- Assisted with front-office operations including scheduling cases, creating purchase orders, procuring materials and parts, managing helpdesk, and overseeing quality control and system testing. - Delivered high-quality customer service by providing personalized, reliable, consistent, and responsive support.- Contributed to continuous improvement in dental healthcare and services by enhancing operational and cost efficiency and improving patient experiences.- Played a key role in helping dentists, labs, and partners achieve their clinical, technological, operational, and business objectives.- Supported the development and implementation of AI software related to digital dentistry.- Engaged in consulting activities, focusing on application upgrades and driving process and quality improvements.- Demonstrated the ability to bring insights and proven strategies to deliver incremental business value, contributing to the creation of economic impact and sustaining economic engines that drive cash flow, profitability, and enterprise value.Extramural Engagements: Awarded as 1st in extempore competition in Cayster.

- Performed routine bank teller tasks including deposits, withdrawals, transfers, cash advances, loan payments, and cheque cashing.- Managed account openings, closings, and executed product sales activities.- Maintained and balanced the cash drawer daily, ensuring accurate accounting for all cash transactions.- Developed and maintained positive relationships with customers, leading to repeat business and successful follow-up on pending items.- Kept up to date with bank products and services to provide accurate information and identify cross-sell opportunities.- Ensured compliance with bank policies and procedures in all operations.- Contributed to achieving branch business goals, as well as individual sales and customer service targets.- Accurately closed out the teller terminal and remitted daily work to the supervisor.- Maintained customer confidentiality and protected bank operations by safeguarding sensitive information.- Contributed to team efforts by accomplishing related tasks as needed.