Disha Shah Email & Phone Number

New York, United States

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

United States

United States

• Gathering requirements by conducting meetings with key stakeholders, end users and Subject Matter Experts (SMEs).
• Determining operational/functional objectives for assigned projects, translate ambiguous business problems into recommended concrete technology solutions.
• Collaborating with internal and third-party projects teams to establish data feeds, collect Key Performance Indicator (KPI) to assess the success of business objective.
• Participating in weekly meetings with business and leadership to discuss projects and progress.
• Facilitated JAD sessions involving management, development and user teams for clarifying requirements and facilitating communication.
• Performed Gap Analysis of the processes to identify and validate requirements.

Miami/Fort Lauderdale Area

• Worked as a patient access representative involved in insurance verification, improving the cycle time, interpret budget and meeting the staffing and patient care needs to develop quality improvement action plans.
• Generate daily reports representing the analysis of the Provider Productivity (Number of Seen Patients by every provider working in JRSHC),
• Interpret the budget to see if the expenses of JRSHC met with that of the Pharmacy for the annual year 2014-2015.

Miami/Fort Lauderdale Area

• Worked upon the Health Information Exchange Surveys funded by the Florida State Government.
• Planned, designed and developed survey forms using Qualtrics software that were distributed amongst the healthcare professionals.
• Carried out Data Analysis of the survey responses collected and generated reports to be submitted to management and leadership.
• Acted as a Teaching Assistant for one of the Management Information Systems (MIS) courses – SAS Business Intelligence.

Miami/Fort Lauderdale Area

• Registered complaints from several patients and documented them in order to achieve the patient satisfaction scores.
• Prepared PowerPoint presentation for Hispanic patients to make them aware of the several diseases spread due to contamination and unhygienic conditions, while also mentioning the precautionary measures to be taken.
• Suggested several changes in the policies and procedures implemented.

Mumbai Area, India

• Researched and studied the molecules being manufactured by Natco Pharma and the benefits and the side effects caused.
• Imparted the knowledge of these molecules to the Marketing Representatives and the Regional Officers in order for them to help market their product better in the clinical sector.

Masters In Public Health, Health Policy And Management

Master'S Of Business Administration, Project Management

Bachelor Of Technology - Btech, Bioinformatics