Director
CurrentDeveloped independently a remote-based educational and professional assistance enterprise, doubling clientele within initial two months and quadrupling within three months. Performed cost-benefit analysis of investment and return in customer volume and profit, determining minor investments within select online platforms to respond to an individual's request for service, even measured against four other simultaneous responses from competing freelancers, would eventually yield more significant profit than enlistment as an agent of major tutoring platforms. Relied on experience from years earlier, in directorial capacity at the Kumon Learning Center, how to connect with potential customers, earn trust and confidence, and a weekly commitment and financial investment. Never a "salesperson," selling is a significant component of the operation. The approach I have consistently used, stretching back years and adapting to specific needs of current business, is to connect with potential clients via phone as soon as possible. In that conversation, eschewing "professional speak," discuss matters of concern informally but still thoughtfully and competently. Reveal, especially to parents of potential enrollees, the human element of your personality, forming a connection and creating.a conversation that compels a feeling of comfort and relatability. In turn, parents, and clients themselves, become more inclined to engage with your services, recognizing your expertise and methodology but possessing no doubt that each session will transform into a safe space for error and struggle and fertile ground for growth and achievement.
