Dipti Pandit Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Australia

👉🏻 Your Sales pipeline needs a robust growth?👉🏻Are you Running Sales & Customer retention yourself and flat out with no bandwith👉🏻Lost your Senior Sales leader and the time lag in hiring a new would cost 4 months👉🏻Not having a sales strategy, sales processes, customer journey and no time to set up/hire👉🏻Short on funding and long term commitment👉🏻Needing to immediately fill knowledge and skills gap in Sales functionWe need to have a chat then.I… Show more 👉🏻 Your Sales pipeline needs a robust growth?👉🏻Are you Running Sales & Customer retention yourself and flat out with no bandwith👉🏻Lost your Senior Sales leader and the time lag in hiring a new would cost 4 months👉🏻Not having a sales strategy, sales processes, customer journey and no time to set up/hire👉🏻Short on funding and long term commitment👉🏻Needing to immediately fill knowledge and skills gap in Sales functionWe need to have a chat then.I help businesses to scale up revenue and reduce cost of sales by 60%𝗕𝗼𝗼𝗸 𝗶𝗻 𝗳𝗼𝗿 𝗮 𝗳𝗿𝗲𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻. Show less

Melbourne, Victoria, Australia

As a Sales Director with EngageX I work with Business & Sales leaders to transform the way they sell, resulting in increased client relevance, higher win rates on major deals, and, ultimately, enhanced market positioning. EngageX helps you create a sustainable improvement in client engagement by embedding tailored behavioural enhancements through coaching and workshops. Our methodology continuously builds your organisation's credibility and capability in the market, creating a sales… Show more As a Sales Director with EngageX I work with Business & Sales leaders to transform the way they sell, resulting in increased client relevance, higher win rates on major deals, and, ultimately, enhanced market positioning. EngageX helps you create a sustainable improvement in client engagement by embedding tailored behavioural enhancements through coaching and workshops. Our methodology continuously builds your organisation's credibility and capability in the market, creating a sales culture with a purpose where every team member focuses on initiatives that boost the company’s right to win. Show less

Australia

Greater Melbourne Area

In this National role, I reported to CRO with Direct reports including 6 Account Managers and 3 BDMs, managing portfolio of $55MIL in ARR. I headed a high performing team of Senior Account Managers & Business Development Managers, managing top 440 Enterprise & Key clients contributing to 60% of company’s revenue. Played a pivotal role in retaining and nurturing talent. Worked closely with organizational leadership and Board of Directors to guide operational strategy & Go To Market Sales… Show more In this National role, I reported to CRO with Direct reports including 6 Account Managers and 3 BDMs, managing portfolio of $55MIL in ARR. I headed a high performing team of Senior Account Managers & Business Development Managers, managing top 440 Enterprise & Key clients contributing to 60% of company’s revenue. Played a pivotal role in retaining and nurturing talent. Worked closely with organizational leadership and Board of Directors to guide operational strategy & Go To Market Sales strategy and revenue budgets. Orchestrated high performance Sales and business development gross margin growth along with operational efficiencies. Coached and mentored teams on sales methodologies, act as a trusted advisor for clients, crafting and closing complex sales cycles. Negotiated multi-million-dollar deals with Enterprise customers & Partners. Show less

Melbourne, Victoria, Australia

Reporting to CRO with Direct Reports including 4 Account Managers and portfolio of $27MIL in ARR with 200 Enterprise customers. I managed hiring, onboarding and working in sync with the broader team to coordinate global and regional initiatives to the field teams. I led negotiation of strategic partnerships with major clients, securing long-term contracts and revenue growth. Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and… Show more Reporting to CRO with Direct Reports including 4 Account Managers and portfolio of $27MIL in ARR with 200 Enterprise customers. I managed hiring, onboarding and working in sync with the broader team to coordinate global and regional initiatives to the field teams. I led negotiation of strategic partnerships with major clients, securing long-term contracts and revenue growth. Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue. Cultivated a culture focused on continuous improvement within the team, encouraging ongoing professional development efforts. Collaborated with cross-functional departments, ensuring streamlined communications and the development of cohesive strategies. Increased account retention by developing and implementing customized strategies for national clients.Achievements• Achieved Team Sales Performance of 119% against Target for 2022, through coaching, mentoring and developing result-oriented processes.• Retained & renewed 9 large customers through strategy and growth initiatives along with tenders and renewals generating Annual Revenue of A$5 MIL.• Led Price Increase Negotiation with the WA Government Account through leveraging strategic engagements, customer excellence and sales opportunities, contributing to additional recurring annual revenue of A$200k.• Successfully recovered overdue of A$465k outstanding >365 days through stakeholder engagement and strategically resolving complex issues Show less

Melbourne, Victoria, Australia

I head the Client Services Team at BUPA Wellness providing Wellness Services to the Enterprise Corporates in Australia. In this National role, I managed CX, Customer Engagement, E2E Program Management, Customer Satisfaction, Revenue Generation, P&L. My portfolio comprised of 444 B2B clients generating Annual Revenue of $10 mil. I led an inspiring team of 14 Program Managers and 3 Team Managers, my team was instrumental in creating a positive impact on Workplace Health and Culture within… Show more I head the Client Services Team at BUPA Wellness providing Wellness Services to the Enterprise Corporates in Australia. In this National role, I managed CX, Customer Engagement, E2E Program Management, Customer Satisfaction, Revenue Generation, P&L. My portfolio comprised of 444 B2B clients generating Annual Revenue of $10 mil. I led an inspiring team of 14 Program Managers and 3 Team Managers, my team was instrumental in creating a positive impact on Workplace Health and Culture within organizations and the community. Achievements• Lead a key Transformation Project leading to upselling and enhanced client conversation tapping into additional Annual revenue worth $2 mil. • Initiated & successfully led the project to convert sales for onsite services to digital alternatives worth $900k during lockdown period.• Achieved Employee Survey score of 85/100 since I took over the team. Previous score was 70.Led a portfolio of $10 mil in Annual Revenue managing 444 B2B Clients nationally.Leading an inspiring team of 14 Program Managers and 3 Team Managers, we are instrumental in creating a positive impact on Workplace Health and Culture within organizations and the community. Show less

Australia

Reported to Head of Partnerships I managed the Corporate Partnerships in the states of South Australia and Tasmania Responsible. My portfolio comprised of 85 Platinum Corporates with Annual Revenue of $151 MIL. I strategically grew the revenue through managing key Partner engagement, Account Planning, Growing relationships, marketing campaigns, promotions. I promoted health insurance and wellness solutions for Platinum accounts. Generated revenue growth through sales acquisition strategies… Show more Reported to Head of Partnerships I managed the Corporate Partnerships in the states of South Australia and Tasmania Responsible. My portfolio comprised of 85 Platinum Corporates with Annual Revenue of $151 MIL. I strategically grew the revenue through managing key Partner engagement, Account Planning, Growing relationships, marketing campaigns, promotions. I promoted health insurance and wellness solutions for Platinum accounts. Generated revenue growth through sales acquisition strategies, marketing campaigns, and tenders. Managed strategic partnerships with stakeholders including VIP clients, executive leadership teams. Achievements• Successfully grew existing relationship with key client through strategic planning, networking and relationship management which resulted in an increase in revenue from A$3M to A$10M within seven months. Received commendation from Managing Director for securing the National contract.• Received the highest NPA score of 9.14 out of 10 at for Relationship Management in 2020 Client Survey• Achieved Sales performance at 112% against the target for 2021.• Led Sales Project to grow SME market which included developing sales strategy, processes, operations, marketing, delivery model, customer journey, coaching and incentives. Generated 147 B2B leads and onboarded 15 new clients in span of 6 months. This project pioneered the National SME Function at BUPA with 3 BDMs Show less

Adelaide, Australia

Reported to the Head of Sales. Responsible for growing B2B SaaS LMS, Contractor Management System, Digital Learning solutions in the states of South Australia and Western Australia. In this role I managed existing Enterprise Accounts and acquisition of new logos through Tenders, New Sales, Marketing Campaigns, Networking initiatives. During my tenure I grew my portfolio revenue by 20%. I worked alongside various internal stakeholders including Development team, solution architects… Show more Reported to the Head of Sales. Responsible for growing B2B SaaS LMS, Contractor Management System, Digital Learning solutions in the states of South Australia and Western Australia. In this role I managed existing Enterprise Accounts and acquisition of new logos through Tenders, New Sales, Marketing Campaigns, Networking initiatives. During my tenure I grew my portfolio revenue by 20%. I worked alongside various internal stakeholders including Development team, solution architects, implementation experts, tenders, legal, finance, customer success to solve complex customer problems through technology and services offerings.Achievements• Lead the GTM and Sales Strategy planning for Kineo’s Contractor Management System ‘SitePass’ within the APAC region. Represented APAC region in Global Acquisition Strategy Planning for the Software at Kineo• Managed WA Government, SA Government, Local Councils, Aged Care, Universities, Large Businesses generating Annual Revenue of AUD $1.3 mil.• Consistent achiever of targets, Won ‘Highest Sales Award’ for achieving 268% the month of November 2018 & 198% for July 2019• Generated new business opportunities through lead generation, bids & Tender participation. Increased Annual revenue (portfolio target) by 130% for period 2017-2018.• Awarded ‘Kudos Award’ in 2019 for spearheading and winning the tender for the SA Government HR System Panel of suppliers, leading to revenue generation opportunities of AUD $5 million. Show less

Adelaide, South Australia, Australia

Managed high performing team of 4 Client Relationship Managers Successfully managed portfolio comprised of 250 Enterprise clients generating new Revenue of AUD $2.2 million YoY spread over SA, Vic, Tas & WA states. Expanded relationships with key clients, growing revenue and profitability of portfolio of 36 clients by 67% for the year 2017Key responsibilities included Sales strategy, customer excellence, retention, increasing engagement, Tender bidding (RFPs, RFI)… Show more Managed high performing team of 4 Client Relationship Managers Successfully managed portfolio comprised of 250 Enterprise clients generating new Revenue of AUD $2.2 million YoY spread over SA, Vic, Tas & WA states. Expanded relationships with key clients, growing revenue and profitability of portfolio of 36 clients by 67% for the year 2017Key responsibilities included Sales strategy, customer excellence, retention, increasing engagement, Tender bidding (RFPs, RFI) , revenue generation, contract renewals and continuous process improvements. Oversaw the onboarding, training requirements, team performance and target achievement. Developed a cohesive team culture, created and promoted a positive high performing work culture resulting in highly motivated and engaged team. Show less

Adelaide, Australia

Reporting to the Client Success Team Lead and responsible for the overall health and success of allocated client portfolio of 36 Enterprise customers as a trusted advisor to clients, increasing revenue, maintaining detailed account plans, achieving sales target and internal sales & administration data.

Adelaide, Australia

Successfully managed delivery of Saas implementation and Digital courseware projects to B2B clients. Delivering project plans to clients, liaising with various teams to deliver quality projects and scheduling work to meet timelines, offering creative solutions to clients’ requirements. Managed, led and coordinated all aspects of solution delivery from planning to execution, through to implementation and transition for over 30 clients.

Mumbai

• Headed the Strategic B2B Enterprise Client Relations portfolio for West States in India generating Annual Billing of $32 MIL for Telecom, VPN & Cloud Solutions. I headed the Strategic B2B Enterprise Client Relations portfolio generating Annual Billing Lead a high performing team of 5 B2B Relationship Managers and 4 support staff.• Awarded for recovering $1 MIL overdues from an Enterprise Client through strategic resolution of issues and streamlining the account• Successfully recovered… Show more • Headed the Strategic B2B Enterprise Client Relations portfolio for West States in India generating Annual Billing of $32 MIL for Telecom, VPN & Cloud Solutions. I headed the Strategic B2B Enterprise Client Relations portfolio generating Annual Billing Lead a high performing team of 5 B2B Relationship Managers and 4 support staff.• Awarded for recovering $1 MIL overdues from an Enterprise Client through strategic resolution of issues and streamlining the account• Successfully recovered $100k overdue from Kingfisher Airlines just before the customer went bankrupt• Initiated process improvement, meet targets, recruit and onboard team, coach and mentor high performing team. • Reporting and presentation to the SLT, initiating growth strategies to deliver successful outcomes. • Supported my team and cross functional in meeting client’s requirements, solving customer issues, managing client escalations. Representing the Team in strategy planning, performance reviews and presentation to the Senior Leadership on team performance• Process improvement, meeting targets, recruiting, and onboarding team, coaching and mentoring high performing team. Reporting and presentation to the SLT, initiating growth strategies to deliver successful outcomes. Drive process improvement, meet targets, recruit and onboard team, coach and mentor high performing teams. • Consistently achieved Sales Targets over 100% each year Show less

Mumbai

Responsible for Receivables operations for B2B Enterprise Accounts Nationally. Direct reports: 13 Teams of Relationship Managers in various states. Key responsibilities included Portfolio Allocations, Monthly Targets, devising new processes, Reporting & Analysis, Presentation to the Senior Leadership and Board, Streamlining Processes, Responding to Audit requirements, Onboarding New Staff, Planning & Executing Annual Team Meets.Devised and implemented National Recovery policy to help… Show more Responsible for Receivables operations for B2B Enterprise Accounts Nationally. Direct reports: 13 Teams of Relationship Managers in various states. Key responsibilities included Portfolio Allocations, Monthly Targets, devising new processes, Reporting & Analysis, Presentation to the Senior Leadership and Board, Streamlining Processes, Responding to Audit requirements, Onboarding New Staff, Planning & Executing Annual Team Meets.Devised and implemented National Recovery policy to help clean up overdues of around $4 million in 180+days bucket. Collaborated with Business Heads, C-Suite Executives at the Head office & Regional office to resolve complex overdue cases and expedite recoveries. Show less

Mumbai Area, India

Successfully managed a portfolio of B2B & B2C Enterprise customer generating ARR of $12milGrew the business though cohesively working with cross functional teams, excellent customer engagement, speedy resolutions and driving strategic conversations to successful outcomes.

Social And Digital Media Marketing

Master Of Business Administration - Mba, Accounting And Finance

Activities and Societies: Secretary - The Orators Club

Bachelor Of Laws (Llb), Law

Bachelor Of Commerce (Bcom), Marketing/Marketing Management, General

Activities and Societies: Class Representative; Debates and other oratory activities; Badminton; Inter Collegiate events