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Dirk Werner Email & Phone Number
Partner
at
Crowbell Ltd
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Who is Dirk Werner? Overview
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Quick answer
Dirk Werner is listed as Partner at Crowbell Ltd, based in Erfurt, Thuringia, Germany. AeroLeads shows a matched LinkedIn profile for Dirk Werner.
Dirk Werner previously worked as Managing Director at Newbizcon Eood and Senior Consultant at Freelancer, Different Companies. Dirk Werner holds Mba, Management For Central And Eastern Europe, Master Of Business Administration from Europa-Universität Viadrina Frankfurt (Oder).
Company email context
Email format at Crowbell Ltd
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Crowbell Ltd
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Profile bio
About Dirk Werner
Social Skills:• Strong communicational skill combined with team player skills, self-confident, empathic, reliable and assertiveProfessional Skills:• Marketing-, Sales- and Operations specialist in the telecommunication industry since 1992 for direct and indirect sales channels • Long-term experience in the development and implementation of CRM best practices as a competitive advantage: Customer Experience, Customer Touchpoints, Customer Journey, Digitalization• Establish trustworthy relationships with different stakeholders up to C-Level in the shortest possible time• Development of new services, product and process standardization, quality assurance in marketing projects, direct and indirect sales channels in the mass market• Leadership in/of matrix organizations, excellent key account management in large projects• Experience working with international (virtual) teams• Change Management (also international)• P & L responsibility / budget management Leadership skills:• Leadership instead of management as the number one top priority:Learning together: By bringing in own experiences and convincing the team on the best way, but also to reflect when arguments are well presented.
Current workplace
Dirk Werner's current company
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16 roles
Dirk Werner work experience
A career timeline built from the work history available for this profile.
Oct 2024 - Present
Managing Director
Current
Newbizcon Eood
May 2024 - Present
Senior Consultant
Current
Freelancer, Different Companies
- CX Management- Standardize KPI management (e.g. COPC as a standard for forecasting, workforce management, quality management, customer satisfaction)- Raise customer satisfaction, customer loyalty and customer value.
- CX Management- Standardize KPI management (e.g. COPC as a standard for forecasting, workforce management, quality management, customer satisfaction)- Raise customer satisfaction, customer loyalty and customer value.
- BPO Management Define outsourcing strategy based on costs situation, quality performance, customer satisfaction evaluation- Decide for outsourcing processes (procedures beyond a companies core competencies)- Start.
Jul 2023 - Present
Senior Consultant
Mar 2019 - Jun 2023
Standortleiter Sarajevo
May 2018 - Oct 2018
Leiter Sekretariat / Head Of Customer Service
Mathis Ruff Rechtsanwaltsgesellschaft Mbh
Nov 2017 - Apr 2018
Standortleiter Erfurt
Capita Customer Service (Germany) Gmbh
Mar 2017 - Sep 2017
Nearshore German Market Manager, Call Center Manager Osijek
Apr 2015 - Dec 2016
Senior Account Manager
Sep 2009 - Mar 2015
Owner/ Interimmanager
Newbizcon
Owner
Feb 2008 - Sep 2009
Owner/Interimmanager
Axtera Ag
Apr 2008 - Jan 2009
Key Account Manager, Vp Sales
Walter Services Telemedien
VP Sales (7 Call Center Loactions), Key Account Manager- customer service Hotlines, Service Center Tech, Backoffice - industry resp.: ISP/Telco, major projects - revenue 45 Mio. Euro (2007)- handle partner requirements, profit margin optimization - (Re-) alignment/ extending partnerships/ long-term cooperation models
Jan 2004 - Feb 2008
Marketing Manager/ Senior Consultant (T-Motion/Detecon Int.)
Marketing Manager at T-Motion PLC (London) 07/2000 to 12/2001 and 01/2002 to 12/2003 Senior Consultant at Detecon International (Bonn)
Jul 2000 - Dec 2003
Sales Manager Gsa
Sales Manager German Speaking Area for SmartRing (Digital Signatures, Public Key Infrastructure, Mobile phones, IT Gateway)
Jun 1998 - Jun 2000
Head Of Sales Support
Sep 1992 - Jun 1998
2 education records
Dirk Werner education
Mba, Management For Central And Eastern Europe, Master Of Business Administration
Stud. Rer.Pol., Economics
FAQ
Frequently asked questions about Dirk Werner
Quick answers generated from the profile data available on this page.
What company does Dirk Werner work for?
Dirk Werner works for Crowbell Ltd.
What is Dirk Werner's role at Crowbell Ltd?
Dirk Werner is listed as Partner at Crowbell Ltd.
Where is Dirk Werner based?
Dirk Werner is based in Erfurt, Thuringia, Germany while working with Crowbell Ltd.
What companies has Dirk Werner worked for?
Dirk Werner has worked for Crowbell Ltd, Newbizcon Eood, Freelancer, Different Companies, Ojuto Consulting Gmbh, and Teleperformance Germany.
How can I contact Dirk Werner?
You can use AeroLeads to view verified contact signals for Dirk Werner at Crowbell Ltd, including work email, phone, and LinkedIn data when available.
What schools did Dirk Werner attend?
Dirk Werner holds Mba, Management For Central And Eastern Europe, Master Of Business Administration from Europa-Universität Viadrina Frankfurt (Oder).
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