Carlos Sapateiro Email & Phone Number

State Of São Paulo, Brazil

Boston, Massachusetts, Us

Responsible for Sales team in Brazil focused on the Financial Services, Telco/Media, Healthcare, Manufacturing, Retail, Transportation, Utilities and Public Sector segment.

San Francisco, California, Us

Responsible for the Enterprise Sales team in Brazil ( 11 headcount ) focused on the Financial Services, Telco/Media, Healthcare, Manufacturing, Utilities and Public Sector segment.Our main purpose is Simplify the complexity of business and make it easy for companies and customers to create connections.

San Francisco, California, Us

Responsible for Marketing Cloud solution - Enterprise Segment.Wrote and presented compelling proposals that resulted in new business opportunities.Developed and maintained relationships with key clients, resulting in an increase in revenue by 35%

Austin, Texas, Us

Responsible for Cloud Solution OCI ( IaaS, PaaS, SaaS ) to Telecom Market ( Claro/ AMX , Vivo/Telefonica, SKY, Algar Telecom).Established and maintained relationships with key accounts, resulting in a 70% increase in customer loyalty and retention

Austin, Texas, Us

Leading the digital transformation and CX/Customer Experience, supporting the market with leading and innovative solutions in Sales, Loyalty, Marketing, Social, and E-commerce.Responsible for the definition and implementation of comprehensive market strategies, from direct sales to channels, which maximize Oracle's opportunities in all business lines and ensure customer satisfaction through successful projects.Successful in smoothening risks and decreasing time taken by clients in making decisions, balancing the time x quality x profitability equation, bringing a far more positive contribution to investments and better experience to their customers.Focus on Multi Industry: Retail/ Healthcare/ Manufacturing/Education/ Utilities and Telco market.

Stamford, Ct, Us

Successful in smoothening risks and decreasing time taken by clients in making decisions, balancing the time x quality x profitability equation, bringing a far more positive contribution to investments.Conscientiously and strategically developed the action insights for several clients, with a remarkable understanding of Solutions for Challenges, Technologies, Products and Services.Acquired an unmatched skill in Digital Transformation, in conjunction with the best IT standards for overcoming results, leading to further expansion of all served companiesKnowledgeable of market innovations, such as: IoT (Internet of Things), IA (Artificial Intelligence), Machine Learning Industry 4.0, Blockchain, Digital Culture and the new CIO role based on their challenges.Kept a great relationship and contact with C-Level organizations into the company’s main strategic clients: Retail | Industry | Manufacturing |Healthcare | Banks | Fintechs and Insurers companies.

São Paulo, Sp, Br

National Sales Team Manager for creating/refurbishing of new business in all segments/verticals: (Retail | Government | Banks | Fintechs | Utilities | Telco | Industry | Healthcare | SME and all enterprise accounts) providing Business Intelligence and Analytics Data Quality Software and Services (10 headcount).Effectively helped clients to proactively manage the quality of their Data through world-class validation, matching, enrichment and profiling capabilities, with flexible SaaS / Cloud and on premise models.Responsible for create the Channel&Partnering Plan to DQ ProductsSuccess case in YoY (year over year) growth in Data Quality Services and Business Intelligence Sales Solution = 32%; achieved; 132% of revenue x target considering the fiscal year.

Armonk, New York, Ny, Us

Was responsible for Software Sales Sterling B2B Integration Portfolio/Consulting Services/CRM and Marketing solution (focus on Customer Experience - CX) in region as South/Southeast/Middle West and BH/ Brazil (Cross Industry).Managed the commercial relationships with clients, such as: Caixa Econômica Federal, Banco do Brasil, Bradesco, Santander, Itaú, Sicoob, CEMIG, Banrisul, TAM, Cielo, Magazine Luiza, Grupo Pão de Açúcar,Hospital Albert Einstein, Sírio Libanês, Unimed, Beneficiência Portuguesa, Hospital Alemão Oswaldo Cruz, Hospital FMUSP HC, Fleury, GVT, Embraer, Whirlpool, Ambev , Carrefour, Serasa, TIVIT, Telefônica, ViVo, América Móvil | Claro, Embratel, TIM, Grupo Stefanini, Ingram, MC Software, Grupo Educação Estácio, Grupo Kroton, Laureate and others.Developed and kept the account’s sales plan, made use of financial/business knowledge to create value propositions.Responsible for create and manage the Partnering Plan to CX SolutionsLed the contract negotiations, as well as the product sales and complex solutions for the company’s clients in partnership.

Armonk, New York, Ny, Us

Conducting IBM software compliance reviews, working with business partners as Deloitte and KPMG.Management of brazilian business customers in partnership with IBM account managers, focusing on the lifecycle of the Enterprise Agreement, which includes helping customers understand how to purchase, renew and maximize licenses for their IT environments.Assisting customers to obtain and maintain license compliance through technical and business consultancy, including planning and conducting reviews of the customer's system in a professional manner.Revenue maximization, identifying and qualifying customer review opportunities, providing licensing consultancy and business practice.Successful growth of the licensing annuities business, as well as closing deals within the guidelines and increasing customer satisfaction.Created and maintained an inventory system that tracked hardware and software assets and ensured compliance with licensing agreements

Kista, Stockholm, Se

Responsible for the Bidding Team, in order to coordinate all proposals (technical and commercial) for clients in Brazil and Latin America, working directly with KAMs (Key Account Manager) (15 headcount).

Kista, Stockholm, Se

Responsible to manage 10 headcount;Responsible to define the Sourcing Strategy for project Implementation, Site Material Solution and Managed Services (Operation and Maintenance); Responsible for create the Channel&Partnering Plan to Brazil & LatamResponsible for all negotiations with Partners in Brazil and Latin America in order to present for the final client the solution with the best value added. Responsible for all negotiation with suppliers considering Direct and indirect purchases.Responsible to validate and homologate new partners to Brazil & LatamResponsible for Strategic Sourcing in categories: Facility Management, Real Estate Rental, Broker, Project, Construction, Professional Service, Marketing and Communication, Financial services, Management Consultancy, Law firms, People/HR services, benefits Insurance, Mobility Services Car Operational Fleet and Benefit Cars to Brazil and Latam BU'sResponsible for budget, training, sourcing competence development, sourcing strategy, sourcing governance, sourcing compliance management, attend all internal and external audits;Participated in strategic sourcing initiatives to identify and evaluate new suppliers and products.

Kista, Stockholm, Se

Responsible for the Contract Management and Ordering area, comprised by a team with 80 headcount with the PMO department, being in charge of developing the competence plan, process, tools (e.g. SAP/MUS) and doing there source allocations for all project at Brazil and Latin America organization.

Sao Paulo, Sao Paulo, Br

Responsible for Sales Team and payroll solution - National Area (15 Headcount)

Kista, Stockholm, Se

Responsible for Sales and Marketing for Mobile Operators in Brazil (BCP / BSE and TCO operator, now Claro / VIVO and New Accounts / Corporate Market).Development of contact with the client showing the portfolio of equipment and services, commercialization of solutions seeking new business opportunities.Creation of the client's strategic marketing plan, including established goals (forecast, SWOT analysis, business cases, chart of accounts and others)

Kista, Stockholm, Se

Kista, Stockholm, Se

Mestrado Em Administração De Empresas, Administração E Negócios

Senior Sales Specialist - Ibm International Leadership Certification Program, Sales Specialist, Merchandising And Marketing

Marketing/ Business Management Course

Post Graduation Lato Sensu - Technology Information - Business Management, Ti - Business - Projects

Post Graduation Lato Sensu - Project Management, Engineering

Engineer, Electronic Engineer

Electronic Technician