Responsibilities: - Individual or cross-functional team facilitated identification, analysis, and resolution of suboptimal business performance issues- Individual or cross-functional team facilitated design and establishment of new organizational capabilities. - Oversight of organizational business process mapping governance- Process improvement engineer intern managementRecent accomplishments:- Identified and managed the resolution of operational performance issues that hampered the stabilization of a recently centralized clinical coding function, which included the development of performance dashboards in Tableau.- Developed and successfully implemented a Power Apps mobile application and Power BI dashboards that led to a reduction in in-hospital medication delivery time of between 20% and 35% across participating hospitals.- Managed a team of business analysts and business subject matter experts to successfully document key processes and business requirements against an aggressive timeline for the publishing of a request for proposal for an electronic health record (EHR) system.- Managed a team of subject matter experts to establish an engagement center, aimed at serving as an information hub for clients, thereby improving client satisfaction.- Implemented a business process repository, and established business process mapping standards and governance, to ensure consistency and accuracy of organizational business process documentation.

Responsibilities:- Eliciting and documenting business requirements to resolve business problems through IT solutions- Translation of business requirements into functional specifications- Mapping of business processes

Responsibilities:- Providing industrial engineering consulting and IT support for projects focused on bringing about incremental or radical change within client organizations- Organization software development support through requirements elicitation, functional specification, testing, and user training- Researching technologies and approaches relating to knowledge management and the improvement of organizational information utilization