Dip P. Email & Phone Number

Berkeley Heights, New Jersey, United States

• Understand the project scope including Fiserv responsibilities and the client responsibilities for the implementation.
• Know when to escalate requests outside of the scope or specified responsibilities to the project manager
• Promptly communicate progress and any potential problems to project manager for awareness and/or resolution
• Have a clear understanding of project milestones and delivery dates.
• Provide the client with thorough overviews, workshops and knowledge of the Teller application. This includes training of the client's internal training department (train-the-trainer).
• Support the client through user acceptance testing, mock implementations, go-live and post go-live including tracking and ensuring correction of any defects found.

Berkeley Heights, New Jersey, United States

• Maintaining & mentoring current technical knowledge to support rapidly changing technology. Candidate must be able to work with a minimum of technical supervision and supplemental engineering support
• Use technical engineering knowledge and experience to understand customer applications, test cases, and requirements. Interworking capability with teams in different time zones.
• Diagnose Protocol and System level issues from the carriers, screen through and debug issues reported from carrier, and oversee IOT and field test by doing in-depth log analysis
• Will Manage & train junior Engineer and 3rd party engineers to perform required test items
• Mentor fellow engineers to provide 1 on 1 training in the field (technical, process)
• Create / update technical, test process, work process documents

Berkeley Heights, New Jersey, United States

• Leading R&D to implement new standards and specification related changes and/or carrier specific requirements
• Propose new ideas and enhancements to SEA field operations and communicate with headquarters for various related features and issues
• Conducts intermediate technical analysis of customer requirements and creates, evaluates, and develops implementation concepts / approaches to meet customer requirements
• Work independently and may function as a team lead as needed. Determines approach to work, and is monitored/ supervised based more on milestone basis, and at key deliverable junctures
• Identify the required documentation and process for the project, lead in creation of design requirements. Assist & lead in analyzing test data and reports to determine if design meets functional and performance.
• Translation of complex functional and technical requirements into detailed architecture and design.Responsible for the over-all systems architecture, scalability, reliability, and performance

Associate'S Degree, Business Administration And Management, General

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