Dominic “Andy” Distefano Email & Phone Number

Orlando, Florida, United States

• Oversight of 13 Base Sales Merchandisers. • Putting weekly schedules for the district one team. • Sales for small store and also the large stores.• Ensuring overtime is kept down to a certain percentage, while making sure the operation runs accordingly.• Making sure my team is hitting quarterly sales goals. • Onboarding and training of new hires.

Orlando, Florida, United States

Started in a flex role by filling in shelves at Publix, Walmart and drug stores. Ensuring orders were made properly for the store locations. Forming a working relationship with store leadership. After six months I was asked to become the coverage sales merchandiser for Walt Disney World. My responsibilities included making sure all resort, theme park, employee break rooms product's were orderd. I also worked with our distribution partners when new drivers were working on property to see if they would need help.

Orlando, Florida Area

. Oversight of six Walt Disney world resort luggage operations. Working directly with Disney leadership to provide a magical Disney experience. • Currently my role has me overseeing 28 managers and supervisors, 150 cast members at six different Walt Disney locations. • Ensure all weekly billable goals are met, make sure my team is meeting and exceeding the Disney standards. Also verifying payroll is complete on a daily basis. • Work directly with the Walt Disney DME service to meet the delivery goals contractually set by Disney. • We also work with Disney's groups departments to handle large luggage volumes in the most efficient way possiable. • Badged as a off site GSC with MCO airport. When needed I assist with groups events to check large volumes of luggage while following TSA policy. • Knowledge of Disney HOTSOS, TAG and LILO programs.

Orlando, Florida Area

My role as Sr. Account managers has me overseeing luggage operations for two of the Walt Disney Hotels. I work directly with the luggage account mangers as their main point of contact so they can address any concerns, making operational improvements as needed, ensuring labor goals on met on a daily basis and monthly basis and addressing any employee or guest related matters that come up. I do provide additional coverage as needed in the operation. I also work daily with Disney resort leaders and the Disney's Magical Express team to ensure we are meeting their goals and address any concerns they may have. Also when needed I assist our valet operation team on property for various events.

Walt Disney World

Luggage operations manager for the Bags company at Walt Disney World. My role is a floating account manager assisting managers at five different hotels at the Walt Disney Property. My duties include helping with schedules, making sure our operation is running as efficiently as possible, ensuring all of our staff is in Disney look, addressing any of our staff's needs and want while managers are off.

Orlando, Florida Area

Event Manager for the 2,000 space City Commons parking garage in Orlando FL. My duties include staffing for nightly and daily events at the Dr. Phillips Center, Amway Center, Camping World Stadium, City Hall events and Orlando City Stadium. I oversee a staff fifteen lanier employees and rotating employees from a temporary agency. Update staff upon arrival of events that evening, distribute bank and paperwork, preform audits on cashiers and staff, have direct contact with local venues for parking related questions. I've also worked as a manager at Spectrum Stadium (UCF football) overseeing their booster parking lot and assist with parking operations in various parking lots. At OCCC My duties include dispatch of bus routes, keep traffic flowing, working with the taxis to keep their area full and ready to pick up guests. The largest convention I worked had over 100 thousand people for the KBS and NAHB shows. I have been known to step in and cook for our hard working staff and truly enjoy it. Recently took place in the Amway 365 Customer Service training course at the Amway Center and also a management training course at the Disney Institute with other Amway venue partners.

Winter Garden, Fl

Marketing/Marketing Management, General, B

Activities and Societies: Men's Track and Field TeamStudied marketing. Also a member of men track and field team.

Economics, B

Core classes so I could transfer to a four year college.

High School, B

Activities and Societies: Mens Track and Field and Drama Club