Ar. Dipti Agarwal Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Project: Admiralty Arch, LondonProject Overview: The iconic Grade I listed Admiralty Arch, which links The Mall to Trafalgar Square, is set to be transformed into a high-end hotel. The renovation will feature 100 exclusive guest rooms designed to accommodate 320 guests, along with two signature restaurants, a spa, and a ballroom.BIM Implementation in Historical Restoration:Collaborate with multidisciplinary teams to execute Building Information Modeling (BIM) in the restoration project.Develop and implement BIM-MEP (Mechanical, Electrical, and Plumbing) markups, standards, and protocols.Utilize BIM software, such as Autodesk Revit, to create and maintain accurate and detailed 3D models, construction documentation, and project deliverables.

- Collaborated with clients to understand their vision, preferences, and budgetary constraints, ensuring a personalized and tailored design approach for residential & commercial interior designing project.-Developed comprehensive design concepts, including mood boards, color schemes, furniture layouts, and material selections, to effectively communicate design ideas to clients.- Market visits for purchase and selection of materials with clients.-Implemented sustainable design principles, incorporating eco-friendly materials and energy-efficient solutions, to create environmentally conscious spaces.-Managed projects from inception to completion, overseeing all aspects of the design process, including space planning, sourcing furniture and décor, coordinating with contractors, and ensuring timely project delivery.- Created representational and construction drawings and models for meetings and onsite work.-Kept abreast of the latest design trends, attending industry events, trade shows, and workshops, to ensure the delivery of innovative and cutting-edge design solutions.

United Kingdom

- Proficient in handling high-volume customer inquiries through multiple channels- Strong communication skills, attentive listening, and clear responses- In-depth knowledge of GLL products and services for accurate assistance- Skilled in using CRM software for effective customer interaction management- Proactively upsold and cross-sold additional products and services- Collaborated with cross-functional teams to resolve complex issues promptly- Recognized for professionalism, patience, and dedication to customer satisfaction- Implemented strategies for improved self-service options and customer support processes- Brand ambassador, reflecting GLL's values and maintaining a positive demeanor- Actively participated in ongoing training and development programs- Achieved and exceeded customer service targets consistently- Fostered a positive team environment through collaboration and support.

United Kingdom

-Implemented efficient workflow systems, resulting in improved staff productivity and reduced customer wait times.-Proactively addressed customer concerns and resolved issues to ensure customer satisfaction and loyalty.-Collaborated with the kitchen staff to streamline communication and enhance overall restaurant efficiency.-Implemented a feedback system to gather customer insights and used the data to make informed decisions regarding menu changes and service improvements.

Sāki Nāka, Maharashtra, India

- Designed Charts / Records for each key team member, drew a matrix of the skill sets required for the required job against the available skills for each potential member.- Used methodical approach to solve hurdles, landed in similar tasks from various related departments like Production Planning and Design Development.- Responsibility of guiding and training the current pool of CAD designers, executing their regular job profile of converting an Order into manufacturing instructions.- Learnt Q-Cad in a period of 3 days to implement the skills for the project to move forward smoothly.

Mumbai, Maharashtra, India

- Actively contributed to the design and planning process of residential and commercial projects, working closely with senior architects and project managers.- Assisted in developing architectural drawings, including floor plans, elevations, and sections, utilizing AutoCAD and other industry-standard software.- Conducted thorough research on building codes, regulations, and zoning requirements to ensure compliance with local laws and guidelines.- Collaborated with multidisciplinary teams, including structural engineers, MEP consultants, and interior designers, to integrate various design aspects into cohesive and functional solutions.- Participated in site visits and inspections, gaining valuable hands-on experience in construction processes, material selections, and quality control.- Execution of Hinjewadi PMAY scheme building construction, residential interior in Imperial tower Mumbai, research on studio housing.- Contributed to the development of sustainable design strategies, incorporating energy-efficient systems, green materials, and sustainable practices into projects.- Demonstrated strong problem-solving skills and attention to detail, addressing design challenges and proposing innovative solutions.- Actively engaged in professional development opportunities, attending workshops and seminars to stay updated on the latest architectural trends, technologies, and industry best practices.- Fostered positive working relationships with team members, fostering a collaborative and supportive work environment.- Showcased strong time management and organizational skills, effectively prioritizing tasks and meeting project deadlines.- Designing, Creating, Drafting and Executing architectural drawings.- Preparation of design and research work presentation for client meetings followed by site visits.- Development of Sketchup, Revit model on both interior and architectural design front.

Navi Mumbai, Maharashtra, India

- Managed two onsite projects; Shetty’s house (interior design) and mandir (temple) design construction work.- Created design options for the client, supervised materials and construction workers with the work and made sure the work was completed on time.- 3D visualized the project through software and produced sufficient number of drawings and models.

M.Sc. Bim Project Management, Architectural Engineering Technology/Technician

Bachelor Of Architecture, Architecture

High School, Science

Secondary

Jr.Kg - 8Th Std.