Dipanjan "Nandi" Email & Phone Number

Fort Saskatchewan, Alberta, Canada

10561-109 ST NW, Edmonton, AB, T5H 3B1

Managed and Build the business ground up.Created budgets/forecasts.Created and implemented SOPs, Policies and safety guidelines.Experience in managing financial data entries, reviewing and approving financial documents.Ensured the smooth implementation of operational process.Planned & Executed marketing plans.Created Promotional Strategies to increase.

Edmonton, Canada Area

• Demonstrated company core values as a role model, with a focus on respect, honesty, integrity, diversity, inclusion, and safety of others.
• Promoted from Assistant Manager to Lead Assistant Manager to Store Manager within 4 years.
• Managed a $ 21 Million-dollar business in absence of Store Manager.
• Managing staff of 115 sales associates, 15 team leaders, and 5 Assistant Managers.
• 17th in the company out of 410 stores in Canada for MasterCard application per 1000 customers.
• Supported store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups.

Saskatoon, Canada

• Promoted from FT cashier to Copy Consultant and to Sales Supervisor within 1 year.
• Managed staff of 20 sales associates and 2 team leaders.
• Ensured that team members had the support they needed for upselling products and services and closing sales with customers.
• Planned budgets and authorized payments and merchandise returns.
• Trained and developed new associates on POS system and key sales tactics.
• Increased sales by 110% in Copy Center through excellent customer service and referrals

Niagara Falls

• Promoted from sales associate to supervisor within months.
• Investigated and resolved customer complaints in a timely and empathetic manner.
• Delegated tasks to multiple employees while maintaining an efficient workplace atmosphere.
• Served in the capacity as key holder to ensure the store was opened and closed on time.
• Processed personnel paperwork and planned schedules to ensure top efficiency.
• Reordered inventory when it dropped below predetermined levels.

Managed and co-ordinate with other team members to make sure the work is done on time.Researched in internet to find client detail information.Made client database in excel.

Post Grad, International Business

General Arts And Science( Pg Diploma); Pg Diploma) 2010, International Business Management; 2011

B.B.A (Bachelors, Business Administration

SSE (Senior Secondary Examination) with Business 2004- 2006