Dirk Osterndorff Email & Phone Number

Frankfurt/Rhein-Main

Frankfurt Am Main

Wiesbaden, Germany

Consultant and Project Manager with focus on:• Program and Project Management• Project Consulting• Transition and Transformation Programs• Interim IT Management• Crisis Management• Process Consulting• Product and Process Improvement• Implementation of Service Management Systems including corresponding ITIL processes• IT Security ManagementLeading of projects for harmonisation of IT landscapes after completion of M&As. Removing of IT security vulnerabilities and implementation of Security Compliance Reports for banking IT systems.Results:Avert provisions for risks and charges for a bank due to successful remove of IT security vulnerabilities and implementation of Security Compliance Reporting processes.Successful IT integration of new companies in an overall group. This means cost savings in the entire IT environment.

Ruesselsheim, Germany

Project and Program Manager with focus on: • IT programs and projects • Transition- & Transformation initiatives • Project Consulting • Interim IT Management • Crisis Management • Implementation of Service Management Systems and corresponding ITIL-Processes • Process Consulting Business Consultant Master at ​​HP Consulting Services: Management of consulting and IT projects and programs with a staff budget of about 4 Mio. EUR as well as professional management of international project teams with more than 30 employees. Management of several pilot migration projects: The results of these Pilot projects were used as a blueprint for numerous other migration projects. Successes: Management of a cloud computing project, which was in a very critical phase when it was taken over. Development of a concept to regain customer confidence; Connection of an existing server landscape to a newly installed high performance cloud storage system. First HP customer for the cloud service "Storage as a Service" worldwide. Instead of an immediate loss of more than 3 Mio. EUR, the successful completion of the project resulted in an add-on business of around 7 Mio. EUR. This success was communicated to all HP employees in a success story for the HP intranet.

Ruesselsheim, Germany

• Leading of the quality management system at EDS in Germany with over 6,000 employees. • Leadin of a QM organization with approx. 60 employees. • Amongst other duties development of the QM-Strategy and QM-Policy for EDS in Germany. • Expansion of the scope of the QM-System to at last 37 locations in 9 countries within Europe and incorporation of new customer accounts into the QM-System. Successes:With theses achievements significant contributed to EDS in acquiring new customers and continuing business with existing customers.

Ruesselsheim, Germany

• Providing expert advice for the QA department of the GM/Opel plant in Ruesselsheim. • Procurement and implementation of CAQ systems.• Analysis of internal business processes within the account and identification of process improvements. • End-to-End-analysis of the automotive production process with focus on quality assurance data processing.Successes:As a result we accelerated the processes for customer requests and invoicing.Identification of opportunities for addiotional business for EDS.