A learner-centric, collaborative and strategy-focused careers and employability professional with extensive experience of achieving positive stakeholder engagement and learner journey outcomes gained through working in Higher Education, delivering apprenticeships/traineeships and in the welfare-to-work sector. With a ‘right first time’ approach, outstanding organisational abilities and consistent performance, some of my core competencies are: Information, Advice and Guidance (IAG)  Training Life Cycle Experience  Employer Engagement  Caseload Performance Management  Database and IT skills  Continuous Improvement  Analytical Skills  Quality Compliance ACHIEVEMENTS:Knowledgepool, Capita Learning: Graded ' Strong Performer' consistently.Capita Talent Partnerships: Top team performer and consistent in achieving good learner retention demonstrated through