Dirk Paterson Email & Phone Number

London, England, United Kingdom

The BBRS is a new, independent organisation set up to resolve disputes between eligible small and medium sized businesses and their banks. As Customer Director I am responsible for the internal and external advocacy for the customer. I drive marketing, PR, social media, advertising, public affairs, stakeholder management, customer experience, policy, research, internal communications and customer service complaints. I oversee key aspects of governance (Banking and SME Liaison Panels).

Colchester, United Kingdom

Chair of the board of Colchester Borough Homes. Transformed the board to ensure it was diverse, representative, inclusive and effective. Led and launched the 5 year strategy. Placed residents at the heart of our decision making with resident voice slots at the beginning of all board meetings, stock tours, meetings in sheltered housing and other resident venues. Secured 5 year extension to the ALMO management agreement through stakeholder management with local government. Drove a highly effective board through agreed values, skills audit and appraisal system for board members.

Essex And London

I set up The Corporate Comms - a communications consultancy dealing with all aspects of reputation and influence management. This work built on the 20 years experience I have both in house and as a consultant. - reputation and brand development - political and regulatory risk management - public affairs, corporate affairs, corporate communications- campaign development and execution - stakeholder management- crisis preparation/crisis management

Founding chairman, now ambassador of City Gateway, a leading, award winning training charity in East London. It started in my kitchen and now one of the key training providers in East London. Strategic and ambassadorial role in building the reputation of the organisation as well as management of the CEO, Chair of strategy and HR working groups.

London, United Kingdom

I brought together the media and public affairs/stakeholder functions at NEST. My team communicated accurately across a wide range of stakeholders and channels, to ensure NEST was well represented to employers, consumers, advisers, fellow providers and decision makers.

I was responsible for all PR and public affairs activities to represent the private client and stockbroking industry in the UK. This involved parliamentary and regulatory lobbying as well as running the press office day to day.

London, United Kingdom

Headed up the Government Affairs function as an interim during the period the Royal Mail were closing down post offices. Represented the process to the MPs and sought to assist in ensuring key individuals were aware of the rationale and the process through a series of meetings and dinners.

London

Set up and ran a 10 person strong public affairs function at Lansons - a financial services PR company. Directed a range of award winning accounts.

Directed a number of accounts on energy, transport, financial services and headed up a new business unit.

Managed key accounts, crisis communications, new business development

London, United Kingdom

I was responsible for establishing the position of the London business community on key areas of transport policy across the capital. This included being the spokes person on areas such as congestion charging and the expansion of London's airport capacity. I ran the transport forum for London business and collected data via regular surveys. During the period I was a regular ambassador and media spokesperson.

London, United Kingdom

I was responsible for raising the profile of the issues of religious persecution around the world. This involved briefing MPs and ministers to secure debates, oral questions and raising issues with government via PQs and EDMs etc. I worked along side a number of international NGOs including on the Sudan Lobby Group and visited Sudan where we took key stakeholders to witness CSW's work in the emancipation of slaves.

London, United Kingdom

I was responsible for representing the British Youth Counsel's interests during the UK's presidency of the EU. This involved liaising with the European Youth Forum in Brussels where I spoke at various events and attended European Commission and European Parliament Committees. The work culminated in a conference in Cardiff which I was responsible for organizing.

London, United Kingdom

Researcher and speech writer for Andrew Rowe MP

London

I was responsible for the representation of all student matters. I sat on the board of the Royal Academy and the Presidents Council of the University of London. I represented London University at the UN World Youth Leaders Conference in Korea.

Bmus, History And Analysis Of Music, 2:1

Activities and Societies: Students Union President (Royal Academy of Music)

Bmus, Music History, Li, 2:1

Activities and Societies: Student Union President, Winner of the Goldberg Award for Opera, Mario Gruisi Prize for contemporary song.

Education record

Activities and Societies: Music prize and scholar, orchestra, cross country, debating, art, Simpson House relay team, philosophy society.