Dishant Jariwala Email & Phone Number

Surat, Gujarat, India

Diagnosed complex technical issues related to servers, workstations, networks, applications.Managed ticketing system efficiently by updating status regularly.Collaborated with cross-functional teams to address and resolve complex technical issues, ensuring smooth IT operations and user satisfaction.

India

Monitored tapes or digital recordings to identify source of losses.Prepared reports to summarize operational results and financial performance.Analyzed corporate intelligence data to identify trends and patterns.Developed and implemented blockchain analytics solutions to track and assess cryptocurrency transactions, ensuring compliance and security.

Surat, Gujarat, India

Analyzed network traffic logs to detect potential intrusions or malicious activities.Supervised a team of four to deliver projects on time, focusing on protecting Websites from attacks.Investigated security incidents, identifying root cause analysis and recommending remediation steps.Supervised a team of four to deliver projects on time, focusing on protecting Websites from attacks.Scanned websites regularly for malware and potential security risks.Performed mobile application security scans, identifying vulnerabilities and generating comprehensive reports to inform development teams of necessary security enhancements.

Surat Area, India

Led technical support operations, managing a team responsible for troubleshooting and resolving hardware, software, and network issues, resulting in improved response times and customer satisfaction.Mentored and trained junior engineers in system troubleshooting, IT support protocols, and best practices, enhancing team efficiency and knowledge retention.

Bachelor Of Technology - Btech, Information Technology

High School Diploma, Information Technology, 6.88