Creative and forward thinking Business Analyst, I am passionate about transforming curiosity into actionable insights. My journey ignited when I wanted to understand not just what our customers were doing but why they were doing it. Every data point tells a story, and I'm passionate about deciphering those narratives to drive positive change. I thrive in translating complex technical concepts into actionable insights for stakeholders.Equipped with a 𝐁𝐚𝐜𝐡𝐞𝐥𝐨𝐫 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐌𝐚𝐣𝐨𝐫: 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠) from University of Colombo, I had a solid foundation in understanding Consumer Behaviour, Market Trends and the power of data-driven decision-making. However, I felt intrigued to dive deeper into the world of Data, Technology, and Strategy. This led me to pursue a 𝐌𝐚𝐬𝐭𝐞𝐫 𝐢𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 from Torrens University, Melborne, where I gained a comprehensive understanding of Data Analysis, Process Optimisation, and Systems Architecture. My skillset includes a blend of analytical prowess, technical proficiency, and a knack for effective communication. I have hands on experience in Requirement Analysis, Process Mapping, Agile Delivery, and Project Management and proficient Data Analysis tools like User Stories, Wireframing, Power BI, and Tableau.Throughout my career, I have already had the privilege of contributing to projects that required me to dive deep into data analysis, collaborate with cross-functional teams, and present findings that sparked transformation.Here are some of my 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:🟢 Achieved a 20% reduction in project delivery time by implementing customised JIRA boards and workflows to prioritise, assign and manage deliverables based on client requirements.🟢 Conducted comprehensive AS-IS business process analysis which helped to identify inconsistencies and bottlenecks. Developed new workflows and processes that improved operational efficiency.🟢 Contributed to user acceptance testing (UAT) by planning, executing, and documenting test cases, resulting in a 15% increase in test coverage and ensuring compliance with technical specifications and business requirements.I get excited to hear about any new opportunities in IT & Data Analytics industry, feel free to reach out -> disnacfmdilshani@gmail.com.