Dirk Gómez Depoorter Email & Phone Number

Seattle, WA, US

Leading the ATS Big Rocks program, a VP sponsored initiative to drive progress on the solutions to the most complex problems of EU/UK Amazon Transportation Services (total program impact USD100-300MM/year).

Seattle, WA, US

• Led the Carrier Performance Programs team (5 people), setting a new vision and strategy, defining new programs with larger scope and complexity, resulting in promotion of direct reports and becoming the EU leaders of.
• Owned the “Managing Performance at Scale” EU strategic pillar; implemented 18-project initiative to standardize carrier performance operations to reduce bandwidth requirements by 21.5%, and performance defects gap by 20%
• Aligned EU directors to adopt Relay performance as source-of-truth, reaching parity with product and North America. Ensured process and data readiness when ~30% of total EU volume switched to Relay website
• Managed the program managers of the EU Acceptance metric, driving the direction and aligning support from operations and product, leading to 181 bps YoY improvement and 56 bps improvement vs yearly goal
• Implemented marketing promotions to improve punctuality of carrier base during Christmas campaign (ROI 506%).Relay is Amazon's website for carriers to manage their transportation work with the company.

Seattle, WA, US

• European leader of carrier engagement in Amazon Transportation Services.
• Created new program targeting >10k carriers across EU and UK, supervising delivery of 20+ projects implemented by regional operation teams, increasing main carrier engagement metric by 50%
• Introduced customer promotions in the EU Relay program, recovering disengaged carriers and increasing carrier liquidity during Prime Day and Christmas periods.
• Standardized program metrics and data sources across teams and created targets using Machine Learning algorithms
• Implemented ~40 new SQL queries and ~70 Tableau dashboards to track program data.

Barcelona, Barcelona, ES

Collaboration with IESE Business School teaching data courses.Master of Business Administration (MBA): "Python Bootcamp" (2024-ongoing)Master in Management (MiM): "Introduction to Databases" (2022-ongoing)

Seattle, WA, US

• MBA summer internship in Amazon Transportation Services Finance department.
• Designed "hands-off-the-wheel" methodology to price new transportation services
• Delivered pricing tool, aligned with stakeholders needs, in 7 weeks when expected would be 4 months
• Simplified cost calculation process reducing process time by 81%, from 16h to 3h

Plaisir, FR

• Led project with 4 teams each in a different business units, reporting to the leadership of the BUs and the company group
• Redesigned given project to match goals with customer’s needs, saving 6 months of unaligned development work
• Fostered a bond based on respect and honesty with colleagues, creating a tight and receptive team focused on achieving project goals
• Led team of 6 engineers to upgrade a monolithic communications emulator into a modular software, becoming re-usable for 3 different experiments and saving €100,000 in development
• Identified and isolated simple software components and hired seven interns for implementation, reducing cost by 17%
• Devised and directed development of a drone platform carrying a 2 kg payload for up to 30 minutes for demonstrations of aerial communications payloads

• Implemented next generation aircraft network enabling interoperability between current and future data link technologies that will co-exist for 10+ years
• Solved integration issues of partner companies’ software, avoiding cancellation of technology trials for all partners in €24M research project
• Increased team operational efficiency by 33% by identifying planned tasks unaligned with project goals
• Mentored 8 students from Spain, Belgium, Morocco, Indonesia and China to successfully complete their M.Sc. theses

• Implemented testbed network showcasing Virtual Private Network issues and solutions over IPv6 aeronautical networks
• Published results in two aeronautical technical conferences

Master Of Business Administration - Mba, Business Administration And Management, General

Doctor Of Philosophy - Phd, Aeronautical Communications

Master Of Science - Ms, Aerospace, Aeronautical And Astronautical Engineering

Engineer'S Degree, Telecommunications Engineering