Dipti Bhawnani Email & Phone Number

London, United Kingdom

1. Manage large complex projects from concept to launch2. Work closely with global counterparts like Product management, Engineering and Operations team 3. Lead, set up and scale in-house outsourced project execution teams with associated processes to ensure program completion4. Program manage projects and ensure proper budgeting, project prioritization.

• Practice Senior Advisor, Procurement Outsourcing (Applications and BPO):
• Responsible for Practice Building, Offer Development, Marketing, Deals Acquisition, Solutions Design, Sales Support and Delivery in the outsourcing/ITes industry specializing in procurement, vendor management processes
• Built Procurement Outsourcing practice ground up including business case for service, offer development, defining practice strategy, go-to market strategy, revenue targets, deals acquisition, solutions design &.
• Primary SDC owner for solution/contract formulations and negotiations with customers for all Supply Chain and Procurement BPO deals
• Transformed vendor operations for a client streamlining their Sourcing and Supplier Management processes, delivering increased efficiencies

• Partner/ Vendor Management:
• Developed and executed partner/vendor strategy for the Services Delivery organizations
• Managed partner relations, addressing performance / service level agreements (SLA) escalations
• Collaborated with procurement to establish master relationship agreements(MRA) and developed Statement of Work (SOW's)
• Led Global Partner Vendor Optimization program that achieved partner cost reduction and savings of $26M in FY09, $27M in FY10, and of $25M in FY11
• Negotiated partner rates and applied strategies targeted for cost reduction and to enhance quality of services

Recipient of a merit-based full tuition graduate assistantship. Planned and led marketing events as part of an integrated campaign to promote the MBA program to prospective students; events consisted of webcasts, online chats, virtual conferences, and on-campus visits.Developed and implemented marketing plan to increase applications and acceptance ratio

• Service Area: Enterprise applications
• Led a team of 7 to successfully develop globally consistent sales lead management system using Siebel for the client; project resulted in 18% improvement in the client’s sales.
• Improved efficiency of 60 member team by developing tools to automate common procedures/ business services used in multiple projects thus saving considerably on man-hours.
• Interacted with clients to understand their requirements and correspondingly developed the technical design document and functional design documents for project implementation.
• Lead a team of 8 to drive the Technology Change Management initiative in Deloitte.
• Developed business solutions for clients including Sprint, Gillette and Hewlett Packard using CRM (Siebel).Service Area: Outsourcing

Mba

Mba

B.E., Electronics

Education record

Education record

Education record