Dip P. Email & Phone Number

Berkeley Heights, New Jersey, United States

• Understand the project scope including Fiserv responsibilities and the client responsibilities for the implementation.• Know when to escalate requests outside of the scope or specified responsibilities to the project manager• Promptly communicate progress and any potential problems to project manager for awareness and/or resolution• Have a clear understanding of project milestones and delivery dates.• Provide the client with thorough overviews, workshops and knowledge of the Teller application. This includes training of the client's internal training department (train-the-trainer).• Support the client through user acceptance testing, mock implementations, go-live and post go-live including tracking and ensuring correction of any defects found.

Berkeley Heights, New Jersey, United States

• Maintaining & mentoring current technical knowledge to support rapidly changing technology. Candidate must be able to work with a minimum of technical supervision and supplemental engineering support• Use technical engineering knowledge and experience to understand customer applications, test cases, and requirements. Interworking capability with teams in different time zones.• Diagnose Protocol and System level issues from the carriers, screen through and debug issues reported from carrier, and oversee IOT and field test by doing in-depth log analysis• Will Manage & train junior Engineer and 3rd party engineers to perform required test items• Mentor fellow engineers to provide 1 on 1 training in the field (technical, process)• Create / update technical, test process, work process documents

Berkeley Heights, New Jersey, United States

• Leading R&D to implement new standards and specification related changes and/or carrier specific requirements• Propose new ideas and enhancements to SEA field operations and communicate with headquarters for various related features and issues• Conducts intermediate technical analysis of customer requirements and creates, evaluates, and develops implementation concepts / approaches to meet customer requirements• Work independently and may function as a team lead as needed. Determines approach to work, and is monitored/ supervised based more on milestone basis, and at key deliverable junctures• Identify the required documentation and process for the project, lead in creation of design requirements. Assist & lead in analyzing test data and reports to determine if design meets functional and performance specifications.Collaborate with other engineering staff to evaluate interface between hardware and software products.Analyze test data and reports to determine if design meets functional and performance specifications• Translation of complex functional and technical requirements into detailed architecture and design.Responsible for the over-all systems architecture, scalability, reliability, and performance

Associate'S Degree, Business Administration And Management, General

3.8