher, Storyteller, Project Manager
Location
New York, New York, United States
Company size
Who is Di Pinheiro Soares? Overview
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Quick answer
Di Pinheiro Soares is listed as Customer Experience Architect, Communication Strategist, Researcher, Storyteller, Project Manager at Con Edison, a company with 7229 employees, based in New York, New York, United States. AeroLeads shows a work email signal at wsj.com and a matched LinkedIn profile for Di Pinheiro Soares.
Di Pinheiro Soares previously worked as Section Manager at Con Edison and Project Specialist and Product Owner at Con Edison. Di Pinheiro Soares holds Knight Fellowship Program For Journalists, Communications from Stanford University.
Company email context
Email format at Con Edison
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*@wsj.com
68% confidence
AeroLeads found 1 current-domain work email signal for Di Pinheiro Soares. Compare company email patterns before reaching out.
Profile bio
About Di Pinheiro Soares
I am the Senior Architect of Con Edison’s CX Journey Mapping program, which dives deep into customer pain points and executes projects to resolve systemic issues. I've led several successful and award-winning projects to improve outage communications and ensure the company is giving customers the information they need in the channels they want. My team's efforts to create a mobile-first approach with frequent updates have radically improved CSAT for outage customers. I'm passionate about design thinking, rapid prototyping, and a customer-first approach.Before Con Edison, I had a 16-years run at WSJ, where I was a deputy manager, overlooking a team of 15+ that included journalists, graphic designers and web editors to produce The Wall Street Journal content in Spanish and Portuguese for partner newspapers in Latin America.
Listed skills include Journalism, Newspapers, Editing, Online Journalism, and 45 others.
Current workplace
Di Pinheiro Soares's current company
Company context helps verify the profile and gives searchers a useful next step.
Con Edison
9 roles · 30 years
Di Pinheiro Soares work experience
A career timeline built from the work history available for this profile.
Project Specialist And Product Owner
CurrentI'm a Product Owner with extensive track record delivering transformative Customer Experience improvements at Con Edison. I lead the team that fully revamped the way the company interacts and supports customers during emergencies. Applying human-centered design and data analytics tools, we develop programs and features that steadily increase the customers’.
Aug 2017 - Present
Writer, Researcher, Editor And Translator
Current
Independent Consultant/Freelancer
To feed my passion for deeper research in various areas and languages, through the years I've provided a variety of editorial and translation services to many major clientes, among them Americas Quarterly, the Inter-American Development Bank, The Economist Intelligence Unit, International Planned Parenthood Federation, Human Rights Watch and ESPN.
2000 - Present
~26 yrs 5 mos
News Editor
I co-managed a team of 15+ journalists, graphic designers and translators, curating news from all WSJ/Dow Jones family of platforms to produce editions in Spanish and Portuguese of The Wall Street Journal tailored to readers of 12 major partner newspapers across Latin America. I also supervised and edited content for our sites WSJ.com/Spanish and.
Mar 2013 - Jul 2017
Editions Coordinator/Online Editor
I selected articles, assigned translations, decided layouts and edited content for different print and online products of WSJ Americas. Reported and wrote articles for special projects. Produced English editions of WSJ for Saudi-Arabian partner newspaper Arab News.
2005 - Feb 2013
Editor-Translator
I reported, wrote, selected, adapted, edited, and translated articles from English to Portuguese and English to Spanish for Latin-American editions of The Wall Street Journal. Promoted from News Assistant within first year.
Sep 2001 - Apr 2005
Knight Fellow
In 2010, I was awarded a full year sabbatical after being selected as one of 20 journalists from around the world to attend the prestigious J.S. Knight Fellowship program for innovation in Journalism at Stanford University.
Sep 2010 - Jun 2011
Editor-In-Chief And Producer
I recruited and managed a 20-person TV production team at Televisão Londrina, regional affiliate of one of Brazil's leading national TV networks. I created and produced two 30-minute daily news programs and live feeds. Broadcast reached 1.2 million people in 31 cities.
1996 - 1998
~2 yrs
Reporter
I covered daily news on a wide range of issues, from local politics and the economy to sports and entertainment for this regional affiliate of one of Brazil's leading national TV networks. Broadcast reached 3.3 million viewers.
Jan 1992 - Mar 1994
Team & coworkers
Colleagues at Con Edison
Other employees you can reach at coned.com. View company contacts for 7229 employees →
RE
Robert Erickson
Colleague at Con EdisonBinghamton, New York, United States, United States
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GP
Gregg Papelian
Colleague at Con EdisonCortlandt Manor, New York, United States, United States
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TC
Toy Chin
Colleague at Con EdisonNew York, New York, United States, United States
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PT
Pranav Tuladhar, Mba
Colleague at Con EdisonNew York, New York, United States, United States
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IZ
Ilya Zak
Colleague at Con EdisonBronx, New York, United States, United States
View →
IR
Irina Romanoff
Colleague at Con EdisonNew York, New York, United States, United States
View →
TN
Thomas Neglia
Colleague at Con EdisonBronxville, New York, United States, United States
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VD
Vivian Dole
Colleague at Con EdisonNew York, New York, United States, United States
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BI
Bavina Inuganti
Colleague at Con EdisonUnited States, United States
View →
RV
Rajesh Vora
Colleague at Con EdisonMumbai, Maharashtra, India, India
View →
Robert Erickson
Colleague at Con EdisonBinghamton, New York, United States, United States
View →
GP
Gregg Papelian
Colleague at Con EdisonCortlandt Manor, New York, United States, United States
View →
TC
Toy Chin
Colleague at Con EdisonNew York, New York, United States, United States
View →
PT
Pranav Tuladhar, Mba
Colleague at Con EdisonNew York, New York, United States, United States
View →
IZ
Ilya Zak
Colleague at Con EdisonBronx, New York, United States, United States
View →
IR
Irina Romanoff
Colleague at Con EdisonNew York, New York, United States, United States
View →
TN
Thomas Neglia
Colleague at Con EdisonBronxville, New York, United States, United States
View →
VD
Vivian Dole
Colleague at Con EdisonNew York, New York, United States, United States
View →
BI
Bavina Inuganti
Colleague at Con EdisonUnited States, United States
View →
RV
Rajesh Vora
Colleague at Con EdisonMumbai, Maharashtra, India, India
View →
2 education records
Di Pinheiro Soares education
Knight Fellowship Program For Journalists, Communications
Ba, Journalism
FAQ
Frequently asked questions about Di Pinheiro Soares
Quick answers generated from the profile data available on this page.
What company does Di Pinheiro Soares work for?
Di Pinheiro Soares works for Con Edison.
What is Di Pinheiro Soares's role at Con Edison?
Di Pinheiro Soares is listed as Customer Experience Architect, Communication Strategist, Researcher, Storyteller, Project Manager at Con Edison.
What is Di Pinheiro Soares's email address?
AeroLeads has found 1 work email signal at @wsj.com for Di Pinheiro Soares at Con Edison.
Where is Di Pinheiro Soares based?
Di Pinheiro Soares is based in New York, New York, United States while working with Con Edison.
What companies has Di Pinheiro Soares worked for?
Di Pinheiro Soares has worked for Con Edison, Independent Consultant/Freelancer, The Wall Street Journal, Stanford University, and Grupo Bandeirantes De Comunicação.
Who are Di Pinheiro Soares's colleagues at Con Edison?
Di Pinheiro Soares's colleagues at Con Edison include Robert Erickson, Gregg Papelian, Toy Chin, Pranav Tuladhar, Mba, and Ilya Zak.
How can I contact Di Pinheiro Soares?
You can use AeroLeads to view verified contact signals for Di Pinheiro Soares at Con Edison, including work email, phone, and LinkedIn data when available.
What schools did Di Pinheiro Soares attend?
Di Pinheiro Soares holds Knight Fellowship Program For Journalists, Communications from Stanford University.
What skills is Di Pinheiro Soares known for?
Di Pinheiro Soares is listed with skills including Journalism, Newspapers, Editing, Online Journalism, Spanish, Editorial, News Writing, and Storytelling.
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