Dipti Sahu

Dipti Sahu Email and Phone Number

Quality Assurance Team Lead
Dipti Sahu's Location
Pune, Maharashtra, India, India
Dipti Sahu's Contact Details

Dipti Sahu work email

Dipti Sahu personal email

n/a
About Dipti Sahu

Dipti Sahu is a Quality Assurance Team Lead.

Dipti Sahu's Current Company Details

Quality Assurance Team Lead
Dipti Sahu Work Experience Details
  • Evolve Global Corp.
    Quality Assurance Team Lead
    Evolve Global Corp. Dec 2023 - Aug 2024
    Pune, Maharashtra, India
    Managing a team of Quality Analysts and responsible for making all the allocation given by QA Manager.Train new Quality auditors and checkers in line with quality audit techniques.Monitor team performance and metrics.Delegate tasks and set deadlines.
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  • Evolvebpm, Llc
    Senior Quality Assurance Analyst
    Evolvebpm, Llc Aug 2022 - Dec 2023
    Pune, Maharashtra, India
    Listen to B2B lead calls & qualify them as per pre-defined quality parameters applicable to the specified campaign under audit.Coach & mentor executives to help them improve their productivity, quality etc.Identify any operational challenges and effectively represent the same with a view to improve internal quality/delivery/operations processes.Publish lead report A report on the no. of leads qualified or disqualified.
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  • Unboundb2B
    Quality Assurance Analyst
    Unboundb2B Dec 2021 - Aug 2022
    Pune, Maharashtra, India
    - Perform quality check of leads and calls.- Passing on leads which are matching with client’s expectations.- Maintaining the quality of leads by following the parameters laid down. - Taking feedback session for agents which can help them in improvement. - Collating & maintaining various reports. - Publishing reports on regular intervals highlighting campaign & agents quality parameters.
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  • Xdbs Worldwide
    Quality Assurance Analyst
    Xdbs Worldwide Oct 2018 - Dec 2021
    Pune, Maharashtra, India
    Quality Check of the leads generated by the operations / data research team members. Sharing of Feedback with the advisors / research analysts. Participates in design of call monitoring formats and quality standards. Uses quality monitoring data management system to compile and track performance at individual level.
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Dipti Sahu Education Details

Frequently Asked Questions about Dipti Sahu

What is Dipti Sahu's role at the current company?

Dipti Sahu's current role is Quality Assurance Team Lead.

What is Dipti Sahu's email address?

Dipti Sahu's email address is di****@****bpm.com

What schools did Dipti Sahu attend?

Dipti Sahu attended Chhattisgarh Swami Vivekanand Technical University, Sharda Vidyalaya, Sharda Vidyalaya.

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