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• Accomplished Senior Manager, Strategist and Leader with experience driving development and implementation of strategic policies and initiatives supporting IT, operations, and delivery in globally-based companies.• Passion for results. Driven to succeed by understanding business operations, the user’s needs, and the technical capabilities that create relevant, high-quality solutions for supporting sales, delivery, customer support, and operations. Skilled at defining vision and driving Executive Committee stewardship of critical business processes and applications.• Strong project and program management skills resulting in consistent meeting of milestones and providing high-value to stakeholders. Developer of PMO and Global Delivery offices, creating company delivery models and defining PM principles for consistent delivery methodologies.• Recognized for ability to execute effective change enablement and change adoption through stakeholder analysis, change impact analysis and highly rated communications and training modules.Specialties: Certfiied PMP since 2007 and CSM (Certified Scrum Master) since 2008
Sfmoma San Francisco Museum Of Modern Art
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Technical Project ManagerSfmoma San Francisco Museum Of Modern Art Sep 2020 - PresentSan Francisco, Ca, Us -
Sr. Technical Project ManagerScribd Mar 2019 - May 2020San Francisco, California, UsScrum Master and Technical Project Manager for up to 4-5 teams including Payments, Customer Acquisition, Email Marketing, and Core Platform groups. Executed and coached Agile Scrum to deploy features and backend platform initiatives to MVP and iteration. Executed dozens of cross-department initiatives and feature/AB test launches. Delivered process, governance and templates to add delivery structure and rigor. -
Implementation Manager / Sr. Technical Program ManagerWomply 2017 - 2018San Francisco, Ca, UsResponsible for all Womply Partner Implementations. This includes full data integration, GTM Marketing strategies and initial marketing collaboration, sales and support through Partner launch. Implementation involves ETL data processes handling millions of data points used to drive Womply's SaaS platform for Small Businesses.Assumed Sr. Technical Program Manager role in Engineering along with Implementation role. I am focusing on driving data quality, maintaining PCI Level 1 compliance, and making the data integration and validation process more efficient. -
Sr. Project ManagerCrossfit, Inc. 2016 - 2017Boulder, Colorado, UsLaunched the new Games platform (games.crossfit.com) in 2017 to improve registration, provide a scalable framework, add mobile responsive and new design, and personalized user experience. A complete new design (UX wireframes to comps), development, QA and deployment achieved within 6-7 month framework for initial release and iterative features followed.Transitioned course registration to SaaS platform RegFox for all CrossFit certification courses beginning in 2017. The new platform provided better course management and registration. -
Sr. Pm ConsultantPublic Library Of Science 2013 - 2015San Francisco, Ca, UsSenior PM consultant and Scrum Master responsible for managing a high profile and multi-million dollar project to support submission, review and publication of the PLOS suite of scientific journals. This project spans a few countries and states, and will also support a shift in peer process planned and all the change enablement that entails. Provide strategic and process improvements to the project and PMO. -
Sr. Project/Program ManagerTagged 2013 - 2013San Francisco, Ca, UsResponsible for managing projects in Platform services (Engineering), providing rigor in Agile development, communication, collaboration and managing project dependencies.Managed one of the high profile projects in the company deploying a Trust Platform to ensure the integrity and validity of customer accounts on the Tagged social network. Driving the use of high level analytics to model social networking behavior to identify and limit unwanted behavior on the site via a real-time event streaming platform.Drove project rigor in suite of Security projects (primarily stemming from comprehensive software and hardware audit) and then asked to step into program manager role in Engineering. -
Bpr Sr. Program ManagerApple 2012 - 2013Cupertino, California, UsManaged the lifecycle from vision/requirements to release of a $3M+ Apple Support interactive Website to provide support for Apple users globally. The new rebranded interface launched at the end of August 2013. Contact Apple Support provides a mobile friendly interface for apple users to get the information or support they need, in the manner which they desire.The release produced some rare press on the customer support side of Apple around the globe including this article: http://reviews.cnet.com/8301-13727_7-57600255-263/apple-revamps-its-applecare-contact-page-adds-chat-options/BPR is a PMO group within Apple focused on managing projects, balancing key stakeholder requirements, understanding and mitigating project interdependencies, driving steering committees, facilitating cross-functional collaboration and executing projects to high quality and on-schedule. -
Group ManagerAvanade, Inc. Aug 2007 - May 2012Seattle, Washington, UsAvanade is an Accenture subsidiary focused on knowledge and consulting expertise on Microsoft platforms. Promoted within six months from Sr. Manager to Group Manager.Product Owner for the SharePoint-based Sales Opportunity review system and collaborative delivery system for Avanade global..• Product Owner of the global Delivery Collaboration platform and the Sales Opportunity Deal Review systems. Managed a 10-20 IT global team in deploying the application to 2010 and in feature releases. Responsible for Release Management of the two applications for entire 5-year tenure at Avanade.• Developed company delivery model and managed delivery principles with Global Delivery Management VP, to provide a consistent, quality delivery methodology for this $1.3B revenue consulting company.• With VP of Finance and Ops, developed simplification forum for sales opportunity management to assess deal risk and put the right effort and focus on the right deals• Created and drove Delivery and Sales Opportunity Boards (Executive and Tactical level) to obtain business input and prioritization of contract review and delivery policy, process and application development and updates.• Change Management for rolling out major Agile@Avanade framework and global delivery initiatives. Worked with service line executives, Agile SMEs, HR, Global Learning and other stakeholders to define the CM roadmap, Change Plan, Stakeholder Analysis, Comms Plan and Training Plan for this large company initiative• Planned, created and executed all communications and training for effective adoption of policies, processes and systems including executive communications to all employees on the Sales Opportunity review and delivery. Three of our company top ten training modules were ones I developed and delivered on using SP to enhance PM, and Document Mgmt in SharePoint.
Diana Smith Skills
Diana Smith Education Details
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University Of California, BerkeleyFinance And Economics -
Virginia TechIndustrial Engineering And Operations Research
Frequently Asked Questions about Diana Smith
What company does Diana Smith work for?
Diana Smith works for Sfmoma San Francisco Museum Of Modern Art
What is Diana Smith's role at the current company?
Diana Smith's current role is Senior Technical Program and Project Manager, PMP and CSM I/II Certified.
What is Diana Smith's email address?
Diana Smith's email address is ds****@****los.org
What is Diana Smith's direct phone number?
Diana Smith's direct phone number is +140839*****
What schools did Diana Smith attend?
Diana Smith attended University Of California, Berkeley, Virginia Tech.
What are some of Diana Smith's interests?
Diana Smith has interest in New Technology, Economic Empowerment, Civil Rights And Social Action, Soccer, Social Networking, Environment, Project/program/portfolio Management, Poverty Alleviation, Biking, Science And Technology.
What skills is Diana Smith known for?
Diana Smith has skills like Program Management, Business Process, Project Management, Sharepoint, Change Management, Software Project Management, Business Analysis, Management, Leadership, Agile Methodologies, Pmp, Requirements Analysis.
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