Dipto Roy Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Paterson, New Jersey, United States

Paterson, New Jersey, United States

New Jersey, United States

Paterson, New Jersey, United States

Ridgefield Park, New Jersey, United States

MDF Budgets SAP | Sales Related Chargeback Resolution | Budget Analysis Projects | N-ERP G-ERP• Conduct in-depth research to promptly resolve customer chargebacks, meticulously assess validity, and actively dispute invalid chargebacks with National and Regional Accounts. • Maintain effective inter-departmental communication channels, fostering seamless collaboration. • Prepare comprehensive weekly and monthly reports for management, providing insightful data-driven analysis. • Collaborate closely with coworkers and management, actively communicate chargeback variances, and facilitate the sharing of ideas and information. • Successfully manage the monthly and yearly reconciliation reports of MDF/ACCRUAL Claim, ensuring compliance with company agreements and resolving any discrepancies promptly. • Proficiently process various sales deduction claims, including Instant Rebate (IR) Claims, Price Protection Claims, Bundle Rebate Claims, Spiff Claims, and Hard Dollar Claims, demonstrating attention to detail and adherence to established procedures. • Utilize Claim Hub, SAP, and Business Intelligence (BI) software to meticulously process MDF and Sales Deduction claims, ensuring accuracy and efficiency. • Provide critical information to facilitate period closings for Corporate Accounting, showcasing meticulous attention to detail. • Support all aspects of accounts receivable (A/R) and chargeback functions, effectively resolve customer queries and concerns. • Conduct direct and thorough research in collaboration with customers and internal departments to validate chargebacks, provide concise recaps for management, skillfully dispute invalid charges, and negotiate settlements. • Manage claims processing for 75% of Digital Appliance Accounts, proficiently handle multiple queues, analyze data, and process dispute claims to support over 30 Sales Managers.

Secaucus, New Jersey

• Provided executive-level administrative support to the Vice President and eight direct reports, showcasing adaptability, process improvement, and a consistent ability to meet demanding deadlines. • Offered document management support to a team of 14+ office employees, excelling in areas such as corporate presentations, organizational charts, financial spreadsheets, merge mailings, and handling unique special projects. • Managed three major online projects, ensuring exceptional client satisfaction by coordinating the launch of over 5,000 products in the online marketplace.

Clifton, New Jersey, United States

• Scheduled meetings, prepared agendas, took and transcribed minutes.• Collecting data entries and word processing, work to support other office staff members.• Designed and producing brochure, flyers, spreadsheets, reports, letters, and memos.• Updated pertinent information into student database systems such as People Soft and Oracle.• Worked directly with managers on weekly postings and reports to facilitate with oversight for all aspects of composition, editing, and preparation of final copy from draft to distribution.• Coordinated and maintain staff administrative records such as staff parking, staff phones and company credit cards.