Disha Dhanani Email & Phone Number

Woburn, Massachusetts, United States

-Collaborated with practitioners to evaluate and analyze patients' orthotic needs, ensuring accurate assessment and personalized care.-Demonstrated efficiency in ordering diabetic shoes and moldable inserts, ensuring timely delivery and meeting patient requirements.-Maintained a high level of professionalism and patient satisfaction by ensuring proper fitting of diabetic shoes within designated timeframes.-Managed returns of shoes/inserts to manufacturers, efficiently resolving any issues and maintaining accurate records.-Educate individuals on the benefits of diabetic shoes and provided guidance on orthotic fitting techniques upon request, contributing to overall patient well-being.-Kept abreast of all applicable State and Federal rules and regulations regarding home medical equipment, ensuring compliance in all aspects of orthotic services.-Showcased strong attention to detail and organizational skills, effectively managing orthotic services and maintaining accurate documentation.-Leveraged proficient computer skills for streamlined documentation and communication, facilitating efficient and effective information management in orthotic services.

Massachusetts, United States

- Handle front desk duties including : patient check-in, check-out, insurance verification, document verification, validation and prepare all necessary paperwork before patients see the doctor.- Answering on average 35 calls per day about inquiries relating to scheduling appointments, refill requests, medical aligners, insurance coverage details and resolving complaints.- Stay up to date on insurance policy coverage for major insurance providers to efficiently manage patients' inquiries.- Responsible for inventory management, processing receivables, and filling out requisition forms.- Sterilizing medical equipment and sanitizing the clinical environment to prevent contamination of infection.- Drafted schedules of 5 doctors, handled reschedules, follow ups .- Perform x-ray, orthotics scanning for doctors to analyze and dispense durable medical equipment and over-the-counter patient care equipment.

Boston, Massachusetts, United States

Greater Boston Area

Developed content for HC Accounting and Financial Management course curriculum for the university’s online curriculum.• Analyzed current patient engagement methodologies and challenges faced to the enhance plan of care for patients.• Provided insights for optimum integration of technology and healthcare solutions by evaluating multiple pathways.

Gujarat, India

Gujarat, India

Bachelor Of Physiotherapy, Physical Therapy/Therapist

Master Of Heathcare Administration, Health/Health Care Administration/Management