As an Assistant General Manager at Jared the Galleria of Jewelry, I have over 11 years of experience in leading and inspiring teams, exceeding sales goals, and delivering exceptional customer service. I am passionate about helping guests find the perfect diamonds and jewelry to celebrate life and express love. I have a proven track record of recruiting, mentoring, and retaining top talent, as well as increasing customer engagement and loyalty. I am also a Diamond Elite Club member for 2019 and a recipient of multiple awards of excellence for my outstanding performance in volume and repair.Besides my leadership role at Jared, I am also a freelance Director of Film and Video at Directed by Elias Media, LLC, where I pursue my creative and media skills. I have produced and directed several projects for various clients, ranging from short films and documentaries to commercials and music videos. I have a degree in Film/Video from Columbia College Chicago, and I am fluent in English, Arabic, and French. I am always eager to learn new skills and explore new opportunities in the creative and media industry.