Head Of Customer Processes
CurrentMember of the Management; Head of the organizational unit "Customer Processes". This includes the areas of Ecommerce, Internet/Intranet, CRM Loyalty (Supercard)
2010 - Present
~16 yrs 6 mos
AeroLeads people directory · profile
Dirk Schmidt Email & Phone Number
Head of Customer Processes at Coop Genossenschaft
at
Coop Genossenschaft
1 work email found
@coop.ch
2 phones found area 416 and 032
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Processes at Coop Genossenschaft
Location
Basel, Switzerland
Company size
Who is Dirk Schmidt? Overview
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Quick answer
Dirk Schmidt is listed as Head of Customer Processes at Coop Genossenschaft at Coop Genossenschaft, a with 2371 employees, based in Basel, Switzerland. AeroLeads shows a work email signal at coop.ch, phone signal with area code 416, 032, and a matched LinkedIn profile for Dirk Schmidt.
Dirk Schmidt previously worked as Head of Customer Processes at Coop Genossenschaft and Head of Internet/Intranet at Coop Genossenschaft. Dirk Schmidt holds Diploma In Business Administration, Technical Business Management from University Of Applied Sciences Offenburg / Gengenbach.
Company email context
Email format at Coop Genossenschaft
This section adds company-level context without repeating Dirk Schmidt's masked contact details.
{first}.{last}@coop.ch
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AeroLeads found 1 current-domain work email signal for Dirk Schmidt. Compare company email patterns before reaching out.
Profile bio
About Dirk Schmidt
I have been able to manage and support the online projects of Coop since 2004. I have broad and deep experience with the processes, technology and system landscape in the areas of Ecommerce, Internet/Intranet and Loyalty/CRM. This range from pure players in online food retailing with coop.ch to omni-channel processes in the DYI area. My team and I are responsible for 10 online stores based on SAP CommerceCloud (formerly hybris) for the Coop Group, as well as for the technology of the largest loyalty program in Switzerland, the "Supercard".
Listed skills include E Commerce, Projektmanagement, Crm, Teamleitung, and 31 others.
Current workplace
Dirk Schmidt's current company
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Coop Genossenschaft
4 roles · 17 years
Dirk Schmidt work experience
A career timeline built from the work history available for this profile.
Head Of Internet/Intranet
Responsible for technical project implementation and expansion of coop's internet and intranet services (incl. the online store coop@home).
Jan 2010 - Sep 2010
Head Of Service Processes Remoteordering
Member of the technical management and project management. Responsibility for the projects: - technical development and expansion of www.coopathome.ch - integration of the technology and processes of the wine store in coop@home
Mar 2004 - Dec 2009
Projektmanager Of The Marketing Department
Project management for the projects: - evaluation, implementation and introduction of an E-CRM-System based on Peoplesoft- Redesign of the homepage (www.pax.ch) with simultaneous conversion to a CMS (Obtree).
Aug 2000 - Feb 2004
Team & coworkers
Colleagues at Coop Genossenschaft
Other employees you can reach at coop.co.uk. View company contacts for 2371 employees →
YB
Yasmin Bell
Colleague at Coop GenossenschaftIsle Of Man
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VM
Valon Mazrekaj
Colleague at Coop GenossenschaftZurich, Switzerland
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HB
Heinz Burkhalter Von Coop
Colleague at Coop GenossenschaftBasel, Switzerland
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ID
Irene Dams
Colleague at Coop GenossenschaftFüllinsdorf, Basel-Country, Switzerland
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LS
Lewis Smith
Colleague at Coop GenossenschaftSwanscombe, England, United Kingdom
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OM
Ollie Martin
Colleague at Coop GenossenschaftGreater Brighton And Hove Area, United Kingdom
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WS
Werner S.
Colleague at Coop GenossenschaftBasel, Switzerland
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JL
Jane Leah
Colleague at Coop GenossenschaftGlossop, England, United Kingdom
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AF
Angelika Forscht
Colleague at Coop GenossenschaftZurich, Switzerland
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KC
Kenny Connor
Colleague at Coop GenossenschaftCarluke, Scotland, United Kingdom
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Yasmin Bell
Colleague at Coop GenossenschaftIsle Of Man
View →
VM
Valon Mazrekaj
Colleague at Coop GenossenschaftZurich, Switzerland
View →
HB
Heinz Burkhalter Von Coop
Colleague at Coop GenossenschaftBasel, Switzerland
View →
ID
Irene Dams
Colleague at Coop GenossenschaftFüllinsdorf, Basel-Country, Switzerland
View →
LS
Lewis Smith
Colleague at Coop GenossenschaftSwanscombe, England, United Kingdom
View →
OM
Ollie Martin
Colleague at Coop GenossenschaftGreater Brighton And Hove Area, United Kingdom
View →
WS
Werner S.
Colleague at Coop GenossenschaftBasel, Switzerland
View →
JL
Jane Leah
Colleague at Coop GenossenschaftGlossop, England, United Kingdom
View →
AF
Angelika Forscht
Colleague at Coop GenossenschaftZurich, Switzerland
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KC
Kenny Connor
Colleague at Coop GenossenschaftCarluke, Scotland, United Kingdom
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3 education records
Dirk Schmidt education
Diploma In Business Administration, Technical Business Management
University Of Applied Sciences Offenburg / Gengenbach
Certificate Of Advanced Studies, Agile Organisation
Semester Abroad, Marketing, Management
Royal Melbourne Institute Of Technology (Rmit)
FAQ
Frequently asked questions about Dirk Schmidt
Quick answers generated from the profile data available on this page.
What company does Dirk Schmidt work for?
Dirk Schmidt works for Coop Genossenschaft.
What is Dirk Schmidt's role at Coop Genossenschaft?
Dirk Schmidt is listed as Head of Customer Processes at Coop Genossenschaft at Coop Genossenschaft.
What is Dirk Schmidt's email address?
AeroLeads has found 1 work email signal at @coop.ch for Dirk Schmidt at Coop Genossenschaft.
What is Dirk Schmidt's phone number?
AeroLeads has found 2 phone signal(s) with area code 416, 032 for Dirk Schmidt at Coop Genossenschaft.
Where is Dirk Schmidt based?
Dirk Schmidt is based in Basel, Switzerland while working with Coop Genossenschaft.
What companies has Dirk Schmidt worked for?
Dirk Schmidt has worked for Coop Genossenschaft and Pax, Schweizerische Lebensversicherungsgesellschaft Ag.
Who are Dirk Schmidt's colleagues at Coop Genossenschaft?
Dirk Schmidt's colleagues at Coop Genossenschaft include Yasmin Bell, Valon Mazrekaj, Heinz Burkhalter Von Coop, Irene Dams, and Lewis Smith.
How can I contact Dirk Schmidt?
You can use AeroLeads to view verified contact signals for Dirk Schmidt at Coop Genossenschaft, including work email, phone, and LinkedIn data when available.
What schools did Dirk Schmidt attend?
Dirk Schmidt holds Diploma In Business Administration, Technical Business Management from University Of Applied Sciences Offenburg / Gengenbach.
What skills is Dirk Schmidt known for?
Dirk Schmidt is listed with skills including E Commerce, Projektmanagement, Crm, Teamleitung, Integration, It Strategie, Einzelhandel, and Marketing.
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