Dirk Kon Email and Phone Number
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An entrepreneurial Director (level) key business leader within demonstrated history of working in the automotive and financial services industry. Results driven in managing business change and growth, specializing in (e)Commerce; operations; customer care/ experience; strategy; operational transaction services.Profile in a nutshell:> Ambitious: wants to make a difference, sets and meets high standards > Talented communicator with all stakeholders > Strong team builder> Strong market and business focus: understands how to meet the needs of consumers and customers> Innovative by developing new products and channels, while obtaining a competitive advantage through changing the rules of the market> Eye for quality, people, planet and profit
Digital Claim Solutions B.V.
View- Website:
- digitalclaimsolutions.com
- Employees:
- 8
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Co-Founder And General ManagerDigital Claim Solutions B.V.Hilversum, Nh, Nl
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Founder And General ManagerDigital Claim Solutions B.V. Feb 2020 - PresentDCSolutions is an independent SaaS solution company. Driving social impact for claimants, customers, insurers and all other parties involved in personal-, bodily injury and disability claims. Our solutions shape an intuitive navigation for customers and claimants through the complex and highly regulated claim landscape.Combining an integrated approach with our unified white label and state-of-the-art technology, we deliver improved customer service at lower cost, faster claim resolution and product innovation. Delivering fully integrated “customer first” claim journey portals. In days, not months or years.
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Co-FounderLetselschademanager Aug 2021 - PresentLetselschademanager, het grootste onafhankelijke Multi-Sided Platform in Nederland voor letselschade, biedt gratis begeleiding aan letselschadeslachtoffers in het complexe letselschadelandschap.Als etalage van DCSolutions voor letselschadeclaims, biedt Letselschademanager een uitgebreide Software as a Service (SaaS) oplossing. Dit platform is ontworpen om verzekerden, claimanten en verzekeraars te helpen eenvoudig te navigeren door het gereguleerde claimlandschap. Het integreert diverse losse processen, e-mails en documenten in één digitale omgeving waarbij technologie en mensen in een perfecte balans samenkomen. -
Director Remarketing & RentalAld Automotive Belgium Jan 2024 - PresentBrussels, Brussels Region, Be -
Director Remarketing & Rental BelgiumLeaseplan Jan 2024 - PresentAmsterdam, North Holland, Nl -
Group Director Remarketing A.I.Leaseplan Jan 2021 - Jan 2024Amsterdam, North Holland, NlAs Interim Director Remarketing, I oversaw Remarketing Operations across 30 countries within LeasePlan's operational landscape. I spearheaded multiple pivotal projects, notably guiding the carve-out of CarNext.com in seven markets as the operational lead at RemainCo (LeasePlan Corporation). Additionally, I played a key role in the due diligence process and integration plans when LeasePlan was acquired by ALD.
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Group Head Of Remarketing At Leaseplan Corporation N.V.Leaseplan Oct 2019 - Jan 2021Amsterdam, North Holland, NlReporting directly to the Chief Operating Officer (COO), responsible for Remarketing Operations across 32 countries. LeasePlan Global Remarketing successfully sold over 280,000 vehicles annually (2019), representing approximately 30% of the LeasePlan group's yearly revenues.
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Interim Manager | Interim DirectorPd Konsultancy Jan 2021 - Jan 2024The down-to-earth, hands-on, solution-focused, local or international partner for temporary management, strategy, business development, operational transaction services (supporting buyers to realize synergies and sellers to accomplish carve-outs) and/ or transformation programs. -
Director Retail Performance (Eu)Carnext.Com Jan 2019 - Oct 2019Amsterdam, Noord-Holland, NlAs a Member of the CarNext.com Leadership Team, I led the development of CarNext.com delivery stores, overseeing 45 stores in 2019. My responsibilities included establishing the business, setting up the delivery stores, supervising store managers, and implementing e-commerce in-store operations.Key Achievements:- Defined and executed an innovative Retail Performance strategy aimed at enhancing CarNext.com's physical retail capabilities. The strategy focused on three pillars: 1) Establishing a solid foundation, 2) Driving growth, and 3) Cultivating a digital-first approach for improved effectiveness and efficiency.- Secured buy-in from all stakeholders for the new three-pillar Retail Performance Strategy. In 2019, successfully implemented the first pillar, paving the way for the second and initiated the third pillar. This initiative resulted in an impressive year-over-year growth of 50%. Specifically, CarNext.com retail sales increased from 26.5K vehicles in 2018 to 39K vehicles in 2019. -
Retail Lease Director At Carnext.Com By LeaseplanCarnext.Com Dec 2017 - Oct 2019Amsterdam, Noord-Holland, NlAs a Member of the CarNext.com Leadership Team, I spearheaded the conception, implementation, rollout, construction, and ongoing improvement of LeasePlan's Used Car as a Service (UCaaS) strategy and growth program across 23 EU markets.Key Achievements:- Formulated the UCaaS strategy and business model, introducing a pricing methodology and engine that adopted a market-minus pricing logic, departing from the traditional cost-plus approach.- Executed the UCaaS growth strategy and program across 23 countries, marking a significant milestone in fulfilling LeasePlan's commitment to 'Any car, anytime, anywhere.'- Achieved a growth rate exceeding 150%, resulting in over 8,000 contracts and generating revenue growth of over 2 million euros for the group in 2018.
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Global Retail Operations ManagerLeaseplan Corporation N.V. Jan 2017 - Dec 2017Amsterdam, North Holland, NlAs a member of the early management team at the inception of CarNext.com, I served as the Operations Manager, overseeing both commercial and operational aspects of retail sales activities spanning 23 countries.I successfully devised and implemented CarNext.com's pan-European Retail "click & brick" strategy for LeasePlan across these 23 countries.In the inaugural year of introducing the "click & brick" strategy, retail sales surged to 31,000 cars sold, marking an impressive growth of over 58% throughout the year compared to the figures from 2016.
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Account ManagerLeaseplan Nederland 2015 - 2017Almere, NlFollowing my graduation, I've navigated the tides of the Car as a Service industry for six years, gaining experience in operational, sales, and management roles.In my role as an Account Manager, I was tasked with operational overseeing a team of five account supports and executing various activities within the realm of account management. My responsibilities included managing a client portfolio comprising roughly 250 relationships, equating to approximately 2,200 vehicles under the team's management. -
Sales CoachLeaseplan Nederland 2012 - 2015Almere, NlAs a Sales Coach, my role involved operational management of three sales Full-Time Equivalents (FTEs). In our first year, we successfully transitioned our Retail Operation from Raamsdonksveer to Breukelen and inaugurated LeasePlan's flagship store in Breukelen (Amsterdam). During this period, our Delivery Store in Breukelen facilitated the sale and delivery of 1,200 cars, averaging 300 cars per FTE. This performance exceeded the market standard of approximately 150 cars per year per FTE.Presently, LeasePlan Nederland N.V. directly sells around 50% of its end-of-contract cars to consumers through online channels or via its Occasion Centers.
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Remarketing SpecialistLeaseplan Nederland Jun 2011 - Jul 2012Almere, NlAs a Remarketing Specialist i learned by doing and laid the foundation off LeasePlan's strategic pillar "cut out the middlemen" introducing the business-to-consumer market in a business-to-business environment.
Dirk Kon Skills
Dirk Kon Education Details
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Nyenrode Business UniversityFinancial Management -
InseadStrategy
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De BaakLeaseplan Potential Program
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Iva DriebergenBachelor Of Business Administration (Bba)
Frequently Asked Questions about Dirk Kon
What company does Dirk Kon work for?
Dirk Kon works for Digital Claim Solutions B.v.
What is Dirk Kon's role at the current company?
Dirk Kon's current role is Co-founder and General Manager.
What is Dirk Kon's email address?
Dirk Kon's email address is di****@****itie.nl
What schools did Dirk Kon attend?
Dirk Kon attended Nyenrode Business University, Insead, De Baak, Iva Driebergen.
What skills is Dirk Kon known for?
Dirk Kon has skills like Automotive, Coaching, Account Management, Customer Service, B2b, Sales, Customer Satisfaction, Sales Management, Process Improvement, Change Management, Operations Management, Procurement.
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