As a sales associate at Shagun Collection, I deliver excellent customer service and satisfaction, achieving a 95% rating and a 20% increase in repeat business. I also collaborate effectively with cross-functional teams, improving our efficiency and synergy by 15%.I am pursuing a computer information system diploma at Kwantlen Polytechnic University, where I have gained a deep understanding of computer languages, MS Office Suite, networking, operating systems, database systems, and web development. I have applied my skills to create a web app and install an OS for academic projects.I am passionate about empowering others and making a positive impact through my work. I have strong interpersonal and soft skills, and I thrive in collaborative environments. I am eager to join organizations that share my values and goals, and to leverage my sales and IT skills to contribute to their success.