Disha Shevade Email & Phone Number

India

Senior Business Analyst for Retail Ecommerce Domain

Bengaluru, Karnataka, India

• In the dynamic realm of E-commerce, I spearhead end-to-end management across the INFINITY region, covering Southeast Asia and Hong Kong markets. From conceptualization to execution, I meticulously craft project scopes.
• Played pivotal role as manager supporting E-commerce Anywhere Commerce Platform (ACP) production support for INFINITY region since March 2022.
• Leveraged expertise in managing RFP and RFQ processes to identify optimal solutions for business requirements.
• Contributed to successful deployment of Oracle Xstore POS V19 for Thailand and Indonesia.
• Employed modernized UAT process, fostering smooth collaboration between SI partner and business team, resulting in efficient testing cycle completion without manual intervention.
• Accomplished SLA compliance and minimized incidents across markets by executing vendor transition strategy, resulting in improved issue resolution efficiency and enhanced service delivery standards.

Pune

• In my role as a Functional Consultant, I've immersed myself in the world of Icertis Contract Intelligence (ICI), specializing in its deployment and optimization. Through meticulous requirement gathering and analysis, I.
• Operated as the main liaison between clients and key stakeholders, enabling clear communication and alignment throughout the project lifecycle.
• Documented requirements using Business Requirement Documents (BRD) and Requirement Traceability Matrix (RTM), safeguarding clarity and accuracy in project deliverables.
• Played pivotal role in drafting and reviewing manual test scripts, executing User Acceptance Testing (UAT), System Integration Testing (SIT), and Unit testing to guarantee quality and functionality of implemented.
• Managed Change Requests, evaluating impacts and employing changes in accordance with project timelines and objectives.
• Configured ICI product to align with client-specific requirements, optimizing functionality and usability to meet business needs.

Bangalore

• As a Subject Matter Expert for Oracle Xstore POS, I've lent my expertise to ensure smooth implementation and maximal utilization of the system. Identifying opportunities for enhancement, I conduct thorough GAP Analyses.
• Headed offshore Business Analysis services, collaborating with theProject Manager on project planning, estimation, and status reporting, ensuring adherence to timelines and deliverables.
• Drafted comprehensive manual test scripts and executed User Acceptance Testing (UAT), System Integration Testing (SIT), and unit testing, guaranteeing thequality and reliability of implemented solutions.
• Applied streamlined transaction flow with minimal steps/clicks, resulting in faster transaction closure and reducing customer wait time at thecash counter. Increased customer satisfaction, reduced queue formation.
• Guaranteed uncompromised quality in client deliverables by identifying and reporting critical bugs in custom-built sales reports through thorough manual testing, resulting in prompt resolution and enhanced end-user.

Mumbai

• In my role as a Functional Consultant specializing in Oracle Xstore POS within the Retail domain, I've applied my expertise to drive success. Through meticulous requirement gathering and analysis, I ensure a profound.
• Executed User Acceptance Testing (UAT), System Integration Testing (SIT), and unit testing to guarantee thefunctionality and quality of implemented solutions.
• Engaged in presales activities, including fulfilling Requests for Proposals (RFP), showcasing expertise and capabilities to potential clients, and contributing to business development efforts.
• Bridged communication gap between client and Development Team by simplifying complex requirements through clear explanations and visual aids such as flow charts, resulting in successful delivery of solutions that.

Bachelor’S Degree, Computer And Information Sciences, General, First Classs

Science

Pre University Education

Education record