Hello! I am a data-driven leader that enjoys achieving operational excellence and developing people. I am highly motivated to learn new skills and face challenges. Currently I am working at Amazon Transportation Services and teaching at IESE business school.At Amazon, I have worked in Program Management in fast-paced Operations, leading several projects and people. I have changed my organization by designing and executing proposals on multiple fields, like operational process improvement (operations & change management), target setting, metric forecasting and master data management (data science) and customer promotions (marketing). My engineering background and experience as a researcher and project manager have also given me the skills to manage very long-term projects and focus on details. Please feel free to reach out through LinkedIn if you have a challenge that I might be able to solve for you!
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Senior Program ManagerAmazon Oct 2023 - PresentSeattle, Wa, UsLeading the ATS Big Rocks program, a VP sponsored initiative to drive progress on the solutions to the most complex problems of EU/UK Amazon Transportation Services (total program impact USD100-300MM/year). -
Head Of Program ManagementAmazon Jan 2022 - Oct 2023Seattle, Wa, Us• Led the Carrier Performance Programs team (5 people), setting a new vision and strategy, defining new programs with larger scope and complexity, resulting in promotion of direct reports and becoming the EU leaders of our space• Owned the “Managing Performance at Scale” EU strategic pillar; implemented 18-project initiative to standardize carrier performance operations to reduce bandwidth requirements by 21.5%, and performance defects gap by 20% • Aligned EU directors to adopt Relay performance as source-of-truth, reaching parity with product and North America. Ensured process and data readiness when ~30% of total EU volume switched to Relay website• Managed the program managers of the EU Acceptance metric, driving the direction and aligning support from operations and product, leading to 181 bps YoY improvement and 56 bps improvement vs yearly goal• Implemented marketing promotions to improve punctuality of carrier base during Christmas campaign (ROI 506%).Relay is Amazon's website for carriers to manage their transportation work with the company. -
Senior Program ManagerAmazon Jun 2020 - Dec 2021Seattle, Wa, UsEuropean leader of carrier engagement in Amazon Transportation Services.• Created new program targeting >10k carriers across EU and UK, supervising delivery of 20+ projects implemented by regional operation teams, increasing main carrier engagement metric by 50%• Introduced customer promotions in the EU Relay program, recovering disengaged carriers and increasing carrier liquidity during Prime Day and Christmas periods.• Standardized program metrics and data sources across teams and created targets using Machine Learning algorithms• Implemented ~40 new SQL queries and ~70 Tableau dashboards to track program data. -
LecturerIese Business School - University Of Navarra May 2022 - PresentBarcelona, Barcelona, EsCollaboration with IESE Business School teaching data courses.Master of Business Administration (MBA): "Python Bootcamp" (2024-ongoing)Master in Management (MiM): "Introduction to Databases" (2022-ongoing) -
Mba Summer InternAmazon Jun 2019 - Jul 2019Seattle, Wa, UsMBA summer internship in Amazon Transportation Services Finance department.• Designed "hands-off-the-wheel" methodology to price new transportation services• Delivered pricing tool, aligned with stakeholders needs, in 7 weeks when expected would be 4 months• Simplified cost calculation process reducing process time by 81%, from 16h to 3h -
Project ManagerZodiac Aerospace Sep 2013 - Mar 2018Plaisir, Fr• Led project with 4 teams each in a different business units, reporting to the leadership of the BUs and the company group• Redesigned given project to match goals with customer’s needs, saving 6 months of unaligned development work• Fostered a bond based on respect and honesty with colleagues, creating a tight and receptive team focused on achieving project goals• Led team of 6 engineers to upgrade a monolithic communications emulator into a modular software, becoming re-usable for 3 different experiments and saving €100,000 in development• Identified and isolated simple software components and hired seven interns for implementation, reducing cost by 17%• Devised and directed development of a drone platform carrying a 2 kg payload for up to 30 minutes for demonstrations of aerial communications payloads• Led student hiring and streamlined recruiting by reducing avoidable application reviewers, saving 90% application evaluation time -
Research EngineerTriagnosys Gmbh Oct 2011 - Sep 2013• Implemented next generation aircraft network enabling interoperability between current and future data link technologies that will co-exist for 10+ years• Solved integration issues of partner companies’ software, avoiding cancellation of technology trials for all partners in €24M research project• Increased team operational efficiency by 33% by identifying planned tasks unaligned with project goals• Mentored 8 students from Spain, Belgium, Morocco, Indonesia and China to successfully complete their M.Sc. theses -
Master Thesis StudentTriagnosys Gmbh Apr 2011 - Sep 2011• Implemented testbed network showcasing Virtual Private Network issues and solutions over IPv6 aeronautical networks• Published results in two aeronautical technical conferences
Dirk Gómez Depoorter Education Details
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Iese Business SchoolGeneral -
Technical University Of MunichAeronautical Communications -
Isae-SupaeroAeronautical And Astronautical Engineering -
Universitat Politècnica De CatalunyaTelecommunications Engineering
Frequently Asked Questions about Dirk Gómez Depoorter
What company does Dirk Gómez Depoorter work for?
Dirk Gómez Depoorter works for Amazon
What is Dirk Gómez Depoorter's role at the current company?
Dirk Gómez Depoorter's current role is Amazonian | IESE MBA | TUM PhD.
What schools did Dirk Gómez Depoorter attend?
Dirk Gómez Depoorter attended Iese Business School, Technical University Of Munich, Isae-Supaero, Universitat Politècnica De Catalunya.
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