Dipti Chawla

Dipti Chawla Email and Phone Number

Co-Founder and Head of Strategies @ Rudra Digital Media and Communication
Ahmedabad, GJ, IN
Dipti Chawla's Location
Dubai, United Arab Emirates, United Arab Emirates
About Dipti Chawla

I started my career at the age of 17, straight from my 12th class, driven by a passion to work and become an independent and highly skilled professional. I believe in skill development, hard work, dedication, and making smart moves. I am not degree-qualified and dropped my MBA midway because I believe in hands-on learning. I have worked hard in multiple shifts to learn and practice every new skill every day, which has shaped me into the professional I am today. I am not scared to take risks, make mistakes, and break rules to create better ones. I have always been a rebellious marketing geek because the more we disrupt, the more we learn. I continuously break out of my comfort zone to embrace new challenges and achieve breakthroughs.I am an experienced digital marketing professional with over 14 years of experience in wellness, sustainability, SaaS, AI-based solutions, and government PSU projects. As a dedicated business solutions provider, I have a strong track record of ideating, strategizing, and conceptualizing global projects, including public sector innovations. My career highlights include founding and leading WellbeingSutra.com, where I developed comprehensive marketing strategies focusing on wellness, healthcare, and sustainability. At Anurag Services LLP, I established and directed a new Digital Marketing Wing, driving transformative digital capabilities for high-profile clients like Adani and Torrent. As a consultant for Mystic Enigma and AI CERTs, I developed business and marketing strategies, managed operations, and implemented cutting-edge digital marketing techniques to generate substantial revenue. Additionally, I have mentored over 500 students as a Digital Marketing Coach at Board Infinity, equipping them with essential skills for successful careers. My expertise spans digital marketing strategy, branding, SEO, content marketing, market analysis, client relationship management, and team leadership. Driven by a passion for lifelong learning, I continuously seek to expand my knowledge and skills to provide innovative solutions that drive business growth and success.

Dipti Chawla's Current Company Details
Rudra Digital Media and Communication

Rudra Digital Media And Communication

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Co-Founder and Head of Strategies
Ahmedabad, GJ, IN
Website:
rudradigi.com
Employees:
1
Dipti Chawla Work Experience Details
  • Rudra Digital Media And Communication
    Co-Founder And Head Of Strategies
    Rudra Digital Media And Communication
    Ahmedabad, Gj, In
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  • Ai Certs
    Consultant - Marketing Manager
    Ai Certs May 2024 - Present
    New York, United States
    As a Consultant - Manager at AI CERTs, I oversee the development and implementation of the website, ensuring alignment with business goals. My role involves strategic planning, market analysis, and collaboration with cross-functional teams to create a cohesive and high-performing digital presence.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Team Coordination:- Act as the primary contact for the team, compiling website requirements from the executive team.- Coordinate with content creators, designers, and developers to ensure a cohesive digital presence.*Website Development and Implementation:- Oversee the website's development and implementation, ensuring it aligns with business goals.- Collaborate with UX/UI designers to enhance website usability and accessibility.*Market Analysis and Strategy Development:- Analyze market trends and competitor strategies to identify growth opportunities.- Develop and implement a comprehensive digital marketing strategy to drive traffic, engagement, and conversions.*SEO and Content Optimization:- Conduct keyword research and optimize website content for search engines to improve visibility.- Provide regular updates and recommendations based on data-driven insights.*Stakeholder Communication:- Communicate progress and performance to stakeholders and senior management.- Provide updates and strategic recommendations to stakeholders.*Achievements:- Managed the development and implementation of a high-performing website aligned with business goals.- Developed and executed a digital marketing strategy that increased traffic, engagement, and conversions.- Enhanced website usability and accessibility through strategic UX/UI improvements.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ:- Team Coordination- Website Development and Implementation- Digital Marketing Strategy- Market Analysis- SEO and Content Optimization- UX/UI Design Collaboration- Stakeholder Communication- Data-Driven Insights
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  • Wellbeingsutra.Com
    Marketing Director & Founder
    Wellbeingsutra.Com Jun 2020 - Present
    Mumbai, Maharashtra, India
    As the Marketing Director and Founder of WellbeingSutra.com, I led the development and execution of comprehensive marketing strategies that drove the growth and success of the company over four years. My role involved overseeing all aspects of marketing, branding, and business development to establish WellbeingSutra.com as a leading wellness platform, with a focus on wellness, healthcare, and sustainability marketing and content creation.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Strategic Marketing:-Developed and implemented strategic marketing plans to drive brand awareness, customer acquisition, and revenue growth.- Analyzed market trends and consumer insights to inform marketing strategies and campaigns.Digital Marketing:* Led digital marketing efforts, including SEO, social media marketing, content marketing, email campaigns, and PPC advertising for our marketing clients under wellbeingsutra.digital services offering company* Utilized data-driven approaches to optimize digital marketing strategies and improve ROI.*Business Development:- Identified and pursued business development opportunities to expand the company's reach and influence in the wellness, healthcare and sustainability industry.- Built and maintained relationships with key partners, clients, and stakeholders.*Content Creation:Focused on creating impactful content in wellness, healthcare, and sustainability.Managed content strategies to engage and educate the audience, enhancing brand authority and trust.*Team Leadership: Recruited, trained, and managed a high-performing marketing team.Fostered a collaborative and innovative work environment, encouraging continuous learning and professional growth.*Achievements: Implemented marketing strategies that resulted in substantial revenue growth and market expansion.Established strong partnerships and collaborations that enhanced the company's offerings and market presence.
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  • Anurag Services Llp
    Head Digital Marketing
    Anurag Services Llp Oct 2018 - Present
    Ahmedabad, Gujarat, India
    As the Head of Digital Marketing at Anurag Services LLP, I established and led a new Digital Marketing Wing within Sobhagya Advertising, a 40+ years old advertising pioneer in Ahmedabad. My role involved driving comprehensive digital marketing strategies, branding, and social media campaigns for a wide range of high-profile clients, including national government entities and top Indian companies.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:- Founded and developed the digital marketing wing, transforming the companyโ€™s digital capabilities.- Directed comprehensive digital marketing strategies to enhance brand visibility and engagement.- Worked with renowned Indian national government and Gujarat PSUs, aligning marketing goals with state and national objectives.- Collaborated with top Indian companies like Adani and Torrent, delivering tailored digital marketing solutions.- Managed branding and social media campaigns, paid advertising, and conceptual designing.- Led the creation of digital media content, bringing innovation to traditional print media designs.- Actively handled presales activities, including tender management and client servicing for technical aspects.- Fostered growth in the Digital Business Solutions wing with the support of directors and VPs.- Executed multiple hybrid offline and online events with government entities, enhancing engagement and reach.Achievements:- Successfully launched and grew the digital marketing wing, establishing it as a key business unit within the company.- Enhanced brand presence and achieved significant engagement for high-profile clients through strategic digital campaigns.- Brought digital transformation to traditional media designs, integrating innovative digital content creation.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ:Digital Marketing StrategyBranding and Social Media CampaignsPaid AdvertisingConceptual DesigningPresales and Tender ManagementClient Relationship ManagementEvent ManagementDigital Media Content Creation
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  • Mcfill Media And Publishing Group
    Business Development Associate
    Mcfill Media And Publishing Group Aug 2024 - Sep 2024
    Dubai, United Arab Emirates
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  • Mystic Enigma By Dr. Palak Sukhwani | Spiritual & Occult School
    Marketing Business Development Consultant
    Mystic Enigma By Dr. Palak Sukhwani | Spiritual & Occult School Jan 2024 - Sep 2024
    Brampton, Ontario, Canada
    As a Marketing Business Development Consultant at Mystic Enigma, I have spearheaded the development and execution of comprehensive business and marketing strategies. My role involves setting up and managing operations, HR, recruitment, and ensuring the company is streamlined into an efficient system. I oversee multiple teams and drive new sales and lead generation efforts through innovative marketing techniques.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Business Development Strategy:-Developed and implemented overall business development strategies to drive growth.- Set up operational frameworks and streamlined company processes.*Marketing Strategy:- Created and executed marketing strategies to enhance brand visibility and engagement.- Managed performance marketing, website tech, WhatsApp, email, social media, and event/workshop management teams.*Sales and Lead Generation:- Actively worked on new sales initiatives and workshop lead generation using content and Instagram marketing.- Utilized AI tools, Automation Tools, AI funnels, and significant paid marketing budgets to generate six-figure revenue.*Customer Care and PR Management:- Managed the Customer Care Department and PR team to ensure high levels of customer satisfaction and positive public relations.- Handled crisis management and escalations efficiently.*Event and Workshop Management: Organized and managed events and workshops, ensuring seamless execution and high attendee engagement.*Achievements:- Successfully generated six-figure revenue through innovative marketing and sales strategies.- Implemented AI-driven marketing funnels and tools, significantly enhancing lead generation and conversion rates.- Established efficient operational systems and processes, improving overall company performance.
  • Board Infinity
    Digital Marketing Coach (Trainer)
    Board Infinity Jul 2021 - Feb 2023
    India
    I transitioned from my previous role at Etech to focus on improving my health, which led me to become a Digital Marketing Coach at Board Infinity. During my tenure, I taught over 500 students through group batches and one-on-one coaching, delivering comprehensive digital marketing courses and preparing them for placements and interviews.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Digital Marketing Training:- Conducted extensive training sessions on all aspects of digital marketing, including SEO, social media, content marketing, email marketing, and PPC.- Designed and delivered customized lesson plans to suit the diverse needs of students.*Student Coaching:- Provided one-on-one coaching to students, offering personalized guidance and support.- Assisted students in developing practical skills and knowledge essential for the digital marketing industry.*Placement Preparation:- Prepared students for job placements by conducting mock interviews and resume reviews.- Offered insights into industry trends and best practices to help students excel in their careers.*Achievements:- Successfully taught and mentored over 500 students, equipping them with the skills needed for successful careers in digital marketing.- Helped numerous students secure job placements and excel in interviews through targeted training and coaching.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ:-Digital Marketing Strategy-SEO and Social Media Marketing-Content Marketing-Email Marketing- PPC Campaigns- Student Coaching and Mentorship-Interview Preparation-Curriculum Development
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  • Etech Global Services
    Marketing Manager - Global Development
    Etech Global Services Nov 2019 - Sep 2020
    Gandhinagar
    ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐Œ๐š๐ง๐š๐ ๐ž๐ซ - ๐†๐ฅ๐จ๐›๐š๐ฅ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ญ ๐„๐ญ๐ž๐œ๐ก ๐†๐ฅ๐จ๐›๐š๐ฅ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As the Marketing Manager for Global Development, I managed diverse marketing strategies for multiple Etech clients and in-house initiatives, enhancing digital presence and business growth.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Client Management:Developed and executed marketing strategies for clients, enhancing brand visibility and engagement.Managed websites and web application conceptualization to improve user experience.* SaaS Product Marketing: Led marketing initiatives for SaaS products, ensuring market penetration and customer acquisition.*Real Estate Marketing:Directed marketing efforts for Amrit Ocean, focusing on real estate marketing, events, and lead generation.Conducted email campaigns to boost engagement and generate leads.*In-House Marketing and Branding:Coordinated with design, tech, and SEO teams for Etech's in-house marketing and branding.Worked on UI and UX improvements for Etech's products.*Content Creation:Created content for leadership personal marketing on digital platforms.Managed content strategies for event marketing.Team Leadership and Training:Led and trained a global marketing and social media team.Ensured team alignment with overall marketing goals.*Achievements:Improved client engagement and lead generation through targeted campaigns.Enhanced digital presence and market penetration of SaaS products.Drove growth for Amrit Ocean's real estate marketing.Improved UI/UX for Etech's products.Strengthened Etech's in-house branding and marketing.
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  • Save Mothers - India
    Chairperson And Founder
    Save Mothers - India Dec 2014 - Mar 2020
    Ahmedabad Area, India
    Save Motherโ€™s Campaign has been planned, designed and initiated from the scratch by an Amdavadi Social Media Geek โ€“ Jenny Chawla i.e. me! This campaign is my brainchild, the seed of which was got sown in my mind as soon as I entered in my 20s. I was forced by my conscience do something after seeing the struggles of my mother and many others around me. Save Motherโ€™s Campaign would initially be run in the City of Ahmedabad with Wings to Fly Foundation.I intend to carry out many more such meaningful campaigns supporting social causes and thereby spread awareness about such issues plaguing the people, especially the women and kids, among the youth of the nation and hence this campaign aims to initially involve School students, thereby spreading its message to the nation's future.The Campaign revolves around the lives of Indian Mothers, their feelings, their experiences, their relationships, their dreams about themselves and their children, their joy and their fears irrespective of class and creed.Variety of programmes and events will be conducted, and most of them by eminent personalities and known faces of various walks of life in order to spread awareness about this Campaign. In all, ten basic topics relating to Indian mothers have been identified after thorough research by me, and these topics will be covered & discussed extensively and their short-term as well as long-term solutions sort under โ€˜Save Mothersโ€™.The 10 Basic Topics that have been identified are as follows:1. Motherโ€™s Health,2. Motherโ€™s Education,3. Laws which every women must know about4. Financial Security & Empowerment Options5. Motherโ€™s Dream Coaching6. Motherโ€™s Career Counseling7. Motherโ€™s Self Defense & Solutions for Domestic Violence8. Motherโ€™s Personality Development9. Motherโ€™s Image Makeover &10. Necessary Technology Knowledge for Mothers
  • Digitalwe.Club
    Founder
    Digitalwe.Club Nov 2018 - Nov 2019
    Ahmedabad Area, India
    DigitalWe.Club is a dedicated 360 degree Digital Solutions Provider Agency. The company is a startup based in Ahmedabad with the dedicated and passionate young geeks of this era to explore and blow their creativity in the field of Marketing and specially via. social media mediums.We do - Social Media Marketing | Content Marketing | Paid Marketing | Search Engine Optimization | Influencing Marketing | Digital Marketing & Consulting | Communication Strategy | Online & Offline Marketing | Brand Management | Event Marketing/Promotion | Branding & Designing | Training & Coaching
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  • Searchnative Pvt. Ltd.
    Digital Marketing Strategist & Social Media Lead
    Searchnative Pvt. Ltd. Jul 2017 - Jul 2018
    Ahmedabad, Gujarat, India
    - Performing detailed desktop research into our clients, their category, and competitors across multiple markets.- De-construct competitive best practices in digital marketing and create benchmarks.- Define global web architecture detailing what sites and social assets the brand will maintain globally in various versions and languages.- Conduct web asset audits to map a brandโ€™s global web presence and assess the effectiveness of each asset.- Work closely with the various specialists involved with the implementation and management of our digital strategies.- Identify opportunities for clients to use digital technology to enhance their overall marketing mix: product, price, place, or promotion.- Support the lead marketing strategist with research, analysis, and reporting in related areas, such as market research, target segmentation, and brands strategy.- Structure and present recommendations to clients.- Participate in new business activity often by providing digital intel on companies and markets.Help with the ongoing digitization of agency IP and processes.
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  • Searchnative Pvt. Ltd.
    Digital Marketing Strategist & Social Media Lead | Digital Marketing Pre-Sales Expert
    Searchnative Pvt. Ltd. Jun 2016 - Jul 2018
    Ahmedabad, India
    ๐ƒ๐ข๐ ๐ข๐ญ๐š๐ฅ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐ฌ๐ญ & ๐’๐จ๐œ๐ข๐š๐ฅ ๐Œ๐ž๐๐ข๐š ๐‹๐ž๐š๐ | ๐ƒ๐ข๐ ๐ข๐ญ๐š๐ฅ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐๐ซ๐ž-๐ฌ๐š๐ฅ๐ž๐ฌ ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ ๐š๐ญ ๐’๐ž๐š๐ซ๐œ๐ก๐๐š๐ญ๐ข๐ฏ๐ž ๐๐ฏ๐ญ. ๐‹๐ญ๐. & ๐“๐ž๐œ๐ก๐ง๐จ๐๐š๐ญ๐ข๐ฏ๐ž (๐ƒ๐ฎ๐›๐š๐ข)๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:As a Digital Marketing Strategist & Social Media Lead, I spearheaded digital marketing and social media initiatives, driving brand visibility and engagement for high-profile clients, including Oman Air and multiple Gulf-based SMEs. My expertise in presales and closing, combined with skills in campaign creation, sales pitch decks, and technical sales, contributed to successful outcomes for local and international clients (GCC, Europe, Canada, and the US).๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:Led digital and social media strategies to enhance online presence and brand engagement.Conducted market research and competitive analysis to inform strategy development.Defined and implemented global web architecture and social assets.Performed web asset audits to optimize global web presence.Identified and leveraged digital technology opportunities.Provided strategic recommendations and insights to clients.Managed cross-functional teams to implement digital strategies.Developed persuasive sales pitch decks for technical sales.๐€๐œ๐ก๐ข๐ž๐ฏ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:Increased client engagement and brand visibility through targeted campaigns.Delivered impactful digital marketing, branding, and design solutions for Oman Air and Gulf SMEs.Demonstrated expertise in presales and closing, leading to successful client acquisitions.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ:Digital Marketing StrategySocial Media ManagementMarket Research and Competitive AnalysisWeb Architecture and Asset AuditsClient Relationship ManagementDigital Technology IntegrationPresales and ClosingCampaign CreationSales Pitch DecksTechnical Sales
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  • Socialsoupz.In
    Founder And Ceo
    Socialsoupz.In May 2015 - Apr 2016
    Ahmedabad Area, India
    SocialSoupz is a dedicated Social Media Marketing Agency based in Ahmedabad. Our startup thrives on the creativity and passion of young, innovative minds eager to explore and excel in the realm of marketing, particularly through social media platforms.We have catered to a diverse range of industrial clients, including those in Healthcare, Ayurveda, Wellness and Naturopathy, Psychology, Lifestyle, FMCGs, and Food and Beverages. Our successful execution of numerous events and meetups has garnered headlines in Ahmedabad. Additionally, we have delivered multiple lectures at prestigious institutions such as IIMA, MICA, and CII Ahmedabad, guiding entrepreneurs and business owners on how to expand their businesses using social media and Google.Our Services:Social Media MarketingDigital Marketing ConsultingCommunication StrategyOnline & Offline MarketingBrand ManagementEvent Marketing and Promotion
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  • Ipatientcare, Inc.
    Digital Marketing Specialist
    Ipatientcare, Inc. Aug 2014 - Jun 2015
    Ahmedabad Area, India
    โ€ข Performing complete suit of Social Media Management on various social media mediums like Facebook, Twitter, LinkedIn, Google+ and many other discussion boards. โ€ข Strategising and planning Social Media and Digital Marketing Campaign at iPatientCare.โ€ข Writing corporate articles and managing company official blog.โ€ข Organizing Email Campaigns for all events, offers, advertisement, and trade shows of the company.โ€ข Writing Press Releases for announcement of New clients, Achievements of the company, Company awards, New Certification, company milestonesโ€ข Designing brochures, corporate material, Case studies, Newsletters, ads, customer testimonial.โ€ข Actively working on Product videos of the company and promotional creatives/graphics.โ€ข Working with technical team for enhancement and strategic appearance of the company in the EMR/EHR/RCM industry
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  • Self Employed
    Social Media Marketer | Digital Marketer
    Self Employed Nov 2013 - May 2015
    Ahmedabad, Gujarat, India
    I think.. its time to be self employed and be a business entity as an individual and start my entrepreneurial journey. I am dedicated to Marketing completely. Marketing via quality communications, we can say Human to Human Marketing. My professional program includes Complete Marketing Consulting, (Digital Marketing Consulting, Social Media Consulting). Marketing and Communication Strategy Designer and respective Operational activities. I love my work as I am passionate to do it.
  • Smit Digital Marketing
    Social Media Manager & Creative Content Writer
    Smit Digital Marketing Jun 2013 - Nov 2013
    Ahmedabad Area, India
    ๐’๐จ๐œ๐ข๐š๐ฅ ๐Œ๐ž๐๐ข๐š ๐Œ๐š๐ง๐š๐ ๐ž๐ซ & ๐‚๐ซ๐ž๐š๐ญ๐ข๐ฏ๐ž ๐‚๐จ๐ง๐ญ๐ž๐ง๐ญ ๐–๐ซ๐ข๐ญ๐ž๐ซ ๐š๐ญ ๐’๐Œ๐ˆ๐“ ๐ƒ๐ข๐ ๐ข๐ญ๐š๐ฅ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  (Currently known as ProSMIT)๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: In my role at SMIT Digital Marketing, I combined my expertise in SEO with a strong focus on social media marketing and content creation. My work spanned graphic design, visualisation, event coordination, and hybrid campaigns for FMCG, lifestyle, healthcare, and pharma companies. Additionally, I conducted seminars on digital marketing in various industries.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*SEO and Social Media Marketing:- Executed SEO strategies to enhance online visibility and search engine rankings.- Developed and managed social media marketing campaigns to engage and grow the audience.*Content Creation:- Created compelling content tailored for different platforms and target audiences.- Focused on graphic design and visualisation to produce visually appealing materials.*Event Coordination and Campaigns:- Coordinated events and hybrid campaigns for FMCG, lifestyle, healthcare, and pharma sectors.- Collaborated with cross-functional teams to ensure successful campaign execution.*Seminars and Training:- Delivered seminars on digital marketing, sharing insights and strategies with industry professionals.- Educated businesses on leveraging digital marketing to achieve their goals.*Achievements:- Successfully executed multi-channel campaigns that boosted brand awareness and engagement.- Conducted impactful digital marketing seminars, empowering businesses with valuable knowledge.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ ๐š๐ง๐ ๐“๐จ๐จ๐ฅ๐ฌ:- SEO and Social Media Marketing- Content Creation and Graphic Design- Event Coordination and Campaign Management- Public Speaking and Training- Digital Marketing Strategy
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  • Infibeam.Com
    Customer Service Representative
    Infibeam.Com Nov 2012 - May 2013
    Ahmedabad, India
    ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž ๐‘๐ž๐ฉ๐ซ๐ž๐ฌ๐ž๐ง๐ญ๐š๐ญ๐ข๐ฏ๐ž (๐‚๐’๐‘) ๐š๐ญ ๐ˆ๐ง๐Ÿ๐ข๐›๐ž๐š๐ฆ.๐œ๐จ๐ฆ๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As a Customer Service Representative at Infibeam.com, I managed inbound and outbound customer care services via calls and emails, gaining deep insights into local digital marketing and SEO through hands-on experience with customers.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Customer Support:- Delivered exceptional customer service, addressing inquiries and resolving issues via calls and emails.- Ensured high levels of customer satisfaction with prompt and effective solutions.*Customer Journey Management: Guided customers through their journey, identifying pain points and improving overall experience.*Communication Channels:- Managed multiple communication channels to ensure timely and effective responses.- Maintained professional communication to enhance customer relations.*Escalation Handling: Efficiently resolved escalated issues, collaborating with internal teams for optimal solutions.*Ecommerce Expertise:- Gained comprehensive knowledge of ecommerce platform operations, both backend and frontend.- Addressed the challenges of ecommerce platforms to improve service delivery.*Achievements:- Significantly improved customer satisfaction rates and service efficiency.- Developed a keen understanding of local customer preferences and online buying behaviour.*Professional Growth:- Transitioned into this role to enhance my skills in digital marketing and SEO.- Leveraged customer interactions to build a strong foundation for a successful marketing career.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ ๐š๐ง๐ ๐“๐จ๐จ๐ฅ๐ฌ:- Customer Service- Call and Email Handling- Customer Journey Management- Escalation Handling- Ecommerce Operations- Market Analysis- CRM Systems
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  • Targetseo.Com
    Search Engine Optimization Specialist
    Targetseo.Com Jun 2012 - Oct 2012
    Ahmedabad
    ๐’๐ž๐š๐ซ๐œ๐ก ๐„๐ง๐ ๐ข๐ง๐ž ๐Ž๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐š๐ญ๐ข๐จ๐ง ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ข๐ฌ๐ญ ๐š๐ญ ๐“๐š๐ซ๐ ๐ž๐ญ๐ฌ๐ž๐จ.๐œ๐จ๐ฆ๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As a Search Engine Optimization (SEO) Specialist at Targetseo.com, I focused on enhancing the online visibility and search engine rankings of our clients through strategic content creation and off-page SEO techniques. This role marked a significant step in my career following my graduation, as I transitioned from night and US shifts due to health reasons.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Content and Article Writing:- Developed high-quality, SEO-optimised content and articles to improve search engine rankings.- Created engaging blog posts that attracted organic traffic and enhanced user engagement.*Blogging and Forum Posting:- Maintained and updated client blogs with relevant and engaging content.- Participated in forums and online communities to build backlinks and increase brand awareness.*Off-Page SEO:- Implemented off-page SEO strategies, including link building and social bookmarking.- Conducted competitor analysis to identify opportunities for improving search engine rankings.SEO Strategy Development:- Collaborated with the SEO team to develop and execute comprehensive SEO strategies.- Monitored and analysed website performance metrics to refine SEO tactics.*Achievements:- Successfully improved the search engine rankings and online visibility for multiple clients.- Played a key role in the development and execution of effective off-page SEO strategies.*Professional Growth:- Transitioned from night and US shifts to focus on my career as an SEO Specialist, leveraging my education and prior experience to excel in this role.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ ๐š๐ง๐ ๐“๐จ๐จ๐ฅ๐ฌ:- Content and Article Writing- Blogging- Forum Posting- Off-Page SEO- Link Building- Competitor Analysis- SEO Strategy Development- Performance Monitoring
  • Alpine Health Llc
    Sales Executive
    Alpine Health Llc Feb 2012 - Jun 2012
    Ahmedabad Area, India
    ๐’๐š๐ฅ๐ž๐ฌ ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž (๐“๐ž๐ฅ๐ž ๐’๐š๐ฅ๐ž๐ฌ - ๐๐ก๐š๐ซ๐ฆ๐š๐œ๐ž๐ฎ๐ญ๐ข๐œ๐š๐ฅ๐ฌ ๐š๐ญ ๐€๐ฅ๐ฉ๐ข๐ง๐ž ๐‡๐ž๐š๐ฅ๐ญ๐ก ๐‹๐‹๐‚)๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As a Sales Executive at Alpine Health LLC, I specialised in online tele-sales for pharmaceutical hospitals and pharmaceutical companies. My role involved engaging with clients to promote and sell pharmaceutical products, leveraging my expertise in pharma-marketing.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Tele-Sales and Client Engagement:- Conducted online tele-sales to engage pharmaceutical hospitals and companies.- Promoted and sold pharmaceutical products, highlighting their benefits and features to potential clients.*Pharma-Marketing: Developed and implemented marketing strategies tailored to the pharmaceutical industry.Collaborated with marketing teams to create effective sales campaigns.*Customer Relationship Management:- Maintained strong relationships with existing clients to ensure repeat business and customer satisfaction.- Addressed client inquiries and provided product information to support sales efforts.*Sales Performance:- Achieved and exceeded sales targets, contributing to the growth and success of the company.- Utilised sales techniques to effectively close deals and increase revenue.*Achievements:- Successfully expanded the client base by securing new contracts with pharmaceutical hospitals and companies.- Consistently met and surpassed sales targets within the five-month tenure.๐’๐ค๐ข๐ฅ๐ฅ๐ฌ ๐š๐ง๐ ๐“๐จ๐จ๐ฅ๐ฌ:- Online Tele-Sales- Pharma-Marketing- Customer Relationship Management (CRM)- Sales Strategies- Client Engagement- Product Promotion
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  • Etech Texas
    Online Sales Executive (Ocr - Online Chat Representative)
    Etech Texas Apr 2011 - Feb 2012
    Gandhinagar, Gujarat, India
    ๐Ž๐ง๐ฅ๐ข๐ง๐ž ๐‚๐ก๐š๐ญ ๐‘๐ž๐ฉ๐ซ๐ž๐ฌ๐ž๐ง๐ญ๐š๐ญ๐ข๐ฏ๐ž ๐š๐ญ ๐„๐ญ๐ž๐œ๐ก ๐“๐ž๐ฑ๐š๐ฌ (๐†๐š๐ง๐๐ก๐ข๐ง๐š๐ ๐š๐ซ ๐Ž๐Ÿ๐Ÿ๐ข๐œ๐ž)๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As an Online Chat Representative, I worked on the Verizon sales campaign, focusing on sales through the chat process. After intensive training in American language, product knowledge, online sales, and floor operations, I quickly excelled in my role.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:*Training and Development: Completed one month of rigorous training in American language, product knowledge, online sales techniques, and floor operations. Cleared all assessments to qualify for the role.*Sales Expertise:- Became a Learn Sales Expert within three months by mastering sales techniques and achieving high performance.- Consistently achieved 308 working hours per month, demonstrating dedication and efficiency.*Customer Representation:- Represented Verizon in sales and customer interactions through the online chat process.- Addressed customer inquiries, provided product information, and facilitated sales transactions.*Achievements:- Successfully achieved numerous sales targets and contributed to the success of the Verizon sales campaign. Recognised as a GoSales and Learn Sales Expert for exceptional performance in online sales and customer representation.
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  • Elsner Technology Pvt. Ltd.
    Search Engine Optimization Executive
    Elsner Technology Pvt. Ltd. Mar 2010 - May 2011
    Ahmedabad, India
    ๐’๐„๐Ž ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž (๐Ž๐Ÿ๐Ÿ ๐๐š๐ ๐ž ๐’๐„๐Ž) ๐š๐ญ ๐๐ฅ๐ฎ๐ซ๐›๐ฉ๐จ๐ข๐ง๐ญ ๐š๐ง๐ ๐„๐ฅ๐ฌ๐ง๐ž๐ซ ๐“๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ๐‘๐จ๐ฅ๐ž ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ: As an SEO Executive specialising in Off Page SEO, I enhanced the online presence and search engine rankings of our international clients through strategic backlinking and innovative content development.๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:* Content Development and Ideation:- Created SEO-optimised content to attract high-quality backlinks.- Developed content marketing strategies to boost online visibility and drive organic traffic.*Ecommerce Marketing:- Implemented off-page SEO strategies for ecommerce platforms.- Optimised product listings for better search engine rankings. *Research Work:- Conducted market and keyword research to identify backlink opportunities.- Analysed competitor strategies to refine our SEO tactics.- Sales and Presales Support:- Assisted the sales team with SEO-related queries and presales support.- Prepared SEO proposals and presentations for potential clients.*Customer Support:- Provided support to international clients, addressing SEO concerns.- Maintained strong client relationships for long-term satisfaction.*Achievements:- Improved search engine rankings for international clients, increasing organic traffic and conversions.- Executed off-page SEO strategies that enhanced online visibility.*Professional Growth:- Committed to continuous learning, working extended hours to gain hands-on experience and advance rapidly in my career from a young age.
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Dipti Chawla Education Details

Frequently Asked Questions about Dipti Chawla

What company does Dipti Chawla work for?

Dipti Chawla works for Rudra Digital Media And Communication

What is Dipti Chawla's role at the current company?

Dipti Chawla's current role is Co-Founder and Head of Strategies.

What schools did Dipti Chawla attend?

Dipti Chawla attended Gujarat University, St. Mary's School,naroda.

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  • Dipti Chawla

    Dipti Chawla
    Associate Professor At Institute Of Innovation In Technology And Management
    New Delhi
  • Dipti Chawla

    Dipti Chawla
    Business Finance, Real Estate Strategy, Facility Management, Market Development & Expansion, Operational & Controlling,Strategy, Fp&A, At Ikea Group
    Greater Delhi Area
    3
    gmail.com, ikea.com, ingka.ikea.com
  • Dipti Chawla

    Dipti Chawla
    Bengaluru
    1
    hotmail.com
  • Dipti Chawla

    Dipti Chawla
    Production Executive @ Group Futurista
    Bengaluru
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