Dishant Dewett Email and Phone Number

• Working as a Regional Lead for Americas region.• Interact with customer and participate in business and system requirements sessions.• Requirement gap analysis and transforming the functional specs into technical specs.• Responsible for delivering the project as per customer requirements within the given time.• Provide IT support to critical business operations and solve any reported issues with SLA.• Maximized network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization

• Worked towards the achievement of the strategic and operational objectives of the group located across multiple locations in a 7x24x365 environment • Navigated the use of controls, tools and best practices for the network security devices to identify anomalous events and security infractions that may exploit system vulnerabilities thereby reducing their impact • Accountable for the support, installation, maintenance of:o Switches, routers and firewallso F5 LTM, Citrix Netscaler and Infoblox

• Monitoring Network Engineering performance and ensure system availability and reliability.• Performing Network maintenance and system upgrades including IOS upgrades, patches, hot fixes• Solve existing network issues such as hardware /software malfunctioning• Completed CCNA certificationMaintaining Mainframe Jobs, TWS Job SchedulingWorked on the Scheduling Tools like ZEKE,TWS and OpconPerforming SOX Audit for Client on Quarterly BasisScheduling Jobs in Tivoli Workload 8.5.1 & V9.2