Quality Assurance Team Lead
CurrentCurrently working as a Business Analyst and Quality AssuranceTest Lead, leading a team of highly skilled professionalsand contributing to the success of various projects. My rolerequired me to effectively manage team dynamics, establishclear goals and objectives, and motivate team members toachieve their full potential.As a certified Salesforce Administrator, I was dedicated with a proven track record of successfully managing Salesforce implementations and enhancements. Proficient in customizing and configuring Salesforce to meet business requirements, optimize, processes, and drive user adoption.Directed, configured, and maintained the Salesforce platform for testing and development. Controlled security, settings, user access, and data visibility along with user, role, permission, and profile creation.