Stephen Distasi Email & Phone Number

Richardson, Tx, Us

Richardson, Tx

Work in the ticket office at the Eisemann Center for Performing Arts. Provide face-to-face sales for patrons while utilizing Tessitura ticketing software. Maintain positive relationships with patrons and account sellers. Administrative functions of the post-contract sales process such as order entry, ticketing fulfilment, stock inventory, preparing deposit invoices, keeping accurate information within the city database and event coordination memos.3/28/08-7/21/136/9/15-1/31/1911/13/23

Frisco, Tx

Maintained assigned contact organizations regarding risk management and cybersecurity compliance. Retained accounts worth 4.5 million in annual revenue and renewed subscriptions while sustaining monthly goals for client retention. Communicating program details in a concise and efficient matter through telephone and email outreach. Also, advised clients on process/procedures to achieve and hold HITRUST certification. Sustained client relations by being aware of industry trends and program details. Identified and updated appropriate contact information in Salesforce. Achieved recognition for successfully securing early renewals to attain record growth.2/2019 - 4/20221/2024

Irving, Texas, United States

Primary point of contact for clients working in SaaS Wrap-up platform. Develop account growth by identifying and bringing revenue enhancement opportunities to the company. Managing system improvement opportunities that clients identify and handling system-related issues they report. Proactively work with product development team to enhance the product to resolve the issues. Review functional scope documents (for enhancements with the system) with internal organization to ensure full details of new functionality have been captured.

Austin, Texas, United States

Led all post-sales activities for customers through strong relationship-building, product knowledge, planning, and execution. Working cross-functionally with Sales, Marketing, Product, Engineering, and Development Teams. Tracking accounts to identify churn risks and working proactively to mitigate such risks. Responsible for retaining accounts worth over one million in annual revenue with subscription renewals.

Plano, Tx

Responsible for the relationship with Insurance Risk Pool firms and online training for government agencies. Managed a support team for the LocalGovU business vertical to attain a goal of 3 million in revenue. Developed and maintained relationships with local government agencies by identifying state specific requirements of continuing education needs (TCOLE, POST, and CLEET). Owned renewal revenue and upsell opportunities with sales management. Managed marketing campaigns to pre-existing clients using iContact. Lead and attended national trade shows. Project Manager to migrate clients from the old U Inc. LMS platform to the P1Academy system. Awarded the Pax Romana award for excellence and high performance.

Plano, Tx

Serviced National Accounts by acting as liaison for Wal-Mart, Sam’s Club, and Best Buy. Managed accounts worth 8 million plus in revenue. Analyze projects for ranking officials at Universal Pictures, Sony Home Entertainment, and Vizio Electronics. Led solution development efforts that best addressed client needs while coordinating the involvement of all necessary company personnel. Utilized shopper and field insights to make appropriate decisions in managing projects with mutually beneficial results. Diagnosed issues at retail level and looked for ways to correctly manage outcomes of various studies including analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. Marketing direction for in store signage applications and demonstrated in store promotions.

Dallas, Tx

Provided support at the distribution office of Universal Pictures. Processed onboarding of new theatre owners and credit/background checks. Supervised and coordinated legal services for the local office as well as primary point of contact for office maintenance. Performed financial auditing of box office reports and reconciled multi millions in account receivable deposits. Reviewed and approved employee timecards. Invoicing and coding of payment in SAP.

Garland, Tx

Motivating the sales team, managing the day-to-day operations of the store, maintaining up to date promotional material and hiring/training new staff. I had accountability to ensure that proper cash controls and loss prevention procedures are in place and followed per company standards; ensure the overall execution of merchandising standards and marketing programs while maintaining a clean store environment; and ensure all daily store required activities are performed per company standards; and perform other duties as assigned.

Richardson, Tx

Duties include managing and reinforcing service expectations to maximize a positive customer experience. Reinforce an environment that allows employees to do what is necessary to resolve customer issues quickly and correctly; overall responsibility for achieving sales goals, creating a business plan and setting store goals that are aligned with the strategic sales plan. I assisted the Store Manager in analyzing store’s financial data and take action to grow revenues, control costs, and ensure appropriate inventory management (maintain rental product and sell-through merchandise inventories) to achieve sales and profit goals; recruit, hire, develop, evaluate, and counsel store employees.

Mesquite, Tx

Responsible for collecting rent and ancillary fees from residents, including collections of delinquent accounts; posting income and deposits; inspection of apartment after move-out; sales and customer service with current and prospective residents; leasing apartments; office management and support.

History

General Studies