Paulino Montero Email & Phone Number

Mexico City, Cdmx, Mx

Ciudad De México Y Alrededores, México

Somos una empresa de servicios enfocados a proporcionar herramientas tecnológicas a todos los segmentos que requieran automatizar sus operaciones.Nuestras soluciones permiten que seamos un socio estratégico para su empresa, ya que facilitamos la toma de decisiones en tiempo real mejorando los niveles de servicios a sus clientes así como la optimización de sus recursos.Desarrollamos una plataforma moderna con todas las aplicaciones que integra todas las áreas de su empresa, ya que cuenta con CRM, TMS, WMS, Administración, control de proveedores y facturación entre otros.Nuestros desarrollos son realizados para ajustar la plataforma a los procesos establecidos de su operación y no los procesos al sistema.

Ciudad De México Y Alrededores, México

Responsible for Fullfilment center operation (36,000 m2) handling a volume of 1,500 daily orders in regular season and 3,500 daily orders in peak season achieving a 99.9 % order fillrate. Responsible for a 1,200 million MXP inventory value achiving (25,000 SKUs) with 99.98% inventory accuracy.Improvement in delivery times to customer achieving 98% ontime delivery (85% deliveries within 24 hrs) nation wide.Implementation of dedicated fleet for local deliveries (Mexico City and metro area) obtainig a 70% savings on delivery cost ($15 MXP for parcel and $200 MXP for big item deliveries) for same day and next day deliveries.Implementation of tracking APP for last mile deliveries (Mexico City and metro area) for live tracking, delivery exception control and delivery visibiity; increasing 30% on time delivery and fleet rotation from 1 daily trip (average per truck) to 1.9 daily trips.

Ciudad De México Y Alrededores, México

 Responsible for reverse logistics operations (Pallets, RPC´s and product returns) and a P&L of $4 million USD Responsible for returns DC and a P&L of $4.5 million USD Responsible for tracking and visibility center (Fleet of 6,500 trailers) Responsible for special projects (development and implementation)o Transport security projecto TPA implementation in 10 DCso New visibility & tracking platform and control tower implementation (trailer rotation increased in 75%)

Mexico City

Responsible for international logistics and transportation for Mexico and Central America operations. Responsible for centralization and re-structure for international logistics group in one department (reduction of 7 division in one group in 2010) Responsible for Global Six project implementation, decreasing from 20 to 3 logistics vendors (Freight Forwarders and custom brokers) Responsible for all import / export operations (ground, air and ocean) managing a volume of 3,700 transactions per year Achieve of 97% service level (arrival to delivery), average time of operation of 2.5 days for ground shipments, 4 days for air shipments and 6 days for ocean shipments. Obtaining the best KPI result for LAR region in 2010, 2011, 2012 and 2013 Responsible for logistics start up for Monterrey manufacturing plant in 2011. Responsible for Mexico and Central America operations (Guatemala, El Salvador, Nicaragua) in 2012. Responsible for a budget of $15 million USD. Member of the Crisis Management Team for logistics activities related. During 2013 achieve 10% savings for transportation services ($250,000 USD) vs 2012. During 2013, no penalties from customs authorities were received. Starting in 2014, responsible for 7 warehouses and local logistics intra Mexico. Responsible to receive and answer 2 external audits from Mexican Customs regarding international trade operations, with no foundlings and no penalties from the authorities.

México

Responsible for warhousing, distribution and customer services for Mexico Region Operation. I was responsible for finished goods warehouse, picking, distribution, customer service and sales management.  I was responsible for the increase from 87% to 99% perfect order level. I was responsible for reduction from 180 to 145 distributors (carriers)and increased on time deliveries from 89% to 94%.  I had saves in distribution area of $180,000 USD and $50,000 USD in pick & pack areas. I was responsible for the CRM system implementation for the contact center improving service level for reducing talk time from 10 to 4 minutes and abandon calls reduction from 15% to 5%. Responsible for S&OP implementation process. I was responsible for demand planning and forecasting increasing from 40% to 80% accuracy. I have implemented procedures in invoicing area reducing in 2 hrs this process. I have increased inventory accuracy from 86% to 98%. I was responsible for a P&L of $5,000,000 USD

México

Responsible for operations and logistics areas, distribution, imports and customer service. I was responsible for operational start up and negotiation with suppliers (3PL´s, call center operators, customs agencies, collecting agencies and regulations agencies for NOM´s). I made the operational start up for Mexico in 6 months. I was responsible for warehousing and distribution operations with a 98% on time delivery within in 24 hrs having more than 3,000 different delivery points. I was responsible for the Call Center operation for customer service having an average talk time of 5:00 minutes and average abandon calls not grater than 4%. I was responsible for all import operations from Brazil (Mexico City airport and Veracruz Port) I was responsible for accomplish with Mexican regulatory standards (NOM 141) for labeling in final goods I was responsible for credit and collecting area I was responsible for an operational P&L for $1,5000,000 USD

México

Responsible for logistics and Mexico's distribution center serving different clients such as: Ciba, Dow Corning, Land Rover, Blythe, Ford Motor Company (Land Rover), Acer Computers, Graco and Little Tikes and responsible for Cadbury Adamas raw material warehouse at Puebla. I was responsible of Mexico’s City distribution center with an area of 127,000 ft2, managing warehousing and distribution operations into a multi-client facility for the next customers: Ciba Specialty Chemicals, Dow Corning, Land Rover, Blythe, Ford Motor Company (Land Rover), Acer Computers, Graco and Little Tikes. I was responsible for raw material & plant warehouses for Cadbury Adams in Puebla. I was responsible for operations P&L for $1,500,000 USD, keeping a net margin of 20%. I was responsible for the approval of logistics designs for new customers. I was responsible for controlling and applying all actions to the operational KPI’s I was responsible for HR, systems, maintenance, finance, purchasing and business development for the above mentioned customers. I was responsible to growth the business in Mexico jointly with the Managing Director closing deals with Graco, Little Tikes, Blythe Home Scents, Acer Computers y Cadbury Adams

México

Project Manager (Implementations and start ups)Operations Manager (Telecom)Sr. Operations Manager (High Tech) I was responsible for Hewlett Packard distribution operation in Mexico City and Monterrey keeping a 99% service level including reverse logistics and having P&L responsibility for $450,000 USD I was responsible for Nortel Networks warehousing and distribution operation in Mexico City, Monterrey and Guadalajara, having P&Ñ responsibility for $200,000 USD  I was responsible for ISO 9001 certification process for all Ryder operations in Mexico as Management Rep.  I was the first project manager for Ryder Mexico and responsible in the start up of the area, some projects under my responsibility were; P&G, Navistar, General Motors and Cummins.

Masters Degree, Engineering & Administration

Supply Chain And Logistics Professional

Bs Civil Engineering, Project Management

Diploma, Supply Chain Management