Jason Dirgo Email & Phone Number

Carmel, Indiana, United States

Carmel, Indiana, United States

Developed and delivered high-quality, engaging virtual and in-person training programs for hundreds of students, resulting in a nearly perfect average satisfaction score.Created and maintained a comprehensive curriculum, including example materials, exercises, and post-training surveys, that was highly praised by clients for its effectiveness in improving software adoption rates.Leveraged expertise in instructional design and content development to create high-quality and… Show more Developed and delivered high-quality, engaging virtual and in-person training programs for hundreds of students, resulting in a nearly perfect average satisfaction score.Created and maintained a comprehensive curriculum, including example materials, exercises, and post-training surveys, that was highly praised by clients for its effectiveness in improving software adoption rates.Leveraged expertise in instructional design and content development to create high-quality and engaging training materials, resulting in increased student engagement and improved knowledge retention.Led and mentored other trainers towards their certification for staff and client training, resulting in a highly skilled and motivated team of learning professionals who consistently strive to provide world-class education.Established an internal library of onboarding resources, including speaking outlines, presentations, exercises, recorded sessions, sample data, software packages, sample applications, and API code, resulting in streamlined and consistent educational resources for new hires.Worked collaboratively with engineering, quality assurance, documentation, client success, and product management teams to gain deep insight into software functionality and integration, ensuring that training content was accurate, up-to-date, and relevant to end-users.Played a key role in prototyping and developing SymmunityCenter, an online knowledgebase that includes a range of resources such as tutorials, videos, and webinars, resulting in a highly accessible and user-friendly platform for clients.Collaborated closely with documentation on the development of an education content strategy that encompassed the creation and deployment of educational assets such as courses, documentation, tutorials, scripts, videos, and procedures.Analyzed user data and feedback to continually refine and improve the online knowledgebase, resulting in increased user adoption and satisfaction. Show less

Carmel, Indiana

Conducted needs assessments and gathered feedback from students to continually refine and improve training programs, resulting in high levels of client satisfaction and improved software adoption rates.Developed and delivered advanced medical software training programs for clients and staff, utilizing a range of formats including in-person and virtual instructor-led training, asynchronous virtual e-learning, and online knowledgebase assets such as videos and… Show more Conducted needs assessments and gathered feedback from students to continually refine and improve training programs, resulting in high levels of client satisfaction and improved software adoption rates.Developed and delivered advanced medical software training programs for clients and staff, utilizing a range of formats including in-person and virtual instructor-led training, asynchronous virtual e-learning, and online knowledgebase assets such as videos and tutorials.Implemented, managed, and maintained an innovative online virtual machine solution for hands-on training, resulting in a highly interactive and engaging learning experience that received positive feedback from clients.Authored and curated a comprehensive library of sample code in C# and other languages, which interfaced with WCF and RESTful service APIs, enabling students to gain practical, real-world experience working with the software.Collaborated closely with cross-functional teams, including product management and documentation, to ensure that training materials were accurate, up-to-date, and aligned with the needs of end-users. Show less

Carmel, Indiana

Created targeted client training videos that facilitated the adoption of custom workflows and use cases, resulting in improved user satisfaction and increased utilization of professional services.Leveraged expertise in Symedical, Clinical Architecture's proprietary terminology management suite, to improve client data quality and streamline clinical decision support systems implementation.Mapped local terminology sets to USCDI standard medical terminologies such as LOINC, RxNorm,… Show more Created targeted client training videos that facilitated the adoption of custom workflows and use cases, resulting in improved user satisfaction and increased utilization of professional services.Leveraged expertise in Symedical, Clinical Architecture's proprietary terminology management suite, to improve client data quality and streamline clinical decision support systems implementation.Mapped local terminology sets to USCDI standard medical terminologies such as LOINC, RxNorm, ICD-10-CM, and SNOMED-CT, resulting in improved data interoperability and increased accuracy of clinical documentation.Constructed complex data models that enabled the implementation of advanced clinical decision support systems, resulting in improved patient outcomes and increased efficiency for healthcare providers.Collaborated closely with cross-functional teams, including professional services, quality assurance, and documentation, to ensure that terminology mapping and data modeling were aligned with the most effect use of product features and end-user needs.Gathered feedback from clients to continually refine and improve terminology mapping and clinical decision support system implementation processes. Show less

Arvada, Co

Recognized as Arvada’s friendliest barista while efficiently delivering quality products and service. Trained multiple employees on daily operations, customer service, and emotional labor skills. Demonstrated strong work ethic by consistently performing above and beyond set expectations. Maintained regular attendance, time management, and cost-effective use of employer resources.

Denver, Co

Responsible for staffing, scheduling, training, payroll, compliance, taxes, accounting, trademarks, inventory, pricing, menu, design, marketing, events, promotion, licensing, and daily operations. Created a semi-automated booking and social marketing campaign to attract musical talent. Streamlined daily operations and increased production with consistent workflow development. Awarded Denver’s Best Open Mic by Westword; Sponsored by Shure’s National Open Mic Night.

Denver, Co

Denver, Co

Conducted original research on organizational culture involving conference presentations, research interviews, analysis of statistical and linguistic content, sourcing and writing of grants, database maintenance, editing publications, and the development of professional relationships.Restructured university-wide professor and course evaluations to gather more useful data. Organized students and campus resources to present student research at national conferences.

Denver, Co

Collaborated with the university president to shift perception of the school’s name change. Communicated as a liaison between the student body, the faculty, and the board of trustees. Authored, revised, and voted on numerous bills and referenda that directly impacted students. Chaired and sat on multiple standing and ad-hoc committees that served student interests.

Denver, Co

Specialized in fine art reproduction, 360-degree panoramas, and portraiture. Developed a unique method of capturing extremely high resolution photos of fine art suitable for actual-size and enlarged giclée without loss of detail using consumer equipment.

Denver, Co

Interviewed, trained, and supervised a high-performance team of 16 associates across two stores. Reported directly to district/regional managers and CEO on seasonal operations and goals to plan. Participated in the development of the Orchard, a new retail store concept for seasonal locations.